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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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HP Pavilion - 14-ce3021tx Product Specifications

Hardware

Product number
8MY83PA
Product name
HP Pavilion - 14-ce3021tx
Microprocessor
Intel® Core™ i5-1035G1 (1.0 GHz base frequency, up to 3.6 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Memory, standard
4 GB DDR4-2666 SDRAM (1 x 4 GB)
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Display
14" diagonal FHD IPS BrightView micro-edge WLED-backlit, 250 nits, 45% NTSC (1920 x 1080)
Wireless connectivity
Intel® Wireless-AC 9560 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo; 1 RJ-45
Minimum dimensions (W x D x H)
32.68 x 22.55 x 1.79 cm
Weight
Starting at 1.6 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP Documentation; HP e-Service; HP JumpStart; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings; HP BIOS Recovery
Software included
McAfee LiveSafe™
Pre-installed software
iQiyi; B&O Audio

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Country/Region: Flag United States

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