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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Chromebook x360 - 12b-ca0002no Product Specifications

Hardware

Product number
8BH12EA
Product name
HP Chromebook x360 - 12b-ca0002no
Microprocessor
Intel® Celeron® N4000 (1.1 GHz base frequency, up to 2.6 GHz burst frequency, 4 MB cache, 2 cores)
Chipset
Intel® Integrated SoC
Memory, standard
4 GB LPDD4-2400 SDRAM (onboard)
Video graphics
Intel® UHD Graphics 600
Hard drive
64 GB eMMC
Optical drive
Optical drive not included
Display
30.4 cm (12") diagonal HD+ IPS anti-glare micro-edge WLED-backlit touch screen (1366 x 912)
Wireless connectivity
Intel® Wireless-AC 9560 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo
Expansion slots
1 microSD media card reader
External ports
2 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.2); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 headphone/microphone combo
Minimum dimensions (W x D x H)
27.2 x 21.6 x 1.73 cm
Weight
1.35 kg
Power supply type
45 W AC power adapter
Battery type
2-cell, 40.31 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O; Dual speakers

Software

Operating system
Chrome OS™
Software included
ERROR123
Pre-installed software
ERROR123
Software - Productivity & finance
ERROR123

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Country/Region: Flag United States

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