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HP PC Hardware Diagnostics UEFI
By downloading, you agree to HP's terms and conditions. HP Software License Agreement.
Diagnostic
7.8.0.0 Rev.A
Microsoft Windows 10 (64-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows 8.1 (64-bit)
Sept 25, 2020
sp110118.exe (47.8 MB)
HP recommends downloading and reviewing README/Release Notes files before installing drivers, software and firmware.
These associated files go with the above software. They will not need to be installed, and will require downloading each file needed.
Please note: The installable software is listed up above, and must be downloaded separately.
| File Name | |
|---|---|
|
Recommended Release Notes |
- Adds battery health management advisory.
- Adds Battery Check improvements for detecting bad battery cells.
- Adds Battery Discharge Test for repair mode only.
- Adds Custom System Test for interactive and non-interactive component tests in repair mode.
- Adds Hard Drive Configuration Check for solving "3F0 post" errors and "cannot boot to OS" issues.
- Adds additional support for ARM platforms.
- Adds Memory Test improvements.
- Adds support for testing the Fn key in the Keyboard Test for specific platforms.
- Adds dialog message to not plug or unplug any USB devices during Hard Drive testing.
- Adds improvement to CPU Fan Thermal Test.
- Adds audio support for new Intel processors.
2. Double-click the downloaded file and follow the on-screen instructions.
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup
[SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp107001-107500/sp107491.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvements to USB Port I/O test.
- Adds warning message to user not to press Ctrl+Alt+Del during audio testing.
- Adds video support for new Intel processor platforms.
- Adds thermal test support for new Intel processor platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@2149d302], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Aug 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/721/col97347-ob-257958-1-ob-257958-1_sp107491_releasedoc.html, fileName=sp107491_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106136.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds new USB Port I/O Check component test for Repair Mode.
- Adds new Wireless Network Check component test on supported platforms.
- Update Audio Test to support new audio solution.
- Adds Keyboard Test improvements to auto detect keyboard layout type on supported platforms
- Adds Battery Test improvement , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 10, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@80f0efda], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jul 10 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/276/col97347-ob-255826-1-ob-255826-1_sp106136_releasedoc.html, fileName=sp106136_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104365.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements for specific products with memory allocation feature enabled.
- Enable USB Optical Drive Read and Write test when memory allocation feature enabled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 12, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fd17121a], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jun 12 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/508/col97347-ob-253578-1-ob-253578-1_sp104365_releasedoc.html, fileName=sp104365_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102396.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvement for Hard Drive Test.
- Adds improvement for System Information.
- Adds improvement for user interface.
- Adds improvement for Fan Test.
- Adds improvement for Battery Test.
- Adds improvement for Webcam Test.
- Adds improvement for Keyboard Test.
- Upgrade BIOS flash utility. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@79441e4e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Apr 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/28/col97347-ob-250685-1-ob-250685-1_sp102396_releasedoc.html, fileName=sp102396_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100745.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added fan type in Fan Test result.
- Added improvement for CPU Processor Test.
- Enabled Wireless Wide Area Network Test for capable platforms
- Added Audio Test for new platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 20, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@92d68842], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Dec 20 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/400/col97347-ob-248568-1-ob-248568-1_sp100745_releasedoc.html, fileName=sp100745_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100815.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Thermal support for new AMD platforms.
- Adds new battery design voltages for new platforms.
- Enhances translations for Danish Language. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@196b3632], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Dec 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/148/col97347-ob-248506-1-ob-248506-1_sp100815_releasedoc.html, fileName=sp100815_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99917.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
• Added support for new NVMe (non-volatile memory express) devices.
• Added help message improvement to Keyboard Test dialogs.
• Added Fan Test improvements to Fan Information page and Fan Test.
• Improvement to "Storage" name to "Storage (eMMC, Flash)".
• Improvements to help message for Network Update. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 11, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@cdd7b779], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Nov 11 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/220/col97347-ob-248496-1-ob-248496-1_sp99917_releasedoc.html, fileName=sp99917_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.4.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99005.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added new component Fan Test.
- Improved result dialog pages with graphical status icons.
- Added thermal temperature support for new processors.
- Improvements for menu scrolling.
- Added audio support for new AMD processors.
- Improved description of Network Test.
- Improved Hard Drive test support for new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Sept 04, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@995de106], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Sep 04 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/272/col97347-ob-248472-2-ob-248472-2_sp99005_releasedoc.html, fileName=sp99005_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.3.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.6, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98700.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds progressive testing to System Fast Test.
- Adds notebook PC Charging Port Test.
