solution Contentsolution Content

HP Inkjet Supplies - Updated HP 902-909 and 952-959 Ink Cartridges

HP updates products from time to time to improve quality, enhance security, and prevent counterfeit and warranty fraud. Beginning in early 2019, HP began shipping a new updated version of the following ink cartridges: HP 902, 903, 904, 905, 906XL, 907XL, 908XL, 909XL, 952, 953, 954, 955, 956XL, 957XL, 958XL, and 959XL. The updated ink cartridges are compatible with both current and future printers that use these cartridge numbers. Cartridge and printer availability and compatibility may vary by region.
Beginning December 1, 2020:
  • HP 902, 903, 904, 905, 906XL, 907XL, 908XL, and 909XL cartridges with Warranty Ends date of Apr 2021 or earlier might not be compatible with these HP OfficeJet printers:
    Region
    Printer series
    North America
    HP OfficeJet 6950, 6954, 6958 Series
    HP OfficeJet 6960, 6962, 6963, 6968 Series
    HP OfficeJet Pro 6970, 6975, 6978 Series
    Europe, Middle East, Africa
    HP OfficeJet 6950, 6951 Series
    HP OfficeJet 6960 Series
    HP OfficeJet Pro 6970, 6974 Series
    Latin America
    HP OfficeJet 6960 Series
    HP OfficeJet Pro 6970, 6978 Series
    Asia Pacific and Japan
    HP OfficeJet 6950, 6956 Series
    HP OfficeJet 6960 Series
    HP OfficeJet Pro 6970 Series
  • HP 952, 953, 954, 955, 956XL, 957XL, 958XL, and 959XL cartridges with Warranty Ends date of Jan 2021 or earlier might not be compatible with these HP OfficeJet Pro printers:
    Region
    Printer series
    North America
    HP OfficeJet Pro 7720 Wide Format All-in-One Series
    HP OfficeJet Pro 7730 Wide Format All-in-One Series
    HP OfficeJet Pro 7740 Wide Format All-in-One Series
    HP OfficeJet Pro 8210, 8216 Series
    HP OfficeJet Pro 8700, 8702 Series
    HP OfficeJet Pro 8710, 8715 Series
    HP OfficeJet Pro 8720, 8725, 8726 Series
    HP OfficeJet Pro 8730 Series
    HP OfficeJet Pro 8740, 8746 Series
    Europe, Middle East, Africa
    HP OfficeJet Pro 7720 Wide Format All-in-One Series
    HP OfficeJet Pro 7730 Wide Format All-in-One Series
    HP OfficeJet Pro 7740 Wide Format All-in-One Series
    HP OfficeJet Pro 8210, 8218 Series
    HP OfficeJet Pro 8710 Series
    HP OfficeJet Pro 8720, 8725 Series
    HP OfficeJet Pro 8730 Series
    HP OfficeJet Pro 8740 Series
    Latin America
    HP OfficeJet Pro 7720 Wide Format All-in-One Series
    HP OfficeJet Pro 7730 Wide Format All-in-One Series
    HP OfficeJet Pro 7740 Wide Format All-in-One Series
    HP OfficeJet Pro 8210 Series
    HP OfficeJet Pro 8710 Series
    HP OfficeJet Pro 8720 Series
    HP OfficeJet Pro 8730 Series
    HP OfficeJet Pro 8740 Series
    Asia Pacific and Japan
    HP OfficeJet Pro 7720 Wide Format All-in-One Series
    HP OfficeJet Pro 7730 Wide Format All-in-One Series
    HP OfficeJet Pro 7740 Wide Format All-in-One Series
    HP OfficeJet Pro 8210, 8216 Series
    HP OfficeJet Pro 8710 Series
    HP OfficeJet Pro 8720 Series
    HP OfficeJet Pro 8730, 8732 Series
    HP OfficeJet Pro 8740, 8745 Series
Original HP cartridges installed in these printers prior to December 1, 2020 function normally and without interruption.

What should I do?

Continue to buy and use the cartridge number that is compatible with your printer. The updated cartridges are compatible with all printers that use the existing cartridges. Install Original HP cartridges with the earliest Warranty Ends date first.
If you see an error with an Original HP cartridge, update your printer’s firmware to the latest released version. For information on updating your printer firmware, see Updating or Upgrading Printer Firmware. If you continue to see the error, contact HP Customer Support for assistance.

Do I have the updated cartridges?

Refer to the Warranty Ends date on the cartridge or packaging to see if you have the updated version of these cartridges.
  • HP 902, 903, 904, 905, 906XL, 907XL, 908XL, and 909XL cartridges with Warranty Ends date of May 2021 or later are the updated cartridges.
  • HP 952, 953, 954, 955, 956XL, 957XL, 958XL, and 959XL cartridges with Warranty Ends date of Feb 2021 or later are the updated cartridges.
The Warranty Ends date is on cartridge packaging and on the cartridge itself.
  • If the cartridge is still in the packaging, look for the Warranty Ends date on the back of the package.
    Warranty Ends date on the back of the package
  • HP 902, 903, 904, 905, 906XL, 907XL, 908XL, and 909XL cartridges: if the cartridge has been removed from the packaging, look for the Warranty Ends date on the top of the cartridge.
    Warranty Ends date on the top of the cartridge
  • HP 952, 953, 954, 955, 956XL, 957XL, 958XL, and 959XL cartridges: if the cartridge has been removed from the packaging, look for the Warranty Ends date on the side of the cartridge.
    Warranty Ends date on the side of the cartridge