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SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c06169434

Version: 2

HPSBPI03596 rev. 2 - HP LaserJet Enterprise, HP PageWide Enterprise, HP LaserJet Managed, and HP OfficeJet Enterprise Printers, Execution of Arbitrary Code

Notice: The information in this security bulletin should be acted upon as soon as possible.

Release date : 15-Oct-2018

Last updated : 15-Oct-2018

Potential Security Impact:

Execution of arbitrary code.

Source: HP, HP Product Security Response Team (PSRT)

VULNERABILITY SUMMARY

Solution application signature checking may allow potential execution of arbitrary code.

Reference Number

CVE-2018-5923, PSR-2018-0047

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

Please refer to the RESOLUTION below for the list of potentially impacted HP products.

BACKGROUND

For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com.

CVSS 3.0 Base Metrics

CVE-2018-5923

AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

8.1 High

RESOLUTION

HP has provided firmware updates for impacted printers as indicated in the table below. To obtain the updated firmware, go to www.hp.com and follow these steps:

Select Support from the top of the page, and then select Software & drivers.
Click Printer, and then type the appropriate product name or model number from the table below into the search field.
Click Submit.
Scroll down and click Firmware from the category list.
Click Download for the appropriate firmware.

note:
Some FutureSmart printers have two available firmware platforms: FutureSmart 3 (FS3) and FutureSmart 4 (FS4). Select the appropriate firmware version for the required FutureSmart platform.

Temporary Mitigation Settings:

The vulnerability can be prevented in the short term by either of the following actions:

Set an Embedded Web Server (EWS) administrator password

Browse to the printer EWS, select the Security tab, and then set the password in the Local Administrator Password section.
Disable the "Allow firmware upgrades sent as print jobs (Port 9100)" setting

Browse to the printer EWS, select the Security tab, and then disable the setting in the Firmware Upgrade Security section.

These recommendations are documented in HP Printing Security Best Practices for HP LaserJet Enterprise Printers.

See page 35 for EWS administrator password configuration.

See page 37 for Allow firmware upgrades sent as print jobs configuration.

