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Document ID: c06543432

Version: 1

HPSBPI03646 rev.1 - Certain HP Enterprise MFP products: Elevation of Privilege

Notice: The information in this security bulletin should be acted upon as soon as possible.

Release date : 22-Jan-2020

Last updated : 22-Jan-2020

Potential Security Impact:
Elevation of privilege

A potential security vulnerability has been identified for certain HP multifunction printers (MFP) which may lead to elevation of privilege.
Reference Number
CVE-2020-6912, PSR-2020-0006
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for a list of potentially impacted products.
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com
CVSS 3.0 Base Metrics
Base Vector
Base Score
HP has provided firmware updates for potentially impacted printers for the products listed in the table below. To obtain the updated firmware, go to the HP Software site and search for your printer model.
Product name
Model Number
Firmware Revision
HP LaserJet Enterprise MFP M527 series
F2A76A, F2A77A, F2A78A, F2A81A
FS4: 2410028_055012 (or higher)
HP LaserJet Managed MFP M527 series
F2A79A, F2A80A
FS4: 2410028_055012 (or higher)
HP Color LaserJet Enterprise MFP M577 series
B5L46A, B5L47A, B5L48A, B5L54A
FS4: 2410028_055018 (or higher)
HP Color LaserJet Managed MFP M577 series
B5L49A, B5L50A
FS4: 2410028_055018 (or higher)
HP LaserJet Enterprise MFP M631, M632, M633 series
J8J63A, J8J64A, J8J65A, J8J70A, J8J71A, J8J72A, J8J76A, J8J78A
FS4: 2410028_055025 (or higher)
HP Color LaserJet Enterprise MFP M681, M682 series
J8A10A, J8A11A, J8A12A, J8A13A, J8A17A
FS4: 2410028_055026 (or higher)
HP Color LaserJet Enterprise Flow MFP M776 series
T3U56A, 3WT91A
FS4: 2410028_055041 (or higher)
HP Color LaserJet Enterprise MFP M776 series
FS4: 2410028_055041 (or higher)
HP LaserJet Managed MFPE52545 series
3GY19A, 3GY20A
FS4: 2410028_055012 (or higher)
HP Color LaserJet Managed MFP E57540 series
3GY25A, 3GY26A
FS4: 2410028_055018 (or higher)
HP LaserJet Managed MFP E62555/65/75 series
J8J66A, J8J73A, J8J74A, J8J79A, J8J80A
FS4: 2410028_055025 (or higher)
HP Color LaserJet Managed MFP E67550/60 series
L3U66A, L3U70A
FS4: 2410028_055026 (or higher)
HP LaserJet Managed MFP E72525/30/35 series
X3A59A, X3A60A, X3A62A, X3A63A, X3A65A, X3A66A, X3A67A, X3A70A, Z8Z06A, Z8Z07A, Z8Z08A, Z8Z09A, Z8Z10A, Z8Z11A
FS4: 2410028_055007 (or higher)
HP Color LaserJet Managed MFP E77822/25/30 series
X3A61A, X3A64A, X3A77A, X3A78A, X3A80A, X3A81A, X3A83A, X3A84A, Z8Z00A, Z8Z01A, Z8Z02A, Z8Z03A, Z8Z04A, Z8Z05A
FS4: 2410028_055006 (or higher)
HP LaserJet Managed MFP E82540/50/60 series
5CM59A, 5RC83A, 5CM58A, 5CM60A, 5RC84A, 5CM61A, 5RC85A, 5FM77A, 5FM78A
FS4: 2410028_055005 (or higher)
HP Color LaserJet Managed MFP E87640/50/60 series
5CM63A, 5CM64A, 5CM65A, 5CM66A, 5RC87A, 5FM80A, 5FM81A, 5FM82A
FS4: 2410028_055008 (or higher)
HP PageWide Enterprise Color MFP 780, 785 series
J7Z09A, J7Z10A, J7Z11A, J7Z12A, Z5G75A
FS4: 2410028_055017 (or higher)
HP PageWide Enterprise Color MFP 586 series
G1W39A, G1W40A, G1W41A
FS4: 2410028_055014 (or higher)
HP PageWide Managed Color MFP E58650 series
L3U42A, L3U43A
FS4: 2410028_055014 (or higher)
HP PageWide Managed Color MFP E77650/60 series
J7Z03A, J7Z07A, J7Z08A, J7Z13A, J7Z14A, Z5G76A, Z5G77A, Z5G78A, Z5G79A
FS4: 2410028_055017 (or higher)
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit https://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://www.hp.com/go/alerts.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
HP Printing and Imaging
HP Hardware and Firmware
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 - 22 January 2020 Initial release

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.






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