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HP LaserJet Pro - Store print jobs on the printer to print later or print privately

Learn how to store a print job on the printer to print at a later time or print privately.

The sections below contain instructions on how set up the printer for job storage, create a stored job, print a stored job, and delete a stored job.

In addition to the instructions in this document, you can view the following video of how to store and print confidential jobs on the printer.

Note:

This video applies to HP LaserJet Pro printers that have a touchscreen control panel with a white background (M329, M428, M429, M454dw, and M479 models). For all other HP LaserJet Pro printer models, refer to the sections below for the correct steps.

Requirements for using the job storage feature

Before using the job storage feature, make sure you meet the following requirements:

  • A dedicated USB 2.0 storage device with at least 16 GB free space must be installed in the rear host USB. This USB storage device holds the job storage jobs sent to the printer. Removing this USB storage device from the printer disables the job storage feature.

  • If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above.

Set up the printer for job storage

To set up the printer for job storage, you must insert a USB flash drive into the rear USB port on the printer, and then open the print driver to verify that the job storage feature is enabled.

  1. Locate the rear USB port.

    Note:

    On some printer models, the rear USB port is covered. Remove the cover on the USB port before proceeding.

  2. Insert the USB flash drive into the rear USB port.

    Insert the USB flash drive into the rear USB port

    Insert the USB flash drive into the USB port

    A message displays on the printer control panel notifying that the USB drive will be formatted. Select OK to complete the procedure.

  3. Open the print driver to verify that the Job Storage tab is visible.

    • If the Job Storage tab is visible, the feature is ready to use.

    • If the Job Storage tab is not visible, continue to the next step.

  4. From the software program on your computer, select the Print option, select your printer from the list of printers, and then follow the steps below (for your operating system).

    • Windows:

      1. Click Properties or Preferences.

      2. Click the Job Storage tab.

        If the Job Storage tab is not showing, activate it using one of the following methods:

        • Close the Print window and then reopen it.

        • Click the Device Settings tab, and then click Update now.

    • macOS:

      In the Copies & Pages menu, click the menu's drop-down list and select Job Storage.

      If the Job Storage menu is not showing in the list, close the Print window and then reopen it to activate the menu.

Disable or enable the job storage feature

Disable the job storage feature to make it unavailable, even if a USB flash drive is inserted into the printer. Re-enable the feature to make it available again.

  1. On your computer, open the Printer Properties:

    • Windows: From the Start menu, open Settings, click Devices, and then click Devices and Printers. Right-click on the printer and click Printer properties.

    • macOS: From the Apple menu, open System Preferences, and then click Printers & Scanners. Select the printer and click Options & Supplies.

  2. Disable the Job Storage feature:

    • Windows: Click the Device Settings tab, click Job Storage, and then select Disable.

    • macOS: On the Options tab, clear the Job Storage check box.

To re-enable the feature, change the Job Storage option to Automatic (Windows), or select the Job Storage checkbox (macOS).

Create a stored job

Learn how to create a stored job on the printer.

Note:

The steps to create a stored job differ depending on your computer operating system.

Click the section below that pertains to your computer operating system and then follow the steps provided to create a stored job.

Print a stored job

Learn how to print a job that is stored on the USB flash drive.

Note:

The steps vary according to the type of control panel.

Touchscreen with white background

White control panel examples

Touchscreen with black background

Black control panel examples

2-line LCD with keypad

2-line control panel examples

Find your printer control-panel type in the options below, and then follow the steps to print a stored job.

Delete a stored job

Learn how to delete a job that is stored on the USB flash drive.

When a new job is stored on a USB flash drive, any previous jobs with the same user and job name are overwritten.

If the memory on the USB flash drive is full, the following message displays on the printer control panel:

The USB flash storage device is out of memory. Delete unused jobs, and then try again.

Existing stored jobs must be deleted before additional print jobs can be stored.

Note:

The steps to delete a stored job vary according to the type of control panel.

Touchscreen with white background

White control panel examples

Touchscreen with black background

Black control panel examples

2-line LCD with keypad

2-line control panel examples

Find your printer control-panel type in the options below, and then follow the steps to delete a stored job.


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