hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c06622884

Version: 3

HPSBHF03665 rev. 3 - Realtek Audio Driver Security Update

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 24-Apr-2020

Last updated : 27-Oct-2020

Potential Security Impact:
Escalation of Privilege, Arbitrary Code Execution
Source: HP, HP Product Security Response Team (PSRT)

VULNERABILITY SUMMARY
HP has been notified of a potential vulnerability with the Realtek High Definition Audio Driver for Windows, which may lead to DLL preloading and associated issues.
Reference Number
CVE-2019-19705, PSR-2020-0067
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
See RESOLUTION section for impacted products.
BACKGROUND
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com.
CVSS 3.0 Base Metrics
Reference
Base Vector
Base Score
CVE 2019-19705
Not available
Not available
RESOLUTION
Realtek has released updates to mitigate the potential vulnerability. HP has identified the affected platforms and the corresponding SoftPaqs with minimum versions that mitigate the potential vulnerability. See the affected platforms listed below.
Newer versions may become available and the minimum versions listed below may become obsolete. If a SoftPaq Link becomes invalid, check the HP Customer Support - Software and Driver Downloads site to obtain the latest update for your product model.
HP recommends keeping your system up to date with the latest firmware and software.
note:
This bulletin may be updated when new information and/or minimum version updates are made available. Sign up for HP Subscriptions to be notified and receive:
  • Product support eAlerts
  • Driver updates
  • Security bulletin updates
Pending: Softpaq is in progress.
Under investigation: System under investigation for impact, or Softpaq under investigation for feasibility/availability.
Not available: Softpaq not available due to technical or logistical constraints.
Check support page: The listed SoftPaq has been removed from download site. SoftPaqs with newer versions may be available on the HP Customer Support - Software and Driver Downloads site.
Business Notebook PCs
Product Name
Minimum Version
SoftPaq #
SoftPaq Link
HP 340 G3
6.0.8882.1
SP102002
HP 340 G4 (SSID: 82C3, 82C4, 82C5, 82C6, 82C7, 82C8)
6.0.8882.1
SP102002
HP 340 G4 (SSID: 8510, 8511, 8512, 8513, 8528, 8529, 852A, 852B)
6.0.8882.1
SP102002
HP 346 G3
6.0.8882.1
SP102002
HP 346 G4
6.0.8882.1
SP102002
HP 348 G3
6.0.8882.1
SP102002
HP 348 G4 (SSID: 82C3, 82C4, 82C5, 82C6, 82C7, 82C8)
6.0.8882.1
SP102002
HP 348 G4 (SSID: 8510, 8511, 8512, 8513, 8528, 8529, 852A, 852B)
6.0.8882.1
SP102002
HP Elite Dragonfly
13.8895.3349.83
Check support page
HP Elite x2 1011 G1
6.0.1.8882
SP101847
HP Elite x2 G4
13.8895.3349.83
Check support page
HP EliteBook 720 G2
6.0.1.8882
SP101847
HP EliteBook 735 G6
13.8895.3349.83
