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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 15-ba009dx Product Specifications

Hardware

Product number
X7T78UA
Product name
HP Notebook - 15-ba009dx
Microprocessor
AMD Quad-Core A6-7310 APU (2 GHz, up to 2.4 GHz, 2 MB cache)
Memory, standard
4 GB DDR3L-1600 SDRAM (1 x 4 GB)
Video graphics
  • AMD Radeon™ R4 Graphics
  • Integrated
Hard drive
500 GB 5400 rpm SATA
Optical drive
SuperMulti DVD burner
Display
15.6" diagonal HD SVA BrightView WLED-backlit (1366 x 768)
Keyboard
Full-size island-style with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1)
Network interface
Integrated 10/100 BASE-T Ethernet LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 2 USB 2.0; 1 USB 3.0; 1 RJ-45
Minimum dimensions (W x D x H)
38.43 x 25.46 x 2.43 cm
Power supply type
45 W AC power adapter
Battery type
3-cell, 31 Wh Li-ion
Webcam
VGA webcam (front-facing) with integrated digital microphone
Audio features
DTS Studio Sound™; Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP ePrint; HP Games by WildTangent; HP Recovery Manager; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink Power Media Player; CyberLink PowerDirector; Dropbox; Netflix

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Country/Region: Flag United States

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