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HP Customer Support - Knowledge Base

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HP LaserJet M207-M212 printers - Replacement printer instructions

Before you send a printer to HP for replacement, you need to prepare it for shipping. Remove and save important parts and accessories to use with the replacement printer.

Remove the toner cartridge

How to remove the toner cartridge.

  1. Turn on the printer.

  2. Open the cartridge access door.

    Opening the cartridge access door
  3. Remove the toner cartridge.

    Removing the toner cartridge
  4. Close the cartridge access door.

    Closing the toner cartridge access door
  5. Turn off the printer.

  6. Disconnect the power cord.

  7. Disconnect any other cables connected to the printer.

Set aside the parts needed for the replacement printer

Set aside the following parts to be used with your replacement printer. Do not send these parts to HP.

  • Toner cartridge

    Image: Toner cartridge
  • Power cord

    Image: Power cord
  • Printer manuals

    Image: Printer manuals

Set up the replacement printer

Before sending your printer to HP, make sure the replacement printer is set up and working properly.

  1. Connect the printer to power and turn it on.

  2. Install the toner cartridge, and then test all printer functions. If any problems are found with the replacement printer, contact HP for assistance.

    Installing the toner cartridge

After you have set up your replacement printer, return your original printer to HP using the instructions that came with the replacement printer.


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