- Improves Audio Test on new system using Direct Memory Access method.
- Adds additional history Drive Self-Test logs for NVMe (non-volatile memory express) device. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@171a5145], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Aug 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/801/col97347-ob-248413-1-ob-248413-1_sp98700_releasedoc.html, fileName=sp98700_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98545.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add additional Video Memory Support for Intel processors , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 25, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@c9be88e7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 25 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/40/col97347-ob-248410-1-ob-248410-1_sp98545_releasedoc.html, fileName=sp98545_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98383.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Audio Test support for new intel system.
- Add Video Memory Test support for new intel and AMD systems.
- Improve log generation for Remote HP PC Hardware Diagnostics UEFI , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 18, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@250b44ba], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 18 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/244/col97347-ob-248386-1-ob-248386-1_sp98383_releasedoc.html, fileName=sp98383_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97032.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add audio and video support for new chipsets.
- Improved Drive Self-Test for new NVME device.
- Improved failure result screen.
- Improved webcam support.
- Improved Keyboard Test. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8309456e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Jul 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/662/col97347-ob-248379-1-ob-248379-1_sp97032_releasedoc.html, fileName=sp97032_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.1.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95974.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements to Audio Playback Test with initialization progress and retry attempts.
- Add CPU temperature support for new AMD platforms .
- Add support for new Thin Client Platforms.
- Add improvements to temperature health icon in Battery Information Page. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@f6ed7676], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon May 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/529/col97347-ob-248372-1-ob-248372-1_sp95974_releasedoc.html, fileName=sp95974_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95333.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added support for Adaptive Battery Extender
- Added support for video memory test for new Intel chip set.
- Added support for drives with new Interface Power Management.
- Improved processor test , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Mar 27, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@9db134f], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Mar 27 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/992/col97347-ob-248337-1-ob-248337-1_sp95333_releasedoc.html, fileName=sp95333_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94861.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Fan Speed Information on specific products.
- Add improvements to HDD and Battery Information page to include status icons.
- Add improvements to Battery Test to support specific battery supply vendors.
- Add supports and improvements when Battery Charge Management is active. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Feb 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fe368042], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Feb 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/983/col97347-ob-248308-1-ob-248308-1_sp94861_releasedoc.html, fileName=sp94861_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.9.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=39.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Microphone Record test in field mode.
- Adds option to continue testing if failure is encountered during System Test.
- Adds improvement to Save Log functionality with external storage plug-in prompt.
- Update QR Code to direct users to HP Customer Support-Service Center.
- Adds improvement to Battery Test to accommodate various setting under Battery Charge Management. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 30, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8d80064d], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Oct 30 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/460/col97347-ob-248295-1-ob-248295-1_sp92284_releasedoc.html, fileName=sp92284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.1.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=22.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixed hang issue caused by not being able to handle Feature Byte longer than 80 characters.
- Added new full keyboard layout for notebooks in Keyboard Test.
- Added audio support to Cherry Trail - T3 + ALC3276 on Lollipop 1.0.
- Added message to the audio device selection page specifying when a system does not have internal speakers.
- Added DIMM ID support to Intel Skylake systems.
- Added new Serial Port Test filtering on new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 21, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@44d740d7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Jun 21 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/1022/col97347-ob-248282-1-ob-248282-1_sp76284_releasedoc.html, fileName=sp76284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]]]
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvements to USB Port I/O test.
- Adds warning message to user not to press Ctrl+Alt+Del during audio testing.
- Adds video support for new Intel processor platforms.
- Adds thermal test support for new Intel processor platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@2149d302], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Aug 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/721/col97347-ob-257958-1-ob-257958-1_sp107491_releasedoc.html, fileName=sp107491_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106136.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds new USB Port I/O Check component test for Repair Mode.
- Adds new Wireless Network Check component test on supported platforms.
- Update Audio Test to support new audio solution.
- Adds Keyboard Test improvements to auto detect keyboard layout type on supported platforms
- Adds Battery Test improvement , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 10, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@80f0efda], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jul 10 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/276/col97347-ob-255826-1-ob-255826-1_sp106136_releasedoc.html, fileName=sp106136_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104365.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements for specific products with memory allocation feature enabled.
- Enable USB Optical Drive Read and Write test when memory allocation feature enabled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 12, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fd17121a], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jun 12 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/508/col97347-ob-253578-1-ob-253578-1_sp104365_releasedoc.html, fileName=sp104365_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102396.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvement for Hard Drive Test.
- Adds improvement for System Information.