Check support page
HP EliteBook 740 G2
6.0.1.8882
SP101847
HP EliteBook 745 G2
6.0.1.8882
SP101847
HP EliteBook 745 G6
13.8895.3349.83
Check support page
HP EliteBook 750 G2
6.0.1.8882
SP101847
HP EliteBook 755 G2
6.0.1.8882
SP101847
HP EliteBook 820 G2
6.0.1.8882
SP101847
HP EliteBook 830 G6
13.8895.3349.83
Check support page
HP EliteBook 836 G6
13.8895.3349.83
Check support page
HP EliteBook 840 G2
6.0.1.8882
SP101847
HP EliteBook 840 G6
13.8895.3349.83
Check support page
HP EliteBook 840 G6 Healthcare Edition
13.8895.3349.83
Check support page
HP EliteBook 846 G6
13.8895.3349.83
Check support page
HP EliteBook 846 G6 Healthcare Edition
13.8895.3349.83
Check support page
HP EliteBook 850 G2
6.0.1.8882
SP101847
HP EliteBook 850 G6
13.8895.3349.83
Check support page
HP EliteBook Folio 1020 G1
6.0.1.8882
SP101847
HP EliteBook Folio 1020 G1 Special Edition
6.0.1.8882
SP101847
HP EliteBook Folio 1040 G2
6.0.1.8882
SP101847
HP EliteBook Folio 9480m
6.0.1.8882
SP101847
HP EliteBook Revolve 810 G3
6.0.1.8882
SP101847
HP EliteBook x360 1030 G4
13.8895.3349.83
Check support page
HP EliteBook x360 1040 G6
13.8895.3349.83
Check support page
HP EliteBook x360 830 G5
13.8895.4001.83
Check support page
HP EliteBook x360 830 G6
13.8895.3349.83
Check support page
HP Pro x2 612 G1
6.0.1.8882
SP101847
HP Pro x2 612 G1 Tablet with Power Keyboard
6.0.1.8882
SP101847
HP ProBook 430 G2
6.0.1.8882
SP101847
HP ProBook 430 G6
13.8895.3349.83
Check support page
HP ProBook 440 G2
6.0.1.8882
SP101847
HP ProBook 440 G6
13.8895.3349.83
Check support page
HP ProBook 445 G2
6.0.1.8882
SP101847
HP ProBook 445 G6
13.8895.3349.83
Check support page
HP ProBook 445r G6
13.8895.3349.83
Check support page
HP ProBook 450 G2
6.0.1.8882
SP101847
HP ProBook 450 G6
13.8895.3349.83
Check support page
HP ProBook 455 G2
6.0.1.8882
SP101847
HP ProBook 455 G6
13.8895.3349.83
Check support page
HP ProBook 455r G6
13.8895.3349.83
Check support page
HP ProBook 470 G2
6.0.1.8882
SP101847
HP ProBook 640 G5
13.8895.3349.83
Check support page
HP ProBook 650 G5
13.8895.3349.83
Check support page
HP ProBook x360 11 G3 EE
13.8895.3349.83
Check support page
HP ProBook x360 11 G4 EE
13.8895.3349.83
Check support page
HP ZBook 14 G2
6.0.1.8882
SP101847
HP ZBook 14u G6
13.8895.3349.83
Check support page
HP ZBook 15 G2
6.0.1.8882
SP101847
HP ZBook 15 G6
13.8895.3349.83
Check support page
HP ZBook 15u G2
6.0.1.8882
SP101847
HP ZBook 15u G6
13.8895.3349.83
Check support page
HP ZBook 17 G2
6.0.1.8882
SP101847
HP ZBook 17 G6
13.8895.3349.83
Check support page
HP ZHAN 66 Pro 13 G2
13.8895.3349.83
Check support page
HP ZHAN 66 Pro 14 G2
13.8895.3349.83
Check support page
HP ZHAN 66 Pro 15 G2
13.8895.3349.83
Check support page
HP ZHAN X 13 G2
13.8895.3349.83
Check support page
Business Desktop PCs
Product Name
Minimum Version
SoftPaq #
SoftPaq Link
HP 200 G1 Microtower
