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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06179452

Version: 4

HP Business Notebooks, Mobile Workstations, and Mobile Thin Clients - New Battery Health Management Feature Can Prolong Battery Life

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 02-Nov-2018

Last updated : 19-Aug-2019

DESCRIPTION
HP has incorporated new battery management features into the BIOS for select business notebooks and mobile workstations. The Battery Health Manager feature provides a number of options designed to improve battery longevity and performance for various usage scenarios. The options are:
  • Maximize my battery duration
  • Let HP manage my battery charging
  • Maximize my battery health
note:
The Battery Health Manager feature has been introduced beginning with computers listed in the SCOPE, and it will be available on subsequent generations of those computers and on future business notebook, mobile thin client, and mobile workstation models.
You may choose any of the 3 settings you prefer. This does not impact the battery warranty in any way.

SCOPE
Information in this document applies to the following:
Computers:
The Battery Health Manager feature is currently available on these computers as long as the BIOS has been updated to at least the version shown:
Platform
BIOS Version
SoftPaq Executable
ZHAN 66 Pro G1 Notebook PC
01.06.00
ZHAN 66 Pro G1 Notebook PC
01.06.00
Zbook x2 G4 Detachable
1.25
ZBook Studio G5 Mobile Workstation
01.01.03
ZBook Studio G4 Notebook PC
1.26
ZBook 17 G5 Mobile Workstation
01.01.03
ZBook 17 G4 Notebook PC
1.25
ZBook 15u G5 Mobile Workstation
01.01.04
ZBook 15u G4 Notebook PC
1.25
ZBook 15 G5 Mobile Workstation
01.01.03
ZBook 15 G4 Notebook PC
1.25
ZBook 14u G5 Mobile Workstation
01.01.04
ZBook 17 G3 Mobile Workstation
01.40
ZBook 15 G3 Mobile Workstation
01.40
ProBook x360 440 G1 Notebook PC
01.01.02
ProBook x360 11 G2 Notebook PC
1.25
ProBook 655 G3 Notebook PC
1.26
ProBook 650 G4 Notebook PC
01.02.03
ProBook 650 G4 Notebook PC
01.01.04
ProBook 650 G3 Notebook PC
1.25
ProBook 650 G3 Notebook PC
1.25
ProBook 645 G4 Notebook PC
01.03.01
ProBook 645 G3 Notebook PC
1.26
ProBook 640 G4 Notebook PC
01.02.03
ProBook 640 G3 Notebook PC
1.25
ProBook 470 G5 Notebook PC
01.06.00
ProBook 470 G4 Notebook PC
1.25
ProBook 470 G4 Notebook PC
1.25
ProBook 455 G5 Notebook PC
01.06.00
ProBook 455 G4 Notebook PC
1.25
ProBook 450 G5 Notebook PC
01.06.00
ProBook 450 G4 Notebook PC
1.25
ProBook 440 G6 Notebook PC
01.06.00
ProBook 440 G4 Notebook PC
1.25
ProBook 430 G5 Notebook PC
01.06.00
ProBook 430 G4 Notebook PC
1.25
ProBook 655 G2 Notebook PC
01.39
ProBook 650 G2 Notebook PC
01.39
ProBook 645 G2 Notebook PC
01.39
ProBook 640 G2 Notebook PC
01.39
ProBook 470 G3 Notebook PC
01.39
ProBook 455G3 Notebook PC
01.39
ProBook 450 G3 Notebook PC
01.39
ProBook 440 G3 Notebook PC
01.39
ProBook 430 G3 Notebook PC
01.39
ProBook 11 G1 Notebook PC
01.29
ProBook 11 G2 Notebook PC
01.39
Pro x2 612 G2 Notebook PC
1.25
mt44 Mobile Thin Client
01.03.01
mt43 Mobile Thin Client
1.26
mt42 Thin Client
01.39
mt21 Mobile Thin Client
01.06.00
mt20 Mobile Thin Client
1.25
EliteBook x360 1040 G5 Notebook PC
01.01.02
EliteBook x360 1030 G3 Notebook PC
01.01.01