- Adds improvement for user interface.
- Adds improvement for Fan Test.
- Adds improvement for Battery Test.
- Adds improvement for Webcam Test.
- Adds improvement for Keyboard Test.
- Upgrade BIOS flash utility. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@79441e4e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Apr 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/28/col97347-ob-250685-1-ob-250685-1_sp102396_releasedoc.html, fileName=sp102396_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100745.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added fan type in Fan Test result.
- Added improvement for CPU Processor Test.
- Enabled Wireless Wide Area Network Test for capable platforms
- Added Audio Test for new platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 20, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@92d68842], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Dec 20 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/400/col97347-ob-248568-1-ob-248568-1_sp100745_releasedoc.html, fileName=sp100745_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100815.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Thermal support for new AMD platforms.
- Adds new battery design voltages for new platforms.
- Enhances translations for Danish Language. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@196b3632], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Dec 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/148/col97347-ob-248506-1-ob-248506-1_sp100815_releasedoc.html, fileName=sp100815_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99917.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
• Added support for new NVMe (non-volatile memory express) devices.
• Added help message improvement to Keyboard Test dialogs.
• Added Fan Test improvements to Fan Information page and Fan Test.
• Improvement to "Storage" name to "Storage (eMMC, Flash)".
• Improvements to help message for Network Update. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 11, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@cdd7b779], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Nov 11 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/220/col97347-ob-248496-1-ob-248496-1_sp99917_releasedoc.html, fileName=sp99917_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.4.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99005.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added new component Fan Test.
- Improved result dialog pages with graphical status icons.
- Added thermal temperature support for new processors.
- Improvements for menu scrolling.
- Added audio support for new AMD processors.
- Improved description of Network Test.
- Improved Hard Drive test support for new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Sept 04, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@995de106], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Sep 04 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/272/col97347-ob-248472-2-ob-248472-2_sp99005_releasedoc.html, fileName=sp99005_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.3.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.6, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98700.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds progressive testing to System Fast Test.
- Adds notebook PC Charging Port Test.
- Improves Audio Test on new system using Direct Memory Access method.
- Adds additional history Drive Self-Test logs for NVMe (non-volatile memory express) device. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@171a5145], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Aug 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/801/col97347-ob-248413-1-ob-248413-1_sp98700_releasedoc.html, fileName=sp98700_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98545.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add additional Video Memory Support for Intel processors , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 25, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@c9be88e7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 25 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/40/col97347-ob-248410-1-ob-248410-1_sp98545_releasedoc.html, fileName=sp98545_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98383.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Audio Test support for new intel system.
- Add Video Memory Test support for new intel and AMD systems.
- Improve log generation for Remote HP PC Hardware Diagnostics UEFI , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 18, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@250b44ba], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 18 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/244/col97347-ob-248386-1-ob-248386-1_sp98383_releasedoc.html, fileName=sp98383_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97032.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add audio and video support for new chipsets.
- Improved Drive Self-Test for new NVME device.
- Improved failure result screen.
- Improved webcam support.
- Improved Keyboard Test. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8309456e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Jul 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/662/col97347-ob-248379-1-ob-248379-1_sp97032_releasedoc.html, fileName=sp97032_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.1.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95974.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements to Audio Playback Test with initialization progress and retry attempts.
- Add CPU temperature support for new AMD platforms .
- Add support for new Thin Client Platforms.
- Add improvements to temperature health icon in Battery Information Page. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@f6ed7676], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon May 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/529/col97347-ob-248372-1-ob-248372-1_sp95974_releasedoc.html, fileName=sp95974_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95333.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added support for Adaptive Battery Extender
- Added support for video memory test for new Intel chip set.
- Added support for drives with new Interface Power Management.
- Improved processor test , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Mar 27, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@9db134f], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Mar 27 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/992/col97347-ob-248337-1-ob-248337-1_sp95333_releasedoc.html, fileName=sp95333_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94861.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Fan Speed Information on specific products.
- Add improvements to HDD and Battery Information page to include status icons.
- Add improvements to Battery Test to support specific battery supply vendors.
- Add supports and improvements when Battery Charge Management is active. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Feb 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fe368042], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Feb 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/983/col97347-ob-248308-1-ob-248308-1_sp94861_releasedoc.html, fileName=sp94861_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.9.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=39.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Microphone Record test in field mode.
- Adds option to continue testing if failure is encountered during System Test.
- Adds improvement to Save Log functionality with external storage plug-in prompt.
- Update QR Code to direct users to HP Customer Support-Service Center.