6.0.8899.1
Check support page
HP 202 G2 Microtower
6.0.8899.1
Check support page
HP 260 G1 Desktop Mini
6.0.8943.1
SP103864
HP 260 G2 Desktop Mini
6.0.8943.1
SP103864
HP 280 G1 Microtower
6.0.8899.1
Check support page
HP 280 G2 Microtower
6.0.8899.1
Check support page
HP 280 G2 Small Form Factor
6.0.8899.1
Check support page
HP 285 G2 Microtower
6.0.8899.1
Check support page
HP 406 G2 Microtower
6.0.8899.1
Check support page
HP EliteDesk 705 G2 Desktop Mini
6.0.8899.1
SP101742
HP EliteDesk 705 G2 Microtower
6.0.8899.1
SP101742
HP EliteDesk 705 G2 Small Form Factor
6.0.8899.1
SP101742
HP EliteDesk 705 G3 Desktop Mini
6.0.8899.1
SP101742
HP EliteDesk 800 65W G2 Desktop Mini
6.0.8899.1
SP101742
HP EliteDesk 800 G1 Ultra-Slim Desktop
6.0.8943.1
SP103864
HP EliteDesk 800 G2 35W Desktop Mini
6.0.8899.1
SP101742
HP EliteDesk 800 G2 Small Form Factor
6.0.8943.1
SP103864
HP EliteDesk 800 G2 Tower
6.0.8943.1
SP103864
HP EliteOne 800 G1 All-in-One
6.0.8943.1
SP103864
HP Prodesk 400 G2 Desktop Mini
6.0.8899.1
SP101742
HP ProDesk 600 G2 Desktop Mini
6.0.8899.1
SP101742
HP ProDesk 600 G2 Small Form Factor
6.0.8943.1
SP103864
HP ProOne 400 G1 19.5 All-in-One
6.0.8943.1
SP103864
HP ProOne 400 G2 All-in-One T/NT
6.0.8943.1
SP103864
Desktop Workstations
Product Name
Minimum Version
SoftPaq #
SoftPaq Link
HP Z2 Mini G3 Workstation
6.0.8934.1
SP103850
HP Z228 Microtower Workstation
6.0.8934.1
SP103850
HP Z230 Tower Workstation
6.0.8934.1
SP103850
HP Z230 Small Form Factor Workstation
6.0.8934.1
SP103850
HP Z238 Microtower Workstation
6.0.8934.1
SP103850
HP Z240 Small Form Factor Workstation
6.0.8934.1
SP103850
HP Z240 Tower Workstation
6.0.8934.1
SP103850
HP Z4 G4 Core-X Workstation
6.0.9013.1
SP110379
HP Z4 G4 Workstation (Xeon W)
6.0.9013.1
SP110379
HP Z420 Workstation
6.0.9013.1
SP110379
HP Z440 Workstation
6.0.9013.1
SP110379
HP Z6 G4 Workstation
6.0.9013.1
SP110379
HP Z620 Workstation
6.0.9013.1
SP110379
HP Z640 Workstation
6.0.9013.1
SP110379
HP Z8 G4 Workstation
6.0.9013.1
SP110379
HP Z820 Workstation
6.0.9013.1
SP110379
HP Z840 Workstation
6.0.9013.1
SP110379
HP Z VR Backpack Workstation G1
6.0.8924.1
SP102280
Retail Point-of-Sale systems
Product Name
Minimum Version
SoftPaq #
SoftPaq Link
HP MP9 G2 Retail System
6.0.8899.1
SP101742
HP RP5 Retail System Model 5810
6.0.8943.1
SP103864
Home Notebook PCs
Product Name
Updated Version
SoftPaq #
SoftPaq Link
HP 240 G6 Notebook PC
6.0.8940.1
SP103883
HP 245 G6 Notebook PC
6.0.8940.1
SP103883
HP 246 G6 Notebook PC
6.0.8940.1
SP103883
HP 250 G6 Notebook PC
6.0.1.8911
SP101998
HP 255 G6 Notebook PC
6.0.8940.1
SP104077
HP 256 G6 Notebook PC
6.0.1.8911
SP101998
HP Convertible x360 11-ab0xx
6.0.8940.1
SP103869
HP Convertible x360 11-ab1xx
6.0.8940.1
SP103869
HP ENVY Laptop 13-ad0xx
6.0.8940.1
SP103828
HP ENVY Laptop 13-ad1xx
6.0.8940.1
SP103828
HP ENVY Laptop 17-ae1xx
