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Learn how to scan when the supplies status is low or very low.
Unable to scan when a Low, Very Low, or Out message displays on the control panel or in the Embedded Web Server (EWS) of an older HP LaserJet printer.
When the printer toner cartridge level is low or very low, the actual toner cartridge life remaining may vary. Use the following descriptions as a guide.
Cartridge is low - The toner cartridge does not need to be replaced now. Continue printing and scanning with the current cartridge until redistributing
the toner no longer yields acceptable print quality. Consider having a replacement available to install when print quality
is no longer acceptable.
To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis, reinsert the toner cartridge into the printer, and then close the cover.
Cartridge is very low: HP’s Premium Protection Warranty on that toner cartridge has ended. The toner cartridge does not need to be replaced now
unless the print quality is not acceptable. Cartridges can be re-ordered at any time, but the replacement should not be installed
until after the existing cartridge is depleted.
When a Low or Very Low message displays on the Supplies Status page, the user can continue to scan until the cartridge reaches it's end of life.
To dismiss the 'low' notifications until the cartridge is depleted, follow these steps.
After installing a new toner cartridge, it is not necessary to re-configure these settings.
On the printer control panel, press the OK button.
Open the following menus:
Select the Very Low Setting option.
To display an alert when the cartridge is very low and to continue scanning beyond the Very Low setting without interaction, select Continue.
This can result in unsatisfactory print quality.
This issue applies to the following printers:
HP Color LaserJet Pro MFP M377
HP LaserJet Pro 400 M401, M402
HP LaserJet Pro MFP M426
HP Color LaserJet Pro M452
HP Color LaserJet Pro MFP M477
HP LaserJet Pro M501
HP LaserJet Enterprise M506
HP LaserJet Pro MFP M521
HP LaserJet Enterprise 500 MFP M525
HP LaserJet Enterprise MFP M527
HP LaserJet Enterprise 600 Printer M602, M603
HP LaserJet Enterprise M605, M606
HP LaserJet Enterprise MFP M630
HP LaserJet P2035
HP LaserJet P2055
HP LaserJet P3015
HP LaserJet P4014, P4015
HP LaserJet 4240, 4250
HP LaserJet 4350
HP LaserJet P4510
HP LaserJet Enterprise M4555 MFP
HP LaserJet 9040, 9050
HP LaserJet 9040/9050 MFP
HP LaserJet M9040/M9050 MFP