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Document ID: c06559359

Version: 2

HPSBHF03650 rev. 2 - HP System Event Utility Execution of Arbitrary Code

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 07-Feb-2020

Last updated : 24-Mar-2020

Potential Security Impact:
Execution of Arbitrary Code
Source: HP, HP Product Security Response Team (PSRT)
Reported By: John Page (aka Hyp3rlinx) of ApparitionSec

A potential security vulnerability has been identified with certain versions of HP System Event Utility prior to version 1.4.33.
This vulnerability may allow a local attacker to execute arbitrary code via an HP System Event Utility system service.
Reference Number
CVE-2019-18915, PSR-2019-0204
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
All versions of HP System Event Utility prior to version 1.4.33 are potentially impacted.
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com
CVSS 3.0 Base Metrics
Base Vector
Base Score
HP is releasing software updates for notebook platforms that use HP System Event Utility. HP recommends updating HP System Event Utility to the mitigated version or later, as listed below.
Product Name
Updated Version
SoftPaq #
SoftPaq Link
HP System Event Utility
1.4.33 or later
How to identify the version of HP System Event Utility installed.
Method 1
  1. On devices with Windows 10 operating system, right-click the Windows Start button and select Apps and Features.
  2. Navigate to HP System Event Utility. If HP System Event Utility is not in the list of installed applications, your system is not impacted.
  3. Select HP System Event Utility to view the software version information.
  4. If the version is lower than 1.4.33, then update your software to the version 1.4.33 or later.
Method 2
  1. On devices with Windows operating system, in the Windows Search menu, type Control Panel.
  2. Click Control Panel.
  3. In Control Panel, click Programs and then click Uninstall a Program.
  4. On the Programs and Features screen, navigate to HP System Event Utility to view the software version information.
  5. If the version is lower than 1.4.33, then update your software to the version 1.4.33 or later.
HP recommends keeping your system up to date with the latest firmware and software.
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit https://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://www.hp.com/go/alerts.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
HP Printing and Imaging
HP Hardware and Firmware
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version: 1 – 10 February 2020 Initial release. Version: 2 – 24 March 2020 Added the link to the SoftPaq.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.






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