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HP LaserJet/Color LaserJet Printer Series - Microsoft Windows 2008 Cluster Server: Shared Printer Driver has a Slow UI Response on Client When Print Properties or Preferences are Accessed

Issue

When the print properties or preferences of a shared printer, from a Microsoft Windows 2008 Cluster Server, are accessed on a Microsoft Windows client PC, there is a noticeable delay before the window opens. The user interface (UI) may also feel sluggish when settings are changed.

Solution

Many issues around slow UI have been addressed with HP UPD version 5.x. Please consult the HP Universal Print Driver - Software Administrator's Guide for driver installation/upgrade methods. The user guide can be found in the HP Universal Print Driver Series for Microsoft Windows "Documentation" web page.