HP Elite Slice G2 - Setting Up Zoom Rooms

This document is for HP Elite Slice G2 Audio Ready with Zoom Rooms computers with Windows 10.

Use Zoom Rooms to schedule and manage online video conference meetings. You can also share your screen, documents, or photos.

Set up and use Zoom Rooms

Set up Zoom Rooms to enable a video conference meeting.

Turn on the computer, and then make sure the computer is connected to the network with an active internet connection.
When prompted, select your region, and then the keyboard layout you want to use.
Select a second keyboard layout if necessary, and then accept the license agreement.
When prompted, connect the wired network cable, and then wait for the system to connect. During the network check, the screen might turn dark and not display any activity. This is normal.
On the Welcome to Zoom Rooms screen, select Sign In or Start a Test Meeting.

note:
If you need to sign into an Administrator account, press Ctrl + Alt + Del, and then click Sign Out. From the Sign Out window, you can select to sign in as an Administrator. For security purposes, you are prompted to change the Admin password the first time you sign in.

note:
If you choose to keep the Admin password blank, refer to What do I do when a password expiration message appears, and I can't log into Zoom Rooms? in the FAQ.
Type the requested credentials in the appropriate fields to sign in to your Zoom Rooms account, and then tap Sign In.

You can also select Enter Activation Code at the bottom of the screen, and then type the code in the appropriate fields. Click the question mark for more information about generating and using an activation code.
To join a meeting, click Back, and then select Join .
Type the meeting ID, and then click Join.
After the meeting starts, the meeting window displays different options. For more information about Zoom Rooms options, go to Zoom Help Center (in English).
- Click Settings to change your audio or video settings, access Windows Settings to sign in as an Administrator, or sign out.
- Click the Information icon to view the meeting ID, phone number, and connectivity information.
- Click Leave to exit the meeting.

Reinstalling the Zoom Rooms software

Downloading and reinstalling the Zoom software is not recommended. There are specific changes in the factory image that enable the computer to function properly with Zoom Rooms installed. These changes include:

Create accounts such as ‘ZoomRooms’ and ‘ZoomRoomsAdmin.’
Install Zoom Rooms, and then run automatically under your ‘ZoomRooms’ account.
Set auto sign in to your ‘ZoomRooms’ account and set up Kiosk mode settings.

To reinstall the Zoom Rooms software, choose a recovery option:

Reset your PC: Go to Resetting Your Computer (Windows 10). Make sure you select Remove Everything.

caution:
All of your personal files, apps, and settings are removed. The preinstalled Zoom Rooms software reinstalls after the computer is reset.
Order USB recovery media from HP: Go to Contact HP for more information.

If you need to use a clean image, go to Getting Started with Zoom Rooms (in English) for more information.

If the image is unreadable or corrupted, you must download a driver to restore light ring and video ingest functionality. Go to HP Driverpack Matrix x64 to download the correct driver for your computer.

Frequently asked questions

Review the following frequently asked questions (FAQs) to find answers to common questions for setting up Zoom Rooms.

What do I do when 'Preferred microphone is not working. Please reconnect or restart microphone.' displays?

If the message Preferred microphone is not working. Please reconnect or restart microphone displays on the Zoom Rooms display, the camera is not connected to the system. When the camera is not connected, the system defaults to video ingest.

To resolve the issue, connect the USB camera to the Zoom Rooms system, and then open Zoom Settings to change the settings to use your camera instead of video ingest.

Why can't I receive Zoom chat messages?

If the Zoom chat destination is set to Zoom Rooms only, Zoom Rooms does not receive chat messages. To resolve the issue, change the destination to Everyone (default setting).

What do I do when a password expiration message appears, and I can't log into Zoom Rooms?

Your Zoom Rooms password expires every 30 days for security purposes. If you prefer not to have a password for your Zoom Rooms, follow these steps to change your registry:

caution:
Changing your registry can lead to data loss or corruption. For more information, see HP PCs - Backing Up, Editing, and Restoring the Windows Registry (Windows 10, 8) .

Click Start, and then click Run.
Type Regedt32.exe, and then press Enter.
Locate the following subkey in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Double-click the DefaultUserName entry, type your user name, and then click OK.
Double-click the DefaultPassword entry, type your password, and then click OK.

If the DefaultPassword value does not exist, it must be added. To add the value, follow these steps:
1. On the Edit menu, click New, and then click String Value.
2. Type DefaultPassword, and then press Enter.
3. Double-click DefaultPassword.
In the Edit String dialog, type your password and then click OK.

note:
If no DefaultPassword string is specified, Windows automatically changes the value of the AutoAdminLogon key from 1 (true) to 0 (false), disabling the AutoAdminLogon feature.
On the Edit menu, click New, and then click String Value.
Type AutoAdminLogon, and then press Enter.
Double-click AutoAdminLogon.
In the Edit String dialog box, type 1 and then click OK.

note:
If you have joined the computer to a domain, you should add the DefaultDomain value, and the data for the value should be set as the fully qualified domain name (FQDN) of the domain.
Exit Registry Editor.
Click Start, click Shutdown, and then type a reason in the Comment text box.
Click OK to turn off your computer.
Restart your computer. You can now log on automatically.