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SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c06458150

Version: 2

HPSBPI03630 rev. 2 - HP Inkjet Printers - Buffer Overflow and Local Disclosure of Information

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 09-Oct-2019

Last updated : 26-Nov-2019

Potential Security Impact:
Buffer Overflow, Disclosure of Information
Source: HP, HP Product Security Response Team (PSRT)
Reported By: XiaoyuHe@VARAS

VULNERABILITY SUMMARY
A maliciously crafted print file might cause certain HP Inkjet printers to assert. Under certain circumstances, the printer produces a core dump to a local device.
Reference Number
CVE-2019-6337, CVE-2019-10627, CVE-2019-16240, PSR-2019-0131
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for a list of potentially impacted products.
note:
All product versions are impacted prior to the firmware versions listed.
BACKGROUND
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com
CVSS 3.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2019-6337
CVSS:3.0/AV:P/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:L
3.5 (Low)
CVE-2019-10627
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
5.3 (Medium)
CVE-2019-16240
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
5.3 (Medium)
RESOLUTION
Update firmware for the affected printers listed in the table below. Use the following steps to download the firmware:
  1. Go to HP Software and Driver Downloads to find your printer software and driver webpage.
  2. Scroll down and click Firmware from the category list.
  3. Click the Download button to download the firmware.
For detailed guidance on how to update your product firmware, go to Updating or Upgrading Printer Firmware and follow the instructions provided. HP recommends that customers outside a managed print environment enable the Update directly from the printer setting by turning on Web Services.
Product Name
Model Number
Firmware Revision
HP OfficeJet Pro 8210 Printer series
D9L63A - D9L64A
T0G70A
J3P65A - J3P68A
001.1937C or later
HP PageWide 352dw Printer
J6U57A - J6U57B
001.1937D or later
HP PageWide 377dw Multifunction Printer
J9V80A
J9V80B
001.1937D or later
HP PageWide Managed P55250dw Printer series
J6U55A - J6U55D
J6U51B
001.1937D or later
HP PageWide Managed P57750dw Multifunction Printer series
HP PageWide Managed P52750dw Multifunction Printer
J9V82A - J9V82D
J9V78B
001.1937D or later
HP PageWide Pro 452dn Printer series
D3Q15A
D3Q15B
D3Q15D
001.1937D or later
HP PageWide Pro 452dw Printer series
D3Q16A - D3Q16D
W2Z52B
001.1937D or later
HP PageWide Pro 477dn Multifunction Printer series
D3Q19A
D3Q19B
D3Q19D
001.1937D or later
HP PageWide Pro 477dw Multifunction Printer series
D3Q20A
D3Q20B
D3Q20C
D3Q20D
W2Z53B
001.1937D or later
HP PageWide Pro 552dw Printer series
2DR21D
D3Q17A - D3Q17D
K9Z74A - K9Z74D
001.1937D or later
HP PageWide Pro 577dw Multifunction Printer series
D3Q21A
D3Q21B
D3Q21C
D3Q21D
001.1937D or later
HP PageWide Pro 577z Multifunction Printer series
K9Z76A
K9Z76B
K9Z76D
001.1937D or later
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit https://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://www.hp.com/go/alerts.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version 1: 27 September 2019 - Initial release; Version 2: 9 October 2019 - Added HP PageWide printers to affected product list.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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