- Adds improvement to Battery Test to accommodate various setting under Battery Charge Management. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 30, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8d80064d], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Oct 30 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/460/col97347-ob-248295-1-ob-248295-1_sp92284_releasedoc.html, fileName=sp92284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.1.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=22.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixed hang issue caused by not being able to handle Feature Byte longer than 80 characters.
- Added new full keyboard layout for notebooks in Keyboard Test.
- Added audio support to Cherry Trail - T3 + ALC3276 on Lollipop 1.0.
- Added message to the audio device selection page specifying when a system does not have internal speakers.
- Added DIMM ID support to Intel Skylake systems.
- Added new Serial Port Test filtering on new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 21, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@44d740d7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Jun 21 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/1022/col97347-ob-248282-1-ob-248282-1_sp76284_releasedoc.html, fileName=sp76284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]]]
Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds battery health management advisory.
- Adds Battery Check improvements for detecting bad battery cells.
- Adds Battery Discharge Test for repair mode only.
- Adds Custom System Test for interactive and non-interactive component tests in repair mode.
- Adds Hard Drive Configuration Check for solving "3F0 post" errors and "cannot boot to OS" issues.
- Adds additional support for ARM platforms.
- Adds Memory Test improvements.
- Adds support for testing the Fn key in the Keyboard Test for specific platforms.
- Adds dialog message to not plug or unplug any USB devices during Hard Drive testing.
- Adds improvement to CPU Fan Thermal Test.
- Adds audio support for new Intel processors. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=[SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp107001-107500/sp107491.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvements to USB Port I/O test.
- Adds warning message to user not to press Ctrl+Alt+Del during audio testing.
- Adds video support for new Intel processor platforms.
- Adds thermal test support for new Intel processor platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@2149d302], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Aug 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/721/col97347-ob-257958-1-ob-257958-1_sp107491_releasedoc.html, fileName=sp107491_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106136.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds new USB Port I/O Check component test for Repair Mode.
- Adds new Wireless Network Check component test on supported platforms.
- Update Audio Test to support new audio solution.
- Adds Keyboard Test improvements to auto detect keyboard layout type on supported platforms
- Adds Battery Test improvement , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 10, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@80f0efda], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jul 10 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/276/col97347-ob-255826-1-ob-255826-1_sp106136_releasedoc.html, fileName=sp106136_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104365.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements for specific products with memory allocation feature enabled.
- Enable USB Optical Drive Read and Write test when memory allocation feature enabled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 12, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fd17121a], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jun 12 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/508/col97347-ob-253578-1-ob-253578-1_sp104365_releasedoc.html, fileName=sp104365_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102396.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvement for Hard Drive Test.
- Adds improvement for System Information.
- Adds improvement for user interface.
- Adds improvement for Fan Test.
- Adds improvement for Battery Test.
- Adds improvement for Webcam Test.
- Adds improvement for Keyboard Test.
- Upgrade BIOS flash utility. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@79441e4e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Apr 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/28/col97347-ob-250685-1-ob-250685-1_sp102396_releasedoc.html, fileName=sp102396_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100745.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added fan type in Fan Test result.
- Added improvement for CPU Processor Test.
- Enabled Wireless Wide Area Network Test for capable platforms
- Added Audio Test for new platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 20, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@92d68842], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Dec 20 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/400/col97347-ob-248568-1-ob-248568-1_sp100745_releasedoc.html, fileName=sp100745_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100815.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Thermal support for new AMD platforms.
- Adds new battery design voltages for new platforms.
- Enhances translations for Danish Language. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@196b3632], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Dec 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/148/col97347-ob-248506-1-ob-248506-1_sp100815_releasedoc.html, fileName=sp100815_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99917.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
• Added support for new NVMe (non-volatile memory express) devices.
• Added help message improvement to Keyboard Test dialogs.
• Added Fan Test improvements to Fan Information page and Fan Test.
• Improvement to "Storage" name to "Storage (eMMC, Flash)".
• Improvements to help message for Network Update. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 11, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@cdd7b779], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Nov 11 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/220/col97347-ob-248496-1-ob-248496-1_sp99917_releasedoc.html, fileName=sp99917_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.4.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99005.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added new component Fan Test.
- Improved result dialog pages with graphical status icons.
- Added thermal temperature support for new processors.
- Improvements for menu scrolling.
- Added audio support for new AMD processors.
- Improved description of Network Test.
- Improved Hard Drive test support for new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Sept 04, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@995de106], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Sep 04 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/272/col97347-ob-248472-2-ob-248472-2_sp99005_releasedoc.html, fileName=sp99005_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.3.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.6, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98700.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds progressive testing to System Fast Test.
- Adds notebook PC Charging Port Test.
- Improves Audio Test on new system using Direct Memory Access method.
- Adds additional history Drive Self-Test logs for NVMe (non-volatile memory express) device. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@171a5145], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Aug 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/801/col97347-ob-248413-1-ob-248413-1_sp98700_releasedoc.html, fileName=sp98700_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98545.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add additional Video Memory Support for Intel processors , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 25, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@c9be88e7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 25 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/40/col97347-ob-248410-1-ob-248410-1_sp98545_releasedoc.html, fileName=sp98545_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98383.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Audio Test support for new intel system.
- Add Video Memory Test support for new intel and AMD systems.
- Improve log generation for Remote HP PC Hardware Diagnostics UEFI , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 18, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@250b44ba], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 18 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/244/col97347-ob-248386-1-ob-248386-1_sp98383_releasedoc.html, fileName=sp98383_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97032.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add audio and video support for new chipsets.
- Improved Drive Self-Test for new NVME device.
- Improved failure result screen.
- Improved webcam support.
- Improved Keyboard Test. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8309456e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Jul 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/662/col97347-ob-248379-1-ob-248379-1_sp97032_releasedoc.html, fileName=sp97032_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.1.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95974.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements to Audio Playback Test with initialization progress and retry attempts.
- Add CPU temperature support for new AMD platforms .
- Add support for new Thin Client Platforms.
- Add improvements to temperature health icon in Battery Information Page. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@f6ed7676], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon May 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/529/col97347-ob-248372-1-ob-248372-1_sp95974_releasedoc.html, fileName=sp95974_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95333.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added support for Adaptive Battery Extender
- Added support for video memory test for new Intel chip set.
- Added support for drives with new Interface Power Management.
- Improved processor test , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Mar 27, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@9db134f], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Mar 27 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/992/col97347-ob-248337-1-ob-248337-1_sp95333_releasedoc.html, fileName=sp95333_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94861.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Fan Speed Information on specific products.
- Add improvements to HDD and Battery Information page to include status icons.
- Add improvements to Battery Test to support specific battery supply vendors.
- Add supports and improvements when Battery Charge Management is active. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Feb 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fe368042], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Feb 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/983/col97347-ob-248308-1-ob-248308-1_sp94861_releasedoc.html, fileName=sp94861_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.9.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=39.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Microphone Record test in field mode.
- Adds option to continue testing if failure is encountered during System Test.
- Adds improvement to Save Log functionality with external storage plug-in prompt.
- Update QR Code to direct users to HP Customer Support-Service Center.
- Adds improvement to Battery Test to accommodate various setting under Battery Charge Management. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 30, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8d80064d], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Oct 30 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/460/col97347-ob-248295-1-ob-248295-1_sp92284_releasedoc.html, fileName=sp92284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.1.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=22.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixed hang issue caused by not being able to handle Feature Byte longer than 80 characters.
- Added new full keyboard layout for notebooks in Keyboard Test.
- Added audio support to Cherry Trail - T3 + ALC3276 on Lollipop 1.0.
- Added message to the audio device selection page specifying when a system does not have internal speakers.
- Added DIMM ID support to Intel Skylake systems.
- Added new Serial Port Test filtering on new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 21, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@44d740d7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Jun 21 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/1022/col97347-ob-248282-1-ob-248282-1_sp76284_releasedoc.html, fileName=sp76284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]]], appLearnMoreLink=null]
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds battery health management advisory.
- Adds Battery Check improvements for detecting bad battery cells.
- Adds Battery Discharge Test for repair mode only.
- Adds Custom System Test for interactive and non-interactive component tests in repair mode.
- Adds Hard Drive Configuration Check for solving "3F0 post" errors and "cannot boot to OS" issues.
- Adds additional support for ARM platforms.
- Adds Memory Test improvements.
- Adds support for testing the Fn key in the Keyboard Test for specific platforms.
- Adds dialog message to not plug or unplug any USB devices during Hard Drive testing.
- Adds improvement to CPU Fan Thermal Test.
- Adds audio support for new Intel processors. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=[SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp107001-107500/sp107491.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvements to USB Port I/O test.
- Adds warning message to user not to press Ctrl+Alt+Del during audio testing.
- Adds video support for new Intel processor platforms.
- Adds thermal test support for new Intel processor platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@2149d302], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Aug 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/721/col97347-ob-257958-1-ob-257958-1_sp107491_releasedoc.html, fileName=sp107491_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.7.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=43.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106136.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds new USB Port I/O Check component test for Repair Mode.
- Adds new Wireless Network Check component test on supported platforms.
- Update Audio Test to support new audio solution.
- Adds Keyboard Test improvements to auto detect keyboard layout type on supported platforms
- Adds Battery Test improvement , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 10, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@80f0efda], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jul 10 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/276/col97347-ob-255826-1-ob-255826-1_sp106136_releasedoc.html, fileName=sp106136_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104365.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements for specific products with memory allocation feature enabled.
- Enable USB Optical Drive Read and Write test when memory allocation feature enabled. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 12, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fd17121a], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jun 12 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/508/col97347-ob-253578-1-ob-253578-1_sp104365_releasedoc.html, fileName=sp104365_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.6.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=42.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102396.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds improvement for Hard Drive Test.
- Adds improvement for System Information.
- Adds improvement for user interface.
- Adds improvement for Fan Test.
- Adds improvement for Battery Test.
- Adds improvement for Webcam Test.
- Adds improvement for Keyboard Test.
- Upgrade BIOS flash utility. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 17, 2020, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@79441e4e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Apr 17 00:00:00 UTC 2020, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/28/col97347-ob-250685-1-ob-250685-1_sp102396_releasedoc.html, fileName=sp102396_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100745.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added fan type in Fan Test result.
- Added improvement for CPU Processor Test.
- Enabled Wireless Wide Area Network Test for capable platforms
- Added Audio Test for new platforms. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI System Partition. This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 20, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@92d68842], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Dec 20 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/400/col97347-ob-248568-1-ob-248568-1_sp100745_releasedoc.html, fileName=sp100745_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100815.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Thermal support for new AMD platforms.
- Adds new battery design voltages for new platforms.
- Enhances translations for Danish Language. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Dec 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@196b3632], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Dec 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/148/col97347-ob-248506-1-ob-248506-1_sp100815_releasedoc.html, fileName=sp100815_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.5.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99917.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
• Added support for new NVMe (non-volatile memory express) devices.
• Added help message improvement to Keyboard Test dialogs.
• Added Fan Test improvements to Fan Information page and Fan Test.
• Improvement to "Storage" name to "Storage (eMMC, Flash)".
• Improvements to help message for Network Update. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 11, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@cdd7b779], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Nov 11 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/220/col97347-ob-248496-1-ob-248496-1_sp99917_releasedoc.html, fileName=sp99917_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.4.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=41.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99005.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added new component Fan Test.
- Improved result dialog pages with graphical status icons.
- Added thermal temperature support for new processors.
- Improvements for menu scrolling.
- Added audio support for new AMD processors.
- Improved description of Network Test.
- Improved Hard Drive test support for new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Sept 04, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@995de106], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Sep 04 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/272/col97347-ob-248472-2-ob-248472-2_sp99005_releasedoc.html, fileName=sp99005_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.3.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.6, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98700.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds progressive testing to System Fast Test.
- Adds notebook PC Charging Port Test.
- Improves Audio Test on new system using Direct Memory Access method.
- Adds additional history Drive Self-Test logs for NVMe (non-volatile memory express) device. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@171a5145], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Aug 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/801/col97347-ob-248413-1-ob-248413-1_sp98700_releasedoc.html, fileName=sp98700_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.2.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98545.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add additional Video Memory Support for Intel processors , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 25, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@c9be88e7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 25 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/40/col97347-ob-248410-1-ob-248410-1_sp98545_releasedoc.html, fileName=sp98545_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98383.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Audio Test support for new intel system.
- Add Video Memory Test support for new intel and AMD systems.
- Improve log generation for Remote HP PC Hardware Diagnostics UEFI , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 18, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@250b44ba], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Thu Jul 18 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/244/col97347-ob-248386-1-ob-248386-1_sp98383_releasedoc.html, fileName=sp98383_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.2.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97032.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add audio and video support for new chipsets.
- Improved Drive Self-Test for new NVME device.
- Improved failure result screen.
- Improved webcam support.
- Improved Keyboard Test. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 03, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8309456e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Jul 03 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/662/col97347-ob-248379-1-ob-248379-1_sp97032_releasedoc.html, fileName=sp97032_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.1.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95974.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add improvements to Audio Playback Test with initialization progress and retry attempts.
- Add CPU temperature support for new AMD platforms .
- Add support for new Thin Client Platforms.
- Add improvements to temperature health icon in Battery Information Page. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@f6ed7676], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon May 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/529/col97347-ob-248372-1-ob-248372-1_sp95974_releasedoc.html, fileName=sp95974_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95333.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Added support for Adaptive Battery Extender
- Added support for video memory test for new Intel chip set.
- Added support for drives with new Interface Power Management.
- Improved processor test , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Mar 27, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@9db134f], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Mar 27 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/992/col97347-ob-248337-1-ob-248337-1_sp95333_releasedoc.html, fileName=sp95333_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=7.0.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=40.1, fileUrl=https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94861.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Add Fan Speed Information on specific products.
- Add improvements to HDD and Battery Information page to include status icons.
- Add improvements to Battery Test to support specific battery supply vendors.
- Add supports and improvements when Battery Charge Management is active. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Feb 06, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fe368042], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Feb 06 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/983/col97347-ob-248308-1-ob-248308-1_sp94861_releasedoc.html, fileName=sp94861_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.9.0.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=39.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Adds Microphone Record test in field mode.
- Adds option to continue testing if failure is encountered during System Test.
- Adds improvement to Save Log functionality with external storage plug-in prompt.
- Update QR Code to direct users to HP Customer Support-Service Center.
- Adds improvement to Battery Test to accommodate various setting under Battery Charge Management. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 30, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@8d80064d], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Oct 30 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/460/col97347-ob-248295-1-ob-248295-1_sp92284_releasedoc.html, fileName=sp92284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP PC Hardware Diagnostics UEFI, type=Diagnostic, version=6.1.1.0 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=22.2, fileUrl=https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixed hang issue caused by not being able to handle Feature Byte longer than 80 characters.
- Added new full keyboard layout for notebooks in Keyboard Test.
- Added audio support to Cherry Trail - T3 + ALC3276 on Lollipop 1.0.
- Added message to the audio device selection page specifying when a system does not have internal speakers.
- Added DIMM ID support to Intel Skylake systems.
- Added new Serial Port Test filtering on new systems. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=
- You must have a Microsoft Windows operating system. , previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jun 21, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@44d740d7], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Jun 21 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/1022/col97347-ob-248282-1-ob-248282-1_sp76284_releasedoc.html, fileName=sp76284_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]]], appLearnMoreLink=null]
Version: 7.7.1.0 Rev.A
Fixed in this release:
- Adds improvements to USB Port I/O test.
- Adds warning message to user not to press Ctrl+Alt+Del during audio testing.
- Adds video support for new Intel processor platforms.
- Adds thermal test support for new Intel processor platforms.
Version: 7.7.0.0 Rev.A
Fixed in this release:
- Adds new USB Port I/O Check component test for Repair Mode.
- Adds new Wireless Network Check component test on supported platforms.
- Update Audio Test to support new audio solution.
- Adds Keyboard Test improvements to auto detect keyboard layout type on supported platforms
- Adds Battery Test improvement
Version: 7.6.2.0 Rev.A
Fixed in this release:
- Add improvements for specific products with memory allocation feature enabled.
- Enable USB Optical Drive Read and Write test when memory allocation feature enabled.
Version: 7.6.0.0 Rev.A
Fixed in this release:
- Adds improvement for Hard Drive Test.
- Adds improvement for System Information.
- Adds improvement for user interface.
- Adds improvement for Fan Test.
- Adds improvement for Battery Test.
- Adds improvement for Webcam Test.
- Adds improvement for Keyboard Test.
- Upgrade BIOS flash utility.
Version: 7.5.2.0 Rev.A
Fixed in this release:
- Added fan type in Fan Test result.
- Added improvement for CPU Processor Test.
- Enabled Wireless Wide Area Network Test for capable platforms
- Added Audio Test for new platforms.
Version: 7.5.1.0 Rev.A
Fixed in this release:
- Adds Thermal support for new AMD platforms.
- Adds new battery design voltages for new platforms.
- Enhances translations for Danish Language.
Version: 7.5.0.0 Rev.A
Fixed in this release:
• Added support for new NVMe (non-volatile memory express) devices.
• Added help message improvement to Keyboard Test dialogs.
• Added Fan Test improvements to Fan Information page and Fan Test.
• Improvement to "Storage" name to "Storage (eMMC, Flash)".
• Improvements to help message for Network Update.
Version: 7.4.0.0 Rev.A
Fixed in this release:
- Added new component Fan Test.
- Improved result dialog pages with graphical status icons.
- Added thermal temperature support for new processors.
- Improvements for menu scrolling.
- Added audio support for new AMD processors.
- Improved description of Network Test.
- Improved Hard Drive test support for new systems.
Version: 7.3.0.0 Rev.A
Fixed in this release:
- Adds progressive testing to System Fast Test.
- Adds notebook PC Charging Port Test.
- Improves Audio Test on new system using Direct Memory Access method.
- Adds additional history Drive Self-Test logs for NVMe (non-volatile memory express) device.
Version: 7.2.2.0 Rev.A
Fixed in this release:
- Add additional Video Memory Support for Intel processors
Version: 7.2.1.0 Rev.A
Fixed in this release:
- Add Audio Test support for new intel system.
- Add Video Memory Test support for new intel and AMD systems.
- Improve log generation for Remote HP PC Hardware Diagnostics UEFI
Version: 7.2.0.0 Rev.A
Fixed in this release:
- Add audio and video support for new chipsets.
- Improved Drive Self-Test for new NVME device.
- Improved failure result screen.
- Improved webcam support.
- Improved Keyboard Test.
Version: 7.1.0.0 Rev.A
Fixed in this release:
- Add improvements to Audio Playback Test with initialization progress and retry attempts.
- Add CPU temperature support for new AMD platforms .
- Add support for new Thin Client Platforms.
- Add improvements to temperature health icon in Battery Information Page.
Version: 7.0.1.0 Rev.A
Fixed in this release:
- Added support for Adaptive Battery Extender
- Added support for video memory test for new Intel chip set.
- Added support for drives with new Interface Power Management.
- Improved processor test
Version: 7.0.0.0 Rev.A
Fixed in this release:
- Add Fan Speed Information on specific products.
- Add improvements to HDD and Battery Information page to include status icons.
- Add improvements to Battery Test to support specific battery supply vendors.
- Add supports and improvements when Battery Charge Management is active.
Version: 6.9.0.0 Rev.A
Fixed in this release:
- Adds Microphone Record test in field mode.
- Adds option to continue testing if failure is encountered during System Test.
- Adds improvement to Save Log functionality with external storage plug-in prompt.
- Update QR Code to direct users to HP Customer Support-Service Center.
- Adds improvement to Battery Test to accommodate various setting under Battery Charge Management.
Version: 6.1.1.0 Rev.A
Fixed in this release:
- Fixed hang issue caused by not being able to handle Feature Byte longer than 80 characters.
- Added new full keyboard layout for notebooks in Keyboard Test.
- Added audio support to Cherry Trail - T3 + ALC3276 on Lollipop 1.0.
- Added message to the audio device selection page specifying when a system does not have internal speakers.
- Added DIMM ID support to Intel Skylake systems.
- Added new Serial Port Test filtering on new systems.
| Version | Release date | File Size | ||
|---|---|---|---|---|
| 7.7.1.0 Rev.A | Aug 17, 2020 | 43.2 MB | Download | |
| 7.7.0.0 Rev.A | July 10, 2020 | 43.2 MB | Download | |
| 7.6.2.0 Rev.A | Jun 12, 2020 | 42.7 MB | Download | |
| 7.6.0.0 Rev.A | Apr 17, 2020 | 42.7 MB | Download | |
| 7.5.2.0 Rev.A | Dec 20, 2019 | 41.1 MB | Download | |
| 7.5.1.0 Rev.A | Dec 03, 2019 | 41.1 MB | Download | |
| 7.5.0.0 Rev.A | Nov 11, 2019 | 41.1 MB | Download | |
| 7.4.0.0 Rev.A | Sept 04, 2019 | 41.1 MB | Download | |
| 7.3.0.0 Rev.A | Aug 06, 2019 | 40.6 MB | Download | |
| 7.2.2.0 Rev.A | July 25, 2019 | 40.3 MB | Download | |
| 7.2.1.0 Rev.A | July 18, 2019 | 40.3 MB | Download | |
| 7.2.0.0 Rev.A | July 03, 2019 | 40.3 MB | Download | |
| 7.1.0.0 Rev.A | May 06, 2019 | 40.2 MB | Download | |
| 7.0.1.0 Rev.A | Mar 27, 2019 | 40.1 MB | Download | |
| 7.0.0.0 Rev.A | Feb 06, 2019 | 40.1 MB | Download | |
| 6.9.0.0 Rev.A | Oct 30, 2018 | 39.7 MB | Download | |
| 6.1.1.0 Rev.A | Jun 21, 2016 | 22.2 MB | Download |
Download and Install Assistant
HP Support Solutions is downloading
Solution and Diagnostic Data Collection
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
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Installed Software Details:
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Removing Installed Software:
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- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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© Copyright 2022 HP Development Company, L.P.
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