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HP Color LaserJet Enterprise M751, M856, Managed E75245, E85055, MFP M776 - Removal and replacement: Toner cartridge (M751/E75245/M856/E85055/M776)

Learn how to remove and replace the toner cartridge.

Mean time to repair: 2 minutes

Service level: CSR A

Before you begin

For the E75245 model, make sure that the toner cartridge as reached the Very Low point. If this point has not been reached, the toner cartridge cannot be removed from the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Part number

Part description

W2000-67901

HP 658A Black Original LaserJet Toner Cartridge (M751)

W2001-67901

HP 658A Cyan Original LaserJet Toner Cartridge (M751)

W2002-67901

HP 658A Yellow Original LaserJet Toner Cartridge (M751)

W2003-67901

HP 658A Magenta Original LaserJet Toner Cartridge (M751)

W2000-67902

HP 658X High Yield Black Original LaserJet Toner Cartridge (M751)

W2001-67902

HP 658X High Yield Cyan Original LaserJet Toner Cartridge(M751)

W2002-67902

HP 658X High Yield Yellow Original LaserJet Toner Cartridge(M751)

W2003-67902

HP 658X High Yield Magenta Original LaserJet Toner Cartridge (M751)

5851-7901

HP 659A Black Original LaserJet Toner Cartridge (M856/M776)

5851-7902

HP 659A Cyan Original LaserJet Toner Cartridge (M856/M776)

5851-7903

HP 659A Yellow Original LaserJet Toner Cartridge (M856/M776)

5851-7904

HP 659A Magenta Original LaserJet Toner Cartridge (M856/M776)

5851-7905

HP 659X High Yield Black Original LaserJet Toner Cartridge (M856/M776)

5851-7906

HP 659X High Yield Cyan Original LaserJet Toner Cartridge (M856/M776)

5851-7907

HP 659X High Yield Yellow Original LaserJet Toner Cartridge (M856/M776)

5851-7908

HP 659X High Yield Magenta Original LaserJet Toner Cartridge (M856/M776)

W9020-67901

HP Black Managed LaserJet Toner Cartridge (E75245)

W9021-67901

HP Cyan Managed LaserJet Toner Cartridge (E75245)

W9022-67901

HP Yellow Managed LaserJet Toner Cartridge (E75245)

W9023-67901

HP Magenta Managed LaserJet Toner Cartridge (E75245)

5851-7897

HP Black Managed LaserJet Toner Cartridge (E85055)

5851-7898

HP Cyan Managed LaserJet Toner Cartridge (E85055)

5851-7899

HP Yellow Managed LaserJet Toner Cartridge (E85055)

5851-7900

HP Magenta Managed LaserJet Toner Cartridge (E85055)

Required tools

  • No special tools are required to remove or install this assembly.

After performing service

There are no special instructions for after performing service.

Post service test

Make sure that the printer initializes to a Ready state.

Print a page to make sure that the printer is functioning correctly.

Remove and replace a toner cartridge

Follow these steps to remove and replace a toner cartridge.

  1. Open the front door.

    Open the front door

    Open the front door
  2. Grasp the handle of the toner cartridge and pull out to remove it.

    Remove the toner cartridge

    Remove the toner cartridge
  3. Remove the new toner cartridge from its packaging by removing the end caps, removing the cartridge from the plastic bag, and then removing the orange protective shield. Save all packaging for recycling the used toner cartridge.

    Note:

    Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality problems.

    Unpack the new toner cartridge

    Unpack the new toner
  4. Hold both ends of the toner cartridge and rock it 5-6 times.

    Rock the toner cartridge

    rock the toner cartridge
  5. Support the toner cartridge underneath with one hand while holding the cartridge handle with the other. Align the toner cartridge with its slot on the shelf, and then insert the toner cartridge into the printer.

    Note:

    Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality problems.

    Install the toner cartridge

    Install the toner cartridge
  6. Close the front door.

    Close the front door

    Close the front door

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