hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

HP ENVY 15m-ds0000 x360 Convertible PC - Components

The computer features top-rated components. This chapter provides details about the computer components, where they are located, and how they work.

Locating hardware

To find out what hardware is installed on the computer:
  1. Type device manager in the taskbar search box, and then select the Device Manager app.
    A list displays all the devices installed on the computer.
For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

Locating software

To find out what software is installed on the computer:
  1. Right-click the Start button, and then select Apps and Features.

Right side

note:
Refer to the illustration that most closely matches the computer.
Figure : Identifying the right-side components
Right-side components and descriptions
Component
Description
(1)
Camera privacy switch
Turns the camera off and on.
(2)
Vent (select products only)
Enables airflow to cool internal components.
note:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3)
USB Type-C port with HP Sleep and Charge
Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
– and –
Connects a display device that has a USB Type-C connector, providing DisplayPort output.
note:
Cables and/or adapters (purchased separately) may be required.
(4)
USB SuperSpeed port with HP Sleep and Charge
Connects a USB device, provides high-speed data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
(5)
HDMI port
Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

Left side

Figure : Identifying the left-side components
Left-side components and descriptions
Component
Description
(1)
Power connector
Connects an AC adapter.
(2)
AC adapter and battery light
  • White: The AC adapter is connected and the battery is fully charged.
  • Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
  • Amber: The AC adapter is connected and the battery is charging.
  • Off: The battery is not charging.
(3)
USB SuperSpeed port
Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.
(4)
Power button and power light
Power button:
  • When the computer is off, press the button to turn on the computer.
  • When the computer is on, press the button briefly to initiate Sleep.
  • When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only).
  • When the computer is in Hibernation, press the button briefly to exit Hibernation.
  caution:
Pressing and holding down the power button results in the loss of unsaved information.
If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options:
  1. Right-click the Power icon, and then select Power Options.
Power light:
  • Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components.
  • Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
(5)
Vent
Enables airflow to cool internal components.
note:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(6)
Audio-out (headphone)/Audio-in (microphone) combo jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.
  warning:
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
  1. Select the Start button, select HP Help and Support, and then select HP Documentation.
note:
When a device is connected to the jack, the computer speakers are disabled.
(7)
Memory card reader
Reads optional memory cards that enable you to store, manage, share, or access information.
To insert a card:
  1. Hold the card label-side up, with connectors facing the computer.
  2. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
To remove a card:
  1. Press in on the card, and then remove it from the memory card reader.

Display

Figure : Identifying the display components
Display components and descriptions
Component
Description
(1)
Internal microphones (2)
Record sound.
(2)
Camera
Allows you to video chat, record video, and record still images. Some cameras also allow a facial recognition logon to Windows, instead of a password logon.
note:
Camera functions vary depending on the camera hardware and software installed on your product.
(3)
Camera light
On: The camera is in use.
(4)
WLAN antennas*
Send and receive wireless signals to communicate with WLANs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
  1. Select the Start button, select HP Help and Support, and then select HP Documentation.

Keyboard area

TouchPad

Figure : Identifying the TouchPad
Keyboard components and descriptions
Component
Description
(1)
TouchPad zone
Reads your finger gestures to move the pointer or activate items on the screen.
(2)
Left TouchPad button
Functions like the left button on an external mouse.
(3)
Right TouchPad button
Functions like the right button on an external mouse.

Lights

Figure : Identifying the light components
Light components and descriptions
Component
Description
(1)
Caps lock light
On: Caps lock is on, which switches the key input to all capital letters.
(2)
Mute light
On: Computer sound is off.
Off: Computer sound is on.

Speakers and fingerprint reader

Figure : Identifying speakers and fingerprint reader
Speaker and fingerprint reader components and descriptions
Component
Description
(1)
Speakers (2)
Produce sound.
(2)
Fingerprint reader
Allows a fingerprint logon to Windows, instead of a password logon.
  1. To use the fingerprint reader, place your finger on the fingerprint reader until it reads your fingerprint.

Special keys

Figure : Identifying special keys
Special key components and descriptions
Component
Description
(1)
esc key
Displays system information when pressed in combination with the fn key.
(2)
fn key
Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys.
(3)
Windows key
Opens the Start menu.
note:
Pressing the Windows key again will close the Start menu.
(4)
Action keys
Execute frequently used system functions.
(5)
num lock key
Alternates between the navigational and numeric functions on the integrated numeric keypad.
(6)
Integrated numeric keyboard
A separate keypad to the right of the alphabet keyboard. When num lock is pressed, the keypad can be used like an external numeric keypad.
note:
If the keypad function is active when the computer is turned off, that function is reinstated when the computer is turned back on.

Bottom

Figure : Identifying bottom components
Bottom component and description
Component
Description
Vent
Enables airflow to cool internal components.
note:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Labels

The labels affixed to the computer provide information that may be needed when troubleshooting system problems or traveling internationally with the computer. Labels may be in paper form or imprinted on the product.
  • Service label—Provides important information to identify the computer. When contacting support, the serial number, the product number, or the model number may be requested. Locate this information before contacting support.
    The service label will resemble the example shown below:
    Figure : Identifying the service label
    Service label components and descriptions
    Item
    Component
    (1)
    Model number
    (2)
    Serial number
    (3)
    Product identification
    (4)
    Warranty period

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...

hp-hero-support-search

Actions
Loading...