6.0.8940.1
SP103828
HP ENVY Laptop 17m-ae1xx
6.0.8940.1
SP103828
HP ENVY x2 Detachable 12-g0xx
6.0.8940.1
SP103883
HP ENVY x360 Convertible 13-ag0xxx
6.0.8971.1
SP105745
HP Laptop 14-bs0xx
6.0.8940.1
SP103883
HP Laptop 14-bs1xx
6.0.8940.1
SP103883
HP Laptop 14-bs5xx
6.0.8940.1
SP103883
HP Laptop 14-bw0xx
6.0.8940.1
SP103883
HP Laptop 14-bw5xx
6.0.8940.1
SP103883
HP Laptop 14g-br0xx
6.0.8940.1
SP103883
HP Laptop 14g-br1xx
6.0.8940.1
SP103883
HP Laptop 14g-bx0xx
6.0.8940.1
SP103883
HP Laptop 14q-bu0xx
6.0.8940.1
SP103883
HP Laptop 14q-bu1xx
6.0.8940.1
SP103883
HP Laptop 14q-by0xx
6.0.8940.1
SP103883
HP Laptop 15-bs0xx
6.0.8940.1
SP104077
HP Laptop 15-bs1xx
6.0.8940.1
SP104077
HP Laptop 15-bs2xx
6.0.8940.1
SP104077
HP Laptop 15-bs5xx
6.0.8940.1
SP104077
HP Laptop 15-bs6xx
6.0.8940.1
SP104077
HP Laptop 15-bw0xx
6.0.8940.1
SP104077
HP Laptop 15-db0xxx
6.0.8924.1
SP104405
HP Laptop 15g-br0xx
6.0.8940.1
SP104077
HP Laptop 15g-br1xx
6.0.8940.1
SP104077
HP Laptop 15g-bx0xx
6.0.8940.1
SP104077
HP Laptop 15q-bu0xx
6.0.8940.1
SP104077
HP Laptop 15q-bu1xx
6.0.8940.1
SP104077
HP Laptop 15q-by0xx
6.0.8940.1
SP104077
HP Laptop 15-ra0xx
6.0.8940.1
SP104077
HP Laptop 15-ra1xx
6.0.8940.1
SP104077
HP Laptop 15-rb0xx
6.0.8940.1
SP104077
HP Laptop 17-bs0xx
6.0.8940.1
SP107397
HP Laptop 17-bs1xx
6.0.8940.1
SP107397
HP Laptop 17g-br0xx
6.0.8940.1
SP107397
HP Laptop 17g-br1xx
6.0.8940.1
SP107397
HP Laptop 17q-bu0xx
6.0.8940.1
SP107397
HP Notebook 15-ay0xx
6.0.8940.1
SP104075
HP Notebook 15-ay5xx
6.0.8940.1
SP104075
HP Notebook 15-bd0xx
6.0.8940.1
SP104075
HP Notebook 15-be0xx
6.0.8940.1
SP104075
HP Notebook 15-bn0xx
6.0.8940.1
SP104075
HP Pavilion Gaming 15-cx0xxx
6.0.8940.1
SP103883
HP Pavilion Laptop 14-bf0xx
6.0.8940.1
SP104080
HP Pavilion Laptop 14-bf1xx
6.0.8940.1
SP104080
HP Pavilion Laptop 15-cc0xx
6.0.8940.1
SP103883
HP Pavilion Laptop 15-cc5xx
6.0.8940.1
SP103883
HP Pavilion Laptop 15-ck0xx
6.0.8940.1
SP103883
HP Pavilion Laptop 15-cs0xxx
6.0.8911.1
SP102168
HP Pavilion Laptop 17-ar0xx
6.0.8940.1
SP103883
HP Pavilion Notebook 15-bc3xx
6.0.8940.1
SP103883
HP Pavilion Notebook 15-bc4xx
6.0.1.8940
SP104021
HP Pavilion Notebook 17-ab3xx
6.0.8940.1
SP103883
HP Pavilion Notebook 17-ab4xx
6.0.8940.1
SP103883
HP Pavilion Power Laptop 15-cb0xx
6.0.8940.1
SP103883
HP Pavilion x360 Convertible 11-ad0xx
6.0.8971.1
SP105745
HP Pavilion x360 Convertible 15-br0xx
6.0.8940.1
SP104077
HP Spectre Laptop 13-af0xx
6.0.8940.1
SP103869
HP Spectre x360 Convertible 13-ae0xx
6.0.8940.1
SP103860
HP Spectre x360 Convertible 15-ch0xx
6.0.8940.1
SP103860
HP Stream 11 Pro G4 Education Edition
6.0.8940.1
SP103883
HP Stream Laptop 14-ax1xx
6.0.8940.1
SP103883
HP Stream x360 Convertible 11-aa0xx
6.0.8940.1
SP103869
HP Stream x360 Convertible 11-ag1xx
6.0.8940.1
SP103869
HP ZBook 15v G5
6.0.8950.1
SP104211
OMEN by HP Laptop 15-ax2xx
6.0.8940.1
