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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Samsung Smart UX Apps - Samsung Printing App Center Discontinuation

Samsung Printing App Center is a portal that distributes Samsung Smart UX Apps running on Samsung Smart UX devices. HP no longer supports Samsung Printing App Center from 1 February 2020. For the best customer experience, HP recommends using the following HP FTP links to download Samsung Smart UX Apps.

Download the apps from HP FTP

To get the latest Smart UX Apps, HP recommends downloading and installing the software from HP’s support FTP.
  1. For downloading Apps that are targeted for Korea Markets. Download
  2. For downloading BCPS Apps. Download
  3. For downloading the whole smart UX Apps. Download
As we move forward with this change in our program, please contact printingapps@hp.com for any questions regarding Smart UX.
Thanks for your understanding and your support of HP as we all continue to re-invent print together.
The JetAdvantage Support Team

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Country/Region: Flag United States

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