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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP printers - Web Services stop working

Web Services might stop working and are no longer supported on some HP printers. You might see one of the following error messages on your printer control panel.

  • Server Connection Error. There was a problem connecting to the server. Press retry, or OK to exit.

  • Web Services Problem. Problem connecting to Web Services server.

  • Server Connection Error. Unable to connect to Web Services. Confirm internet access and try again.


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Country/Region: Flag United States

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