Welcome to HP Customer Support - Software and Drivers

[SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.12 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=29.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81747.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp81747.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon to download the update to your desktop, and then click NEXT.
6. Follow the on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updated the Intel CPU microcode 0xBA for R0/S0 stepping processor.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 15, 2017, orderableMediaId=null, osNames=null, ssmCompliant=false, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@857b4fee], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Aug 15 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.11 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=32.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78018.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp78018.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon to download the update to your desktop, and then click NEXT.
6. Follow the on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Fixes issue where the PCI Express link fails to train (or retrain) when in Hybrid Graphics Mode.
- Improves security of UEFI code and variables. HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 21, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@dde07675], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Oct 21 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.10 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=32.0, fileUrl=https://ftp.hp.com/pub/softpaq/sp76501-77000/sp76688.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp76688.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Fixed the BIOS could be corrupted if idle the system over than 14 hours.
- Fixed issue where the system could be in recovery mode after updating BIOS.
- Fixed issue no "CPU fan not detected" message pops up when system fast boot enabled and without the CPU fan.
- Supported the Micron DDR3 P-die memory.
- Updated the Intel CPU microcode 0x84 for R0/S0 stepping processor.
- Updated the Intel ME firmware to v11.0.1.1001.
- Updated the HP Basic Diagnostics to v1.16.
- Updated the new HP logo.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 13, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@1865c8ea], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Jul 13 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.06 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=10.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74316.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp74316.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updated the Intel RC code.
- Updated the Intel MRC code.
- Updated the Intel CPU microcode.
- Updated the Intel GOP to v9.0.1034.
- Updated the Intel VBIOS to v9.0.1028.
- Updated the Intel ME firmware to v11.0.0.1173.
- Updated the FAN power on default setting.
- Fixed the i5-6400T, i7-6700T current processor speed show incorrectly, under the HP PC Hardware Diagnostics UEFI.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 24, 2015, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@90f0108b], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Dec 24 00:00:00 UTC 2015, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.07 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=17.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp73501-74000/sp73867.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp73867.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updated the Intel RC code.
- Updated the Intel MRC code.
- Updated the Intel CPU microcode for R0/S0 stepping processor.
- Updated the Intel GOP to v9.0.1035.
- Updated the Intel VBIOS to v9.0.1029.
- Updated the Intel ME firmware to v11.0.0.1180.
- Improved security of UEFI code and variables. HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 15, 2015, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@673d527d], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Sun Nov 15 00:00:00 UTC 2015, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]]]

Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp86876.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon to download the update to your desktop, and then click NEXT.
6. Follow the on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updates the microcode for Intel processor security enhancement.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=[SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.12 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=29.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81747.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp81747.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon to download the update to your desktop, and then click NEXT.
6. Follow the on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updated the Intel CPU microcode 0xBA for R0/S0 stepping processor.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 15, 2017, orderableMediaId=null, osNames=null, ssmCompliant=false, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@857b4fee], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Aug 15 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.11 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=32.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78018.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp78018.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon to download the update to your desktop, and then click NEXT.
6. Follow the on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Fixes issue where the PCI Express link fails to train (or retrain) when in Hybrid Graphics Mode.
- Improves security of UEFI code and variables. HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 21, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@dde07675], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Oct 21 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.10 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=32.0, fileUrl=https://ftp.hp.com/pub/softpaq/sp76501-77000/sp76688.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp76688.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Fixed the BIOS could be corrupted if idle the system over than 14 hours.
- Fixed issue where the system could be in recovery mode after updating BIOS.
- Fixed issue no "CPU fan not detected" message pops up when system fast boot enabled and without the CPU fan.
- Supported the Micron DDR3 P-die memory.
- Updated the Intel CPU microcode 0x84 for R0/S0 stepping processor.
- Updated the Intel ME firmware to v11.0.1.1001.
- Updated the HP Basic Diagnostics to v1.16.
- Updated the new HP logo.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 13, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@1865c8ea], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Jul 13 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.06 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=10.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74316.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp74316.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updated the Intel RC code.
- Updated the Intel MRC code.
- Updated the Intel CPU microcode.
- Updated the Intel GOP to v9.0.1034.
- Updated the Intel VBIOS to v9.0.1028.
- Updated the Intel ME firmware to v11.0.0.1173.
- Updated the FAN power on default setting.
- Fixed the i5-6400T, i7-6700T current processor speed show incorrectly, under the HP PC Hardware Diagnostics UEFI.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 24, 2015, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@90f0108b], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Dec 24 00:00:00 UTC 2015, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]], SoftwareDriver [title=HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B3E), type=BIOS, version=A0.07 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=17.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp73501-74000/sp73867.exe, detailInformation=Detail [description=This package provides an update to HP Consumer Desktop PC BIOS (ROM Family SSID 2B3E) for supported models running a supported operating system. , fileName=sp73867.exe, releaseDateString=null, releaseDate=null, installationInstruction=1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart. , fixesAndEnhancements=- Updated the Intel RC code.
- Updated the Intel MRC code.
- Updated the Intel CPU microcode for R0/S0 stepping processor.
- Updated the Intel GOP to v9.0.1035.
- Updated the Intel VBIOS to v9.0.1029.
- Updated the Intel ME firmware to v11.0.0.1180.
- Improved security of UEFI code and variables. HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

** After this BIOS update has been installed, previous BIOS versions cannot be reinstalled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 15, 2015, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@673d527d], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Sun Nov 15 00:00:00 UTC 2015, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[]]], appLearnMoreLink=null]