EliteBook x360 1030 G2 Notebook PC
1.25
EliteBook x360 1020 G2 Notebook PC
1.25
EliteBook Folio G1 Notebook PC
01.39
EliteBook 850 G5 Notebook PC
01.01.04
EliteBook 848 G4 Notebook PC
1.25
EliteBook 846r G4 Notebook PC
01.02.03
EliteBook 846 G5 Notebook PC
01.01.04
EliteBook 840r G4 Notebook PC
01.02.03
EliteBook 840 G5 Notebook PC
01.01.04
EliteBook 840 G5 Healthcare Edition Notebook PC
01.01.04
EliteBook 840 G4 Notebook PC
1.25
EliteBook 836 G5 Notebook PC
01.01.04
EliteBook 830 G5 Notebook PC
01.01.04
EliteBook 820 G4 Notebook PC
1.25
EliteBook 755 G4 Notebook PC
1.26
EliteBook 745 G5 Notebook PC
01.03.01
EliteBook 745 G4 Notebook PC
1.26
EliteBook 735 G5 Notebook PC
01.03.01
EliteBook 725 G4 Notebook PC
1.26
Elitebook 1050 G1 Notebook PC
01.01.03
EliteBook 1040 G4 Notebook PC
1.25
EliteBook 1040 G4 Notebook PC
1.25
EliteBook 1030 G1 Notebook PC
01.39
EliteBook 850 G3 Notebook PC
01.39
EliteBook 848 G3 Notebook PC
01.39
EliteBook 840 G3 Notebook PC
01.39
EliteBook 828 G3 Notebook PC
01.39
EliteBook 820 G3 Notebook PC
01.39
EliteBook 745 G3 Notebook PC
01.39
EliteBook 725 G3 Notebook PC
01.39
EliteBook 1040 G3 Notebook PC
01.39
Elite x2 1013 G3 Tablet Notebook PC
01.01.01
Elite x2 1012 G2 Tablet Notebook PC
1.25
Elite x2 1012 G1 Notebook PC
01.39
RESOLUTION
If the Battery Health Manager option is not present in BIOS settings, update the computer BIOS to the latest version available from HTTPS://support.hp.com.
Accessing Battery Health Manager settings
  1. Start or restart the computer.
  2. Press F10 to enter HP computer setup (F10 setup).
  3. Select Advanced > Power Management Options.
    Power management options in the Advanced tab
    If you do not see the Battery Health Manager option, update to the latest BIOS version available from HTTPS://support.hp.com
  4. After selecting an option (see below for explanation of the 3 options), Save and exit F10 setup.
Explanation of the Battery Health Manager options:
There are three options available by selecting from a list. The options are:
  1. Maximize my battery health setting:
    This setting maximizes battery health by lowering the maximum battery charge level to 80%.
    Select this option if the computer stays plugged in to the power adapter most of the time.
    When this setting is selected, the battery charges until the charge level reaches 80%, then it stops charging until the charge level falls to 75%. While in this range (between 75% and 80%), the battery notification window shows that the battery is not charging.
  2. Let HP manage my battery charging setting:
    Charging behavior will automatically adjust to balance between maximizing battery health and maximizing battery duration.
    When the computer is operating under heavy load or being used in hot environments, charging may behave like the Maximize my battery health setting. Under cooler conditions, it will behave like the Maximize my battery duration setting.
  3. Maximize my battery duration setting:
    The battery charges to 100%, then stops charging. Charging resumes when the charge level falls to 95%.
    Select this mode if you need to have the battery fully charged when taking the computer off the charger.
    note:
    Using this mode may shorten the battery lifespan.

