HP Customer Support - Knowledge Base




  • Information
    Learn how to upgrade to Windows 11

    Windows 11 Upgrade Guide

  • Feedback



HP Elite Slice G2 - Setting Up Zoom Rooms

This document is for HP Elite Slice G2 Audio Ready with Zoom Rooms computers with Windows 10.
Use Zoom Rooms to schedule and manage online video conference meetings. You can also share your screen, documents, or photos.
HP Elite Slice G2

Set up and use Zoom Rooms

Set up Zoom Rooms to enable a video conference meeting.
  1. Turn on the computer, and then make sure the computer is connected to the network with an active internet connection.
  2. When prompted, select your region, and then the keyboard layout you want to use.
  3. Select a second keyboard layout if necessary, and then accept the license agreement.
  4. When prompted, connect the wired network cable, and then wait for the system to connect. During the network check, the screen might turn dark and not display any activity. This is normal.
    Waiting for Zoom Rooms to connect to the network
  5. On the Welcome to Zoom Rooms screen, select Sign In or Start a Test Meeting.
    If you need to sign into an Administrator account, press Ctrl + Alt + Del, and then click Sign Out. From the Sign Out window, you can select to sign in as an Administrator. For security purposes, you are prompted to change the Admin password the first time you sign in.
    If you choose to keep the Admin password blank, refer to What do I do when a password expiration message appears, and I can't log into Zoom Rooms? in the FAQ.
    Selecting Sign in on the Welcome to Zoom Rooms window
  6. Type the requested credentials in the appropriate fields to sign in to your Zoom Rooms account, and then tap Sign In.
    Zoom Rooms Sign in window
    You can also select Enter Activation Code at the bottom of the screen, and then type the code in the appropriate fields. Click the question mark for more information about generating and using an activation code.
    Question mark icon on the Enter Activation Code screen
  7. To join a meeting, click Back, and then select Join .
  8. Type the meeting ID, and then click Join.
  9. After the meeting starts, the meeting window displays different options. For more information about Zoom Rooms options, go to Zoom Help Center (in English).
    • Click Settings to change your audio or video settings, access Windows Settings to sign in as an Administrator, or sign out.
    • Click the Information icon to view the meeting ID, phone number, and connectivity information.
    • Click Leave to exit the meeting.
    Meeting room main menu

Reinstalling the Zoom Rooms software

Downloading and reinstalling the Zoom software is not recommended. There are specific changes in the factory image that enable the computer to function properly with Zoom Rooms installed. These changes include:
  • Create accounts such as ‘ZoomRooms’ and ‘ZoomRoomsAdmin.’
  • Install Zoom Rooms, and then run automatically under your ‘ZoomRooms’ account.
  • Set auto sign in to your ‘ZoomRooms’ account and set up Kiosk mode settings.
To reinstall the Zoom Rooms software, choose a recovery option:
  • Reset your PC: Go to Resetting Your Computer (Windows 10). Make sure you select Remove Everything.
    All of your personal files, apps, and settings are removed. The preinstalled Zoom Rooms software reinstalls after the computer is reset.
  • Order USB recovery media from HP: Go to Contact HP for more information.
If you need to use a clean image, go to Getting Started with Zoom Rooms (in English) for more information.
If the image is unreadable or corrupted, you must download a driver to restore light ring and video ingest functionality. Go to HP Driverpack Matrix x64 to download the correct driver for your computer.

Frequently asked questions

Review the following frequently asked questions (FAQs) to find answers to common questions for setting up Zoom Rooms.






Country/Region: Flag United States