HP LaserJet Pro 3001-3008 printers - 'Out of Paper' error, printer does not pick paper

Check the paper stack for defects, such as wrinkled, torn, or bent pieces that might cause a pick issue.

1. Pull out the input tray drawer, and remove the stack of paper from the input tray.

2. Remove any bent, wrinkled, or torn paper from the stack.

3. Check for and remove any obstructions inside the input tray. Make sure nothing blocks the paper.

4. Load the stack of paper into the input tray.

   

5. Slide in the paper-width and paper-length guides until they rest against the edges of the paper.

   

6. Push the input tray in.

   

If the paper settings do not match the type of paper loaded in the input tray, the printer might display an Out of Paper or Tray Empty error message. Change the paper settings from the print settings in the app you are printing from or from the HP Smart app.

1. Open the HP Smart app, and then click Print Documents or Print Photos.

2. Browse to the document or photo, and then click Print.

   The Print window opens.

3. Change the paper settings to match the size and type of paper that is loaded.

   • Media Type: Select the appropriate type of paper, such as photo paper, plain paper, or labels.

   • Paper Size: Select the correct paper size for your print job.

4. Click Print.

Use Toner Cleaning Mode to clean dust from the paper rollers.

1. Make sure paper is loaded in the main tray, and then turn on the printer.

2. Open Advanced settings from the HP Smart app or the printer's embedded web server.

   • Open the HP Smart app, click your printer, select Printer Settings if necessary, and then select Advanced settings.

   • Open a web browser, and then enter the printer IP address to access the Embedded Web Server.

3. Click ToolsUtilitiesPrint Quality Toolbox.

4. If prompted, enter the Username and printer PIN.

   The default Username is Admin.

   Note:

   You can find the PIN (password) underneath the toner access door.

   

5. Click Start to clean the fuser.

6. Discard the paper in the output bin.

Reset the printer to recover from printer errors or failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   Note:

   HP recommends plugging the printer directly into a wall outlet.

5. Turn on the printer to complete the reset.