SP103869
OMEN by HP Laptop 15-ce0xx
6.0.8940.1
SP103883
OMEN by HP Laptop 15-ce1xx
6.0.8940.1
SP103883
OMEN by HP Laptop 15-ce5xx
6.0.8940.1
SP103883
OMEN by HP Laptop 17-an0xx
6.0.8940.1
SP103883
OMEN by HP Laptop 17-an1xx
6.0.8940.1
SP103883
OMEN by HP Laptop 17-w2xx
6.0.8940.1
SP103883
OMEN X by HP Laptop 17-ap0xx
6.0.8940.1
SP103883
Home Desktop PCs
Product Name
Minimum Version
SoftPaq #
SoftPaq Link
HP 200 G3 All-in-One
6.0.8924.1
SP102277
HP 205 G3 All-in-One
6.0.8924.1
SP102277
HP 280 G3 Small Form Factor
6.0.8924.1
SP102350
HP 280 G4 Microtower
6.0.8924.1
SP102350
HP 280 Pro G4 Microtower PC
6.0.8924.1
SP102350
HP 285 G3 Microtower
6.0.8924.1
SP102350
HP 288 Pro G4 Microtower PC
6.0.8924.1
SP102350
HP 290 G1 Small Form Factor
6.0.8924.1
SP102350
HP 290 G2 Microtower PC
6.0.8924.1
SP102350
HP All-in-One 20-c4xx
6.0.8924.1
SP102277
HP All-in-One 22-b4xxx
6.0.8924.1
SP102277
HP All-in-One 22-c0xx
6.0.8924.1
SP102277
HP All-in-One 24-f0xx
6.0.8924.1
SP102277
HP All-in-One 24-f1xx
6.0.8924.1
SP102277
HP Desktop 390-0xxx
6.0.8924.1
SP102350
HP Desktop Pro A Microtower Business PC
6.0.8924.1
SP102350
HP Envy 27-b2xx All-in-One
6.0.8911.1
SP102364
HP Envy 34-b1xx All-in-One
6.0.8911.1
SP102363
HP Pavilion All-in-One 24-b2xx
6.0.8924.1
SP102277
HP Pavilion All-in-One 24-b3xx
6.0.8924.1
SP102277
HP Pavilion All-in-One 24-r0xx
6.0.8924.1
SP102278
HP Pavilion All-in-One 24-r1xx
6.0.8924.1
SP102278
HP Pavilion All-in-One 24-xa0xxx
6.0.8923.1
SP103920
HP Pavilion All-in-One 24-xa1xxx
6.0.8950.1
SP104171
HP Pavilion All-in-One 27-r0xx
6.0.8924.1
SP102278
HP Pavilion All-in-One 27-r1xx
6.0.8924.1
SP102278
HP Pavilion All-in-One 27-xa0xxx
6.0.8950.1
SP104171
HP Pavilion Desktop 590-a0xxx
6.0.8924.1
SP102350
HP Pavilion Desktop 590-p0xxx
6.0.8924.1
SP102350
HP Pavilion Desktop 595-p0xxx
6.0.8924.1
SP102350
HP Pavilion Gaming Desktop 690-0xxx
6.0.8924.1
SP102350
HP Pavilion Wave 600-a3XX Desktop
6.0.8934.1
SP103720
HP ProOne 440 G3 All-in-One
6.0.8924.1
SP102277
HP ProOne 490 G3 All-in-One
6.0.8924.1
SP102277
HP Slim Desktop 290-a0xxx
6.0.8924.1
SP102350
HP Slim Desktop 290-p0xxx
6.0.8924.1
SP102350
HP VR backpack G2
6.0.8924.1
SP102280
OMEN by HP 880-1xx Desktop PC
6.0.8924.1
SP102205
OMEN by HP 880-5xx Desktop PC
6.0.8924.1
SP102205
OMEN X by HP 900-2xx Desktop PC
6.0.8924.1
SP102205
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit https://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://www.hp.com/go/alerts.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version: 1 – 24 April 2020 Initial release. Version: 2 – 09 October 2020 Updated statements in the Resolution section and SoftPaq information in the affected product tables. Version: 3 – 27 October 2020 Updated version and SoftPaq information for remaining Workstation products.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...