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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Printers - Bluetooth Printing Guide

This document is for HP printers that support Bluetooth printing or Bluetooth Smart connections.
Bluetooth or Bluetooth Smart (also called Bluetooth Low Energy) comes with some HP printers as wireless connection options. Review the following Bluetooth printer compatibility lists, and then read how to set up the connection to start printing.
Printers with built-in Bluetooth
The following printers support typical pairing through the Bluetooth devices settings on a computer, mobile phone, or tablet. Go to Pairing to printers with built-in Bluetooth for more information on setting up the connection.
HP Officejet 100 Mobile Printer (L411)
HP Photosmart C8180, C8183, C8188 Printers
HP Officejet 150 Mobile All-in-One Printer (L511a)
HP Photosmart Premium All-in-One Printers (C309)
HP Photosmart A646 Compact Photo Printer
Printers that support Bluetooth Smart (Bluetooth Low Energy)
This Bluetooth standard enables an automatic printer connection to an Android device with the HP ePrint app installed. Go to Connecting to printers with Bluetooth Smart for more information on setting up the connection.
HP OfficeJet 250 Mobile All-in-One Printer
HP OfficeJet 252 Mobile All-in-One Printer
HP OfficeJet 258 Mobile All-in-One Printer
Printers that require a separately purchased Bluetooth adapter or card
Released in 2008 and earlier, these printers require a separately purchased HP Bluetooth adapter accessory, such as the bt300 or bt500, to enable the connection. Go to Pairing to printers that require a Bluetooth adapter for more information on requirements and setting up the connection.
HP Deskjet 450, 460 Mobile Printers
HP Photosmart 8400 Printers
HP Deskjet 6940, 6980 Printers
HP Photosmart 8450 Photo Printers
HP Officejet 6300 Printers
HP Photosmart A310 Printers
HP Officejet 7200, 7300, 7400 Printers
HP Photosmart A430 Printers
HP Officejet H470 Mobile Printers
HP Photosmart A510 Printers
HP Officejet J6480 All-in-One Printer
HP Photosmart A512, A516, A530 Photo Printers
HP Officejet Pro 8500 Printers (A909)
HP Photosmart A610, A620, A630 Photo Printers
HP Officejet Pro L7500, L7650, L7680, L7780 Printers
HP Photosmart A710 Photo Printers
HP Photosmart 320, 330, 370, 380 Printers
HP Photosmart A820 Home Photo Center
HP Photosmart 420, 470, 475 Printers
HP Photosmart C5100, C5200, C5300, C5500 Printers
HP Photosmart 2600, 2700 Printers
HP Photosmart C6100, C6200, C6300 Printers
HP Photosmart 3100, 3200, 3300 Printers
HP Photosmart C7100, C7200 Printers
HP Photosmart 7830, 7850 Printers
HP Photosmart D5160, D5163 Printers
HP Photosmart 8030, 8050 Printers
HP Photosmart D7100, D7200, D7300, D7400, D7560 Printers
HP Photosmart 8150 Photo Printer
HP Photosmart Plus All-in-One Printer (B209)
HP Photosmart 8238, 8250 Printers
Pairing to printers with built-in Bluetooth
For printers with a built-in Bluetooth radio, pair the printer with your computer or mobile device to enable Bluetooth printing.
  1. Turn on the Bluetooth radio on the printer. Depending on the model, press the Bluetooth button , or navigate to the Setup or Network menu to access Bluetooth settings.
  2. Open the Bluetooth settings on the computer or mobile device and confirm that the feature is enabled.
  3. Wait for the printer name to display in the list of discoverable devices, and then select the printer to confirm that you want to pair the devices.
  4. Open a document or photo, open the Print menu, and then select your printer to print.
Connecting to printers with Bluetooth Smart
Bluetooth Smart, or Bluetooth Low Energy, enables automatic printer connections when using the HP ePrint app on an Android device. Read these steps to set up the connection and complete a print job.
  note:
This feature does not support printing through typical Bluetooth pairing. It is currently used to help locate and connect your printer, and then print jobs are sent using your local wireless network or with Wi-Fi Direct. Bluetooth Smart is not supported with Windows and Mac computers or with Apple iPhones or iPads.
  1. On the printer control panel, locate the Bluetooth Low Energy menu and confirm that it is turned on.
  2. On the printer control panel, open the Wi-Fi Direct menu, turn on the feature, and then set the Connection Method to Automatic.
  3. On your Android phone or tablet, search the Google Play store for HP ePrint to locate and install the app, and then follow any on-screen setup instructions.
      note:
    App activation is not required to use Bluetooth Smart or the HP ePrint app.
  4. Confirm that the Bluetooth Smart printer suggestion feature is enabled in the app settings.
    Figure : Bluetooth Smart printer suggestion enabled in the ePrint app for Android
    Bluetooth Smart printer suggestion enabled
  5. Get within 2 meters (6 feet) of the printer, use HP ePrint to select the photo or document you want to print, and then tap Preview.
  6. Tap Yes when the Printer nearby screen displays your printer.
      note:
    If the printer does not display, tap Searching, and then select your printer name with DIRECT in the name. For example, DIRECT-C6-HP OfficeJet 250.
  7. Tap Print.
For additional information and FAQs, go to Printer Setup Using Bluetooth Smart.
Pairing to printers that require a Bluetooth adapter
Some HP Deskjet, Officejet, and Photosmart printers released in 2008 and earlier support Bluetooth printing with a separately purchased HP Bluetooth adapter.
Figure : Example of an HP Bluetooth adapter
Example of an HP Bluetooth adapter
Supported printers and HP Bluetooth adapters, such as the bt300 or bt500, are no longer available for purchase from HP. If you own a supported printer but do not have the adapter, you still might locate one through an online auction or retail website.
If you have a compatible adapter, insert in into the USB or Pictbridge port that is typically on the front or side of the printer. Make sure the HP driver and software is installed (if you are printing from a Windows or Mac computer), and then pair the printer through the Bluetooth settings on the computer or mobile device.
Figure : Examples of inserting the HP Bluetooth adapter into the USB or Pictbridge port on the front or side of the printer
Examples of inserting the HP Bluetooth adapter into the USB or Pictbridge port on the front or side of the printer

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