hp-support-head-portlet

- ${title}
hp-contact-secondary-navigation-portlet

- ${title}
hp-share-print-widget-portlet

- ${title}
hp-concentra-wrapper-portlet

- ${title}
HP LaserJet Pro 3001-3008 printers - 'Out of Paper' error, printer does not pick paper
The printer does not pick paper from the input tray and an Out of Paper message might display on the printer software or HP Smart app.
Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Check the paper, and then reload it
Check the paper stack for defects, such as wrinkled, torn, or bent pieces that might cause a pick issue.
Check the paper size and type settings
If the paper settings do not match the type of paper loaded in the input tray, the printer might display an Out of Paper or Tray Empty error message. Change the paper settings from the print settings in the app you are printing from or from the HP Smart app.
Paper size and type settings are applied.
Print a fuser cleaning page
Use Advanced Settings in the HP Smart app to print a fuser cleaning page and resolve any print quality issues including toner specks or spatter, smears, streaks, lines, or repeating marks.
Reset the printer
Reset the printer to recover from printer errors or failures.
-
Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer.
-
Unplug the power cord from the power source.
-
Wait 60 seconds.
-
Connect the power cord directly to a wall outlet and to the printer.
-
Turn on the printer to complete the reset.
Service the printer
Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.
hp-feedback-input-portlet

- ${title}
hp-feedback-banner-portlet

- ${title}
hp-country-locator-portlet

- ${title}

hp-detect-load-my-device-portlet

- ${title}
hp-hero-support-search

- ${title}