Hardware platforms affected : HP Elite x2 1012 G1, HP Elite x2 1012 G2 Tablet, HP Elite x2 1013 G3, HP Elite x2 1013 G3 Base Model Tablet, HP Elite x2 1013 G3 Tablet, HP Elite x2 1013 G3 Tablet with Keyboard, HP EliteBook 1030 G1 Notebook PC, HP EliteBook 1040 G3 Notebook PC, HP EliteBook 1040 G4 Notebook PC, HP EliteBook 1050 G1 Notebook PC, HP EliteBook 725 G3 Notebook PC, HP EliteBook 725 G4 Notebook PC, HP EliteBook 735 G5 Base Model Notebook PC, HP EliteBook 735 G5 Notebook PC, HP EliteBook 735 G5 Notebook PC, HP EliteBook 745 G3 Notebook PC, HP EliteBook 745 G4 Notebook PC, HP EliteBook 745 G5 Base Model Notebook PC, HP EliteBook 745 G5 Notebook PC, HP EliteBook 745 G5 Notebook PC, HP EliteBook 755 G4 Notebook PC, HP EliteBook 755 G5 Base Model Notebook PC, HP EliteBook 755 G5 Notebook PC, HP EliteBook 755 G5 Notebook PC, HP EliteBook 820 G3 Notebook PC, HP EliteBook 820 G4 Notebook PC, HP EliteBook 828 G3 Notebook PC, HP EliteBook 830 G5 Base Model Notebook PC, HP EliteBook 830 G5 Base Model Notebook PC Bundle, HP EliteBook 830 G5 Notebook PC, HP EliteBook 830 G5 Notebook PC, HP EliteBook 836 G5 Base Model Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 840 G4 Notebook PC, HP EliteBook 840 G5 Base Model Notebook PC, HP EliteBook 840 G5 Healthcare Edition Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC Bundle, HP EliteBook 840r G4 Base Model Notebook PC, HP EliteBook 840r G4 Notebook PC, HP EliteBook 840r G4 Notebook PC, HP EliteBook 846 G5 Base Model Notebook PC, HP EliteBook 846 G5 Notebook PC, HP EliteBook 846 G5 Notebook PC, HP EliteBook 846r G4 Base Model Notebook PC, HP EliteBook 846r G4 Notebook PC, HP EliteBook 846r G4 Notebook PC, HP EliteBook 848 G3 Notebook PC, HP EliteBook 848 G4 Notebook PC, HP EliteBook 850 G3 Notebook PC, HP EliteBook 850 G5 Base Model Notebook PC, HP EliteBook 850 G5 Notebook PC, HP EliteBook 850 G5 Notebook PC, HP EliteBook 850 G5 Notebook PC Bundle, HP EliteBook Folio G1 Notebook PC, HP EliteBook x360 1020 G2 Notebook PC, HP EliteBook x360 1030 G2, HP EliteBook x360 1030 G3 Base Model Notebook PC, HP EliteBook x360 1030 G3 Notebook PC, HP EliteBook x360 1030 G3 Notebook PC, HP EliteBook x360 1040 G5 Base Model Notebook PC, HP EliteBook x360 1040 G5 Notebook PC, HP EliteBook x360 1040 G5 Notebook PC, HP Pro x2 612 G2, HP ProBook 11 EE G2, HP ProBook 430 G3 Notebook PC, HP ProBook 430 G4 Notebook PC, HP ProBook 430 G5 Notebook PC, HP ProBook 440 G3 Notebook PC, HP ProBook 440 G4 Notebook PC, HP ProBook 440 G5 Notebook PC, HP ProBook 450 G3 Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 450 G5 Notebook PC, HP ProBook 455 G3 Notebook PC, HP ProBook 455 G3 Notebook PC, HP ProBook 455 G4 Notebook PC, HP ProBook 455 G5 Notebook PC, HP ProBook 470 G3 Notebook PC, HP ProBook 470 G4 Notebook PC, HP ProBook 470 G5 Notebook PC, HP ProBook 640 G2 Notebook PC, HP ProBook 640 G3 Notebook PC, HP ProBook 640 G4 Base Model Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G4 Notebook PC Bundle, HP ProBook 645 G2 Notebook PC, HP ProBook 645 G3 Notebook PC, HP ProBook 645 G4 Base Model Notebook PC, HP ProBook 645 G4 Notebook PC, HP ProBook 645 G4 Notebook PC, HP ProBook 650 G2 Notebook PC, HP ProBook 650 G3 Notebook PC, HP ProBook 650 G4 Base Model Notebook PC, HP ProBook 650 G4 Notebook PC, HP ProBook 650 G4 Notebook PC, HP ProBook 650 G4 Notebook PC Bundle, HP ProBook 655 G2 Notebook PC, HP ProBook 655 G3 Notebook PC, HP ProBook x360 11 G1 EE Notebook PC, HP ProBook x360 11 G2 EE Notebook PC, HP ProBook x360 440 G1 Notebook PC, HP ZBook 14u G5 Base Model Mobile Workstation, HP ZBook 14u G5 Mobile Workstation, HP ZBook 14u G5 Mobile Workstation, HP ZBook 14u G5 Mobile Workstation Bundle, HP ZBook 15 G3 Mobile Workstation, HP ZBook 15 G4 Mobile Workstation, HP ZBook 15 G5 Base Model Mobile Workstation, HP ZBook 15 G5 Mobile Workstation, HP ZBook 15 G5 Mobile Workstation, HP ZBook 15u G4 Mobile Workstation, HP ZBook 15u G5 Base Model Mobile Workstation, HP ZBook 15u G5 Mobile Workstation, HP ZBook 15u G5 Mobile Workstation, HP ZBook 17 G3 Mobile Workstation, HP ZBook 17 G4 Mobile Workstation, HP ZBook 17 G5 Base Model Mobile Workstation, HP ZBook 17 G5 Mobile Workstation, HP ZBook 17 G5 Mobile Workstation, HP ZBook Studio G3 Mobile Workstation, HP ZBook Studio G4 Mobile Workstation, HP ZBook Studio G5 Base Model Mobile Workstation, HP ZBook Studio G5 Mobile Workstation, HP ZBook Studio G5 Mobile Workstation, HP ZBook Studio x360 G5 Base Model Convertible Workstation, HP ZBook Studio x360 G5 Convertible Workstation, HP ZBook Studio x360 G5 Convertible Workstation, HP ZBook x2 G4 Detachable Workstation, HP ZHAN 66 Pro G1 Notebook PC, HP mt20 Mobile Thin Client, HP mt21 Mobile Thin Client, HP mt42 Mobile Thin Client, HP mt43 Mobile Thin Client, HP mt44 Mobile Thin Client, HP mt44 Mobile Thin Client

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06179452

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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