hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

    Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

HP PCs - HP System Software Manager Is No Longer Supported (October 2020)

This document is for HP commercial PCs.
HP has retired HP System Software Manager (HP SSM) in October 2020. It is replaced by HP Image Assistant.

Use HP Image Assistant

HP Image Assistant is a free tool that aids IT Administrators to improve the quality and security of their PC Windows image by diagnosing the image, identifying problems, recommending solutions, and analyzing their PC's readiness for migration between Windows 7 and Windows 10.
HP Image Assistant can be downloaded at the HP Client Management Solutions website.
For more information about HPIA, HP PCs - Using HP Image Assistant.

What is changing?

HP System Software Manager has been retired and will no longer be supported on commercial desktops and notebooks, including HP Healthcare Edition PCs, Education E-editions products, workstations, and RPOS platforms. HP System Software Manager content will be pulled from the affected product collateral, assets and web pages.

Will I be able to continue to use HP System Software Manager?

Yes, HP System Software Manager will continue to work for older products launched before October 2020. HP System Software Manager will not be tested with new products launched after September 2020. HP recommends downloading HP Image Assistant from HP Client Management Solutions website.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...