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HP PCs - "We can't find your camera" error is displayed in Camera app in Windows 10

There are various reasons that a computer displays this error message when opening the Camera app.

If the error message We can't find your camera. Error code: 0xa00f4244<NoCamerasAreAttached> is displayed when you open the Camera app, use the steps in this document to troubleshoot the issue.

Verify that your computer has a camera installed

Take a moment to visually inspect the top of your computer monitor. If your computer has a webcam, you should see a small lens in the top center, above the screen. Some models do not come with a webcam and the area where the webcam would normally reside is replaced by a small plastic plug.

Also, you might go to HP Customer Support to check for a webcam in the product specifications for your computer.

Note:

Often, there are small holes near the top center of your monitor. These holes are for the microphone or other sensors and do not contain a webcam.

If your computer does not have a built-in webcam, you must use an external USB webcam.
If your computer has a built-in webcam and you cannot use it, find and use the webcam software that came with your computer.
Check for a webcam in the product specifications for your computer. Go to HP Customer Support and enter your product name. For help finding your product name, go to HP PCs -Computer Does Not Start (Windows 10, 8) .

Locate and toggle the webcam privacy switch or press the webcam shutter key

Select HP notebook models come with a webcam privacy switch or a webcam shutter key that turns the webcam off and on. By default, the webcam is turned on. You might need to turn the webcam on if it has been turned off.

Note:

Your HP notebook might also have a webcam privacy cover. Slide the cover right to uncover the webcam.

Locate and use the webcam privacy switch

The webcam privacy switch is located on either the right or left side of your computer or next to the camera. To turn off your webcam, slide the webcam privacy switch toward the icon next to the switch. To turn the webcam back on, slide the switch away from the icon.

Locating the webcam privacy switch on the side of the computer

Locating the webcam privacy switch on the display

Locate and use the webcam shutter key

The webcam shutter key is located on the action key row of your keyboard. To turn off your webcam, press the webcam shutter key. To turn the webcam back on, press the shutter key again. On some computers, you might need to simultaneously press the fn key and the action key.