Welcome to HP Customer Support - Software and Drivers

This release adds support for Windows 8 64-bit and Windows Server 2012.

This section will help you in the download of the software to your computer and start you on the install process. Before proceeding with the software installation, the printer must first be properly set up, and your computer must be ready to print.

1. Turn on the printer first, then turn on the computer.
2. Close any screen savers, virus protection programs, or other software programs running on your computer.
3. Click on Download Now and a File Download box will appear.
4. Select Save This Program to Disk and a Save As box will appear.
5. Select a directory to save the file in and click Save.
6. Locate the file using Windows Explorer when the download has completed.
7. Double click on the file. This will extract all the driver files into a directory on your hard drive. Select the name of the folder where the files will be extracted (for example c:\designjet).
8. Open the Printers Window Click Start-Settings-Printers.

How to install the driver and create a print queue
1. Click Add New Printer.
2. Follow the instructions of the Add Printer Wizard.
3. When a printer listing box appears, click on Have Disk.
4. The Install from Disk window will open.
5. Click the Browse to locate the expanded files directory (i.e., c:\designjet).
6. Click on the file ending with .inf.
7. Click Open and then Okay and let files install.

Minimum requirements: