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Certain HP Enterprise LaserJet and HP LaserJet Managed printers - Potential information disclosure
Certain HP Enterprise LaserJet and HP LaserJet Managed Printers are potentially vulnerable to information disclosure when IPsec is enabled with FutureSmart version 5.6.
- Severity
-
Critical
- HP Reference
-
HPSBPI03838 rev. 4
- Release date
-
April 3, 2023
- Last updated
-
June 12, 2023
- Category
-
Print
- Potential Security Impact
-
Information Disclosure
Relevant Common Vulnerabilities and Exposures (CVE) List
Reported by: HP internal
CVE ID |
CVSS |
Severity |
Vector |
---|---|---|---|
9.1 |
Critical |
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N |
Learn more about CVSS 3.0 base metrics, which range from 0 to 10.
PSR-2023-0062
Resolution
Update the printer firmware.
HP has provided an updated firmware resolution for potentially affected products listed in the table below. To obtain the updated firmware, go to the HP Customer Support - Software and Driver Downloads, and then search for your printer model.
Affected products and firmware
Identify the affected products in the table below for the recommended firmware.
Product Name |
Product Number |
Updated Firmware Version |
---|---|---|
HP Color LaserJet Enterprise 5700 |
6QN28A, 49K98A |
FS5: 5.6.0.2 (2506649_040443) or higher |
HP Color LaserJet Enterprise Flow MFP 5800 series, HP Color LaserJet Enterprise MFP 5800 series |
58R10A, 6QN31A, 6QN29A, 6QN30A, 49K96AV |
FS5: 5.6.0.2 (2506649_040428) or higher |
HP Color LaserJet Enterprise 6700 Series, HP Color LaserJet Enterprise 6701 Series |
6QN33A, 49L00A, 58M42A, 4Y280A |
FS5: 5.6.0.2 (2506649_040413) or higher |
HP Color LaserJet Enterprise MFP 6800 series, HP Color LaserJet Enterprise Flow MFP 6800 series |
6QN35A, 6QN36A, 6QN37A, 6QN38A, 49K84A, 4Y279A |
FS5: 5.6.0.2 (2506649_040449) or higher |
HP Color LaserJet Enterprise M455 |
3PZ95A |
FS5: 5.6.0.1 (2506421_038578) or higher |
HP Color LaserJet Enterprise MFP M480 |
3QA55A |
FS5: 5.6.0.1 (2506421_038575) or higher |
HP Color LaserJet Managed E45028 |
3QA35A |
FS5: 5.6.0.1 (2506421_038578) or higher |
HP Color LaserJet Managed MFP E47528 |
3QA75A |
FS5: 5.6.0.1 (2506421_038575) or higher |
HP Color LaserJet Managed MFP E785dn, HP Color LaserJet Managed MFP E78523, E78528 |
5QJ83A, 5QK15A, 5QJ81A |
FS5: 5.6.0.1 (2506421_038571) or higher |
HP Color LaserJet Managed MFP E786, HP Color LaserJet Managed Flow MFP E786, HP Color LaserJet Managed MFP E78625/30/35, HP Color LaserJet Managed Flow MFP E78625/30/35 |
3SJ32A, 3SJ33A, 3SJ34A, 3SJ11A, 3SJ12A, 3SJ13A, 5QK18A, 5QJ94A, 5QJ90A |
FS5: 5.6.0.1 (2506421_038569) or higher |
HP Color LaserJet Managed MFP E877, E87740/50/60/70, HP Color LaserJet Managed Flow E87740/50/60/70 |
5QK03A, 5QK08A, 5QK20A, 3SJ19A, 3SJ20A, 3SJ21A, 3SJ22A, 3SJ35A, 3SJ36A, 3SJ37A, 3SJ38A |
FS5: 5.6.0.1 (2506421_038579) or higher |
HP Color LaserJet Enterprise X55745 |
6QP97A, 49K99A |
FS5: 5.6.0.2 (2506649_040443) or higher |
HP Color LaserJet Enterprise MFP X57945, HP Color LaserJet Enterprise Flow MFP X57945 |
6QP98A, 6QP99A, 49K97AV |
FS5: 5.6.0.2 (2506649_040428) or higher |
HP LaserJet Enterprise M406 |
3PZ15A |
FS5: 5.6.0.1 (2506421_038580) or higher |
HP LaserJet Enterprise M407 |
3PZ16A |
FS5: 5.6.0.1 (2506421_038580) or higher |
HP LaserJet Enterprise MFP M430 |
3PZ55A |
FS5: 5.6.0.1 (2506421_038573) or higher |
HP LaserJet Enterprise MFP M431 |
3PZ56A |
FS5: 5.6.0.1 (2506421_038573) or higher |
HP LaserJet Managed E40040 |
3PZ35A |
FS5: 5.6.0.1 (2506421_038580) or higher |
HP LaserJet Managed MFP E42540 |
3PZ75A |
FS5: 5.6.0.1 (2506421_038573) or higher |
HP LaserJet Managed MFP E730, HP LaserJet Managed MFP E73025, E73030 |
5QJ87A. 3SJ03A, 3SJ04A |
FS5: 5.6.0.1 (2506421_038576) or higher |
HP LaserJet Managed MFP E731, HP LaserJet Managed Flow MFP M731, HP LaserJet Managed MFP E73130/35/40, HP LaserJet Managed Flow MFP E73130/35/40 |
5QJ98A, 5QK02A, 3SJ00A, 3SJ01A, 3SJ02A, 6BS57A, 6BS58A, 6BS59A |
FS5: 5.6.0.1 (2506421_038568) or higher |
HP LaserJet Managed MFP E826dn, HP LaserJet Managed Flow MFP E826z, HP LaserJet Managed E82650/60/70, HP LaserJet Managed E82650/60/70 |
5QK09A, 5QK13A, 3SJ07A, 3SJ08A, 3SJ09A, 3SJ28A, 3SJ29A, 3SJ30A |
FS5: 5.6.0.1 (2506421_038570) or higher |
Revision history
This document has been revised according to the information below.
Version |
Description |
Date |
---|---|---|
4 |
Updated product table and resolution |
June 12, 2023 |
3 |
Updated product table and resolution |
April 24, 2023 |
2 |
Updated product table |
April 6, 2023 |
1 |
Initial Release |
April 3, 2023 |
Additional information
Follow these links for additional information.
- Third-party security patches
-
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
- Support
-
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
- Report
-
To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
- Subscribe
-
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
- Security bulletin archive
-
To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
Legal information
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
© Copyright 2023 HP Development Company, L.P.
HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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