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HP Customer Support - Knowledge Base

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Change or verify your shipping address

Change your shipping address from your HP Instant Ink account page.

Change your shipping address for Home / Home Office

Your account can only have one shipping address.

  1. Sign into your Instant Ink account.

  2. Open Account in the left menu, then Shipping, then Edit Shipping Information.

  3. Make changes, and then click Save.

Change your shipping address for Business

Each enrolled printer can have a different shipping address. You can set a default shipping address to apply to new printers.

  1. Sign into your Instant Ink for Business account.

  2. Click HP Instant Ink, then Overview in the left menu and make sure the printer you want to change is selected.

  3. Click Change next to Shipping in the Plan Details section.

  4. Either select a different address from the list or click Add New Address to create a new shipping address.

To change your default address, see which printers are associated with each address, or add or delete addresses from your list:

  1. Sign into your Instant Ink for Business account.

  2. Click Account, then Shipping in the left menu.

If your shipment went to the wrong address

If your shipment went to the wrong address, contact HP Instant Ink support for assistance:


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