hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet MFP M630 - Removal and replacement: Hard-disk drive (HDD)

This document provides the procedures to remove and replace the HDD.

Mean time to repair: 10 minutes

Service level: Basic

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.

CAUTION:

This part contains components that are electrostatic discharge (ESD) sensitive. To reduce the possibility of ESD damage, always touch the sheet-metal chassis to ground yourself before touching an ESD sensitive part.

Important:

Do not replace the formatter, DC controller, and hard-disk drive simultaneously during a single printer servicing. Doing so might cause the printer to become unstable or inoperable.

Use the table below to identify the correct part number for your printer, and then go to http://h20141.www2.hp.com/hpparts to order the part.

Part information

Formatter kit part numbers

B3G85-67903

HDD kit with instruction guide

Required tools

  • No special tools are required to install this kit.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

    To verify that the formatter is correctly installed, observe the following function of the connectivity LED on the formatter.

    • The connectivity LED (callout 1) indicates that the formatter is completely seated. It illuminates green when the product power is turned on and stays green if the formatter is properly seated.

    If the LED does not correctly function, turn the product power off, remove the formatter, and then reinstall it (make sure that the formatter is fully seated before tightening the thumbscrews).

    Check formatter LED

    Check formatter LED

Post service test

Print a configuration page to make sure that the printer is functioning correctly.

Remove the formatter

Follow these steps to remove the formatter.

  1. Loosen the two thumbscrews on the formatter.

    Remove the formatter

    Remove the formatter
  2. Slide the formatter straight out of the product to remove it.

    Remove the formatter

    Remove the formatter

Remove the hard-disk drive (HDD)

Follow these steps to remove the hard-disk drive (HDD).

CAUTION:

ESD-sensitive assembly.

  1. Locate the hard-disk drive (HDD) on the formatter.

    Locate the hard-disk drive

    Locate the hard-disk drive
  2. Push and hold the locking lever (callout 1) toward the HDD to release it, and then slide the black plastic HDD case in the direction of the arrows (callout 2) to remove the HDD.

    Remove the HDD

    Remove the HDD

Install the HDD

Follow these steps to install the HDD.

CAUTION:

ESD-sensitive assembly.

  1. To install a HDD, do the following steps:

    Look at the underside of the removed defective HDD.

    • If the HDD does not have foam pads installed (callout 1), go to the next step.

    • If the HDD does have foam pads installed (callout 2), skip to step 3.

    Check the HDD for foam pads

    Check the HDD for foam pads
  2. Install a HDD without foam pads:

    • Position the replacement HDD on the formatter, and then slide the HDD into the connector on the formatter.

      Install the HDD

      Install the HDD
    • When correctly installed, the HDD locking lever (callout 1) and the connector (callout 2) are securely fastened. Make sure that locking lever prevents the HDD from moving, and that the HDD is fully seated in the connector.

      Check the HDD installation

      Check the HDD installation
  3. Install a HDD with foam pads:

    • Working with one foam pad at a time, carefully separate it from the other foam pads while removing it from the protective backing. Adhere the pads to the backside of the replacement HDD as shown

      Note:

      Center the long rectangular foam (callout 1) near the connector end of the HDD.

      Install the foam pads

      Install the foam pads
    • Carefully press down on the connector-side corners of the HDD and on the locking lever to compress the foam on the backside of the HDD.

      CAUTION:

      Do not press down on the center of the HDD.

      Press down on the HDD

      Press down on the HDD
    • With the foam on the backside of the HDD compressed, slide the HDD into the connector on the formatter.

      Note:

      Make sure that the foam pads are compressed enough to allow the HDD to easily slide into the connector, and that the locking lever fits into the slot on the formatter.

      Install the HDD

      Install the HDD
    • When correctly installed, the HDD locking lever (callout 1) and the connector (callout 2) are securely fastened. Make sure that locking lever prevents the HDD from moving, and that the HDD is fully seated in the connector.

      Check the HDD installation

      Check the HDD installation

Install the formatter

Follow these steps to install the formatter.

CAUTION:

ESD sensitive assembly.

  1. Align the formatter with the guides at the top and bottom of the formatter cage and push the formatter into the slot until it is fully seated.

    Align the formatter with the guides and push the formatter into the slot

    Install the formatter
  2. Finger-tighten the two thumbscrews.

    Tighten the two thumbscrews

    Tighten two thumbscrews

Reinstall the product firmware

Follow these steps to reinstall the product firmware.

  1. Turn off the product.

  2. Do the one of the following:

    • In the U.S., go to http://www.hp.com/support/ljMFPM630.

      1. Select Drivers, Software, and Firmware, and then select Cross operating system (BIOS, Firmware, Diagnostics, etc.).

      2. Locate the firmware download, and then select Download.

    • Outside the U.S., go to .

      1. Select your country/region.

      2. Select Product Support & Troubleshooting.

      3. Enter the product name, and then select Search. Select Drivers, Software, and Firmware, and then select Cross operating system (BIOS, Firmware, Diagnostics, etc.).

      4. Locate the firmware download, and then select Download.

  3. Copy the firmware upgrade file to the root directory of a USB flash drive. The firmware upgrade file has a .bdl extension.

  4. Insert the USB flash drive into the USB port on the product control panel.

  5. Turn on the product.

  6. The following message displays on the control panel: Error: 99.09.63 Incorrect Disk. Touch the OK button to continue.

  7. Wait for the Pre-Boot menu to appear on the control-panel display, and then touch the down arrow button to scroll to 3 Administrator. Touch the OK button to select it.

  8. Touch the down arrow button to scroll to 6 Manage Disk. Touch the OK button to select it.

  9. Touch the down arrow button to scroll to + 6 Boot Device. Touch the OK button to select it.

  10. Touch the down arrow button to scroll to 2 Erase / Unlock. Touch the OK button to select it.

  11. The message Proceed with Requested Action displays. Touch the OK button to select it.

  12. Touch the back button to return to the Pre-Boot menu home screen.

  13. Touch the down arrow button to scroll to 3 Administrator. Touch the OK button to select it.

  14. Touch the down arrow button to scroll to 1 Download. Touch the OK button to select it.

  15. Touch the down arrow button to scroll to 3 USB Thumbdrive. Touch the OK button to select it.

  16. Several .bdl files might be listed. Touch the down arrow button to scroll to the firmware upgrade file that was downloaded previously. Touch the OK button to select it.

  17. Wait while the file transfers. When the transfer is complete, the message Complete displays on the screen.

  18. Turn the product off, remove the USB flash drive, and then turn the product on. Wait for several minutes while the product initializes. If the upgrade is unsuccessful, try sending the firmware upgrade file again.

    Note:

    If the upgrade fails again, contact HP support at http://www.hp.com/support/ljMFPM630.


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...