Firmware update table

Product name	Product number	Firmware revision
HP Color LaserJet CM4540 MFP	CC419A, CC420A, CC421A	FS3: 2308974_579754 (or higher)
HP Color LaserJet CP5525	CE707A, CE708A, CE709A	FS3: 2308974_579753 (or higher)
HP Color LaserJet Enterprise Flow MFP M681f, z	J8A12A, J8A13A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Enterprise Flow MFP M682z	J8A17A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Enterprise M552	B5L23A	FS3: 2308974_579763 (or higher)
HP Color LaserJet Enterprise M553	B5L24A, B5L25A, B5L26A	FS3: 2308974_579763 (or higher)
HP Color LaserJet Enterprise M651	CZ255A, CZ256A, CZ257A, CZ258A	FS3: 2308974_579770 (or higher) FS4: 2406048_029632 (or higher)
HP Color LaserJet Enterprise M652n, dn	J7Z98A, J7Z99A	FS4: 2406087_000016 (or higher)
HP Color LaserJet Enterprise M653dn, dh, x	J8A04A, J8A05A, J8A06A	FS4: 2406087_000016 (or higher)
HP Color LaserJet Enterprise M750	D3L08A, D3L09A, D3L10A	FS3: 2308974_579776 (or higher)
HP Color LaserJet Enterprise MFP M577	B5L46A, B5L47A, B5L48A, B5L49A, B5L50A, B5L54A	FS3: 2308974_579760 (or higher) FS4: 2406048_029627 (or higher)
HP Color LaserJet Enterprise MFP M681dh, f	J8A10A, J8A11A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Enterprise MFP M682dh	J8A16A	FS4: 2406087_000017 (or higher)
HP Color LaserJet M680	CZ250A, CA251A, CZ248A, CZ249A	FS3: 2308974_579771 (or higher) FS4: 2406048_029633 (or higher)
HP Color LaserJet Managed E55040dw	3GX98A	FS4: 2406048_029643 (or higher)
HP Color LaserJet Managed E65050dn	L3U55A	FS4: 2406087_000016 (or higher)
HP Color LaserJet Managed E65060dn, x	L3U56A, L3U57A	FS4: 2405130_000068 (or higher)
HP Color LaserJet Managed Flow MFP E57540c	3GY26A	FS4: 2406048_029627 (or higher)
HP Color LaserJet Managed Flow MFP E67550f	L3U67A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Managed Flow MFP E67560z	L3U70A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Managed Flow MFP E77822/25/30z	X3A77A, X3A80A, X3A83A	FS4: 2406048_029616 (or higher)
HP Color LaserJet Managed flow MFP E87640/50/60z	X3A86A, X3A89A, X3A92A	FS4: 2406048_029615 (or higher)
HP Color LaserJet Managed Flow MFP E87640z	X3A86A, X3A89A, X3A92A	FS4: 2406048_029615 (or higher)
HP Color LaserJet Managed MFP E57540dn	3GY25A	FS4: 2406048_029627 (or higher)
HP Color LaserJet Managed MFP E67550dh	L3U66A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Managed MFP E67560dh	L3U69A	FS4: 2406087_000017 (or higher)
HP Color LaserJet Managed MFP E77822/25/30dn	X3A78A, X3A81A, X3A84A	FS4: 2406048_029616 (or higher)
HP Color LaserJet Managed MFP E87640/50/60dn	X3A87A, X3A90A, X3A93A	FS4: 2406048_029615 (or higher)
HP Color LaserJet Managed MFP E87640dn	X3A87A, X3A90A, X3A93A	FS4: 2406048_029615 (or higher)
HP Digital Sender Flow 8500 fn2 Document Capture Workstation	L2762A	FS3: 2308937_578483 (or higher) FS4: 2406048_029623 (or higher)
HP LaserJet Enterprise 500 color MFP M575dn	CD644A, CD645A	FS3: 2308974_579774 (or higher) FS4: 2406048_029634 (or higher)
HP LaserJet Enterprise 500 MFP M525f	CF116A, CF117A, L3U59A, L3U60A	FS3: 2308974_579765 (or higher) FS4: 2406048_029635 (or higher)
HP LaserJet Enterprise 600 M601	CE989A, CE990A	FS3: 2308974_579777 (or higher)
HP LaserJet Enterprise 600 M602	CE991A, CE992A, CE993A	FS3: 2308974_579777 (or higher)
HP LaserJet Enterprise 600 M603xh	CE994A, CE995A, CE996A	FS3: 2308974_579777 (or higher)
HP LaserJet Enterprise 700 color MFP M775 series	CC522A, CC523A, CC524A	FS3: 2308974_579779 (or higher)
HP LaserJet Enterprise 700 M712xh	CF235A, CF236A, CF238A	FS3: 2308974_579775 (or higher)
HP LaserJet Enterprise 800 color M855	A2W77A, A2W78A, A2W79A, D7P73A	FS3: 2308974_579768 (or higher) FS4: 2406048_029621 (or higher)
HP LaserJet Enterprise 800 color MFP M880	A2W76A, A2W75A, D7P70A, D7P71A, D7P68A, L3U51A, L3U52A, L3U65A	FS3: 2308974_579767 (or higher) FS4: 2406048_029641 (or higher)
HP LaserJet Enterprise Color 500 M551 Series	CF081A, CF082A, CF083A	FS3: 2308974_579778 (or higher)
HP LaserJet Enterprise color Flow MFP M575c	CD646A	FS3: 2308974_579774 (or higher) FS4: 2406048_029634 (or higher)
HP LaserJet Enterprise Flow M830z MFP	CF367A	FS3: 2308974_579769 (or higher) FS4: 2406048_029645 (or higher)
HP LaserJet Enterprise Flow MFP M525c	CF118A	FS3: 2308974_579765 (or higher) FS4: 2406048_029635 (or higher)
HP LaserJet Enterprise Flow MFP M630z	B3G85A	FS3: 2308974_579755 (or higher) FS4: 2406048_029631 (or higher)
HP LaserJet Enterprise Flow MFP M631h	J8J64A	FS4: 2406048_029629 (or higher)
HP LaserJet Enterprise Flow MFP M632z	J8J72A	FS4: 2406048_029629 (or higher)
HP LaserJet Enterprise Flow MFP M633z	J8J78A	FS4: 2406048_029629 (or higher)
HP LaserJet Enterprise M4555 MFP	CE503A, CE504A, CE738A	FS3: 2308974_579757 (or higher)
HP LaserJet Enterprise M506	F2A68A, F2A69A, F2A70A, F2A71A,	FS3: 2308974_579764 (or higher)
HP LaserJet Enterprise M604	E6B67A, E6B68A	FS3: 2308974_579762 (or higher)
HP LaserJet Enterprise M605	E6B69A, E6B70A. E6B71A	FS3: 2308974_579762 (or higher)
HP LaserJet Enterprise M606	E6B72A, E6B73A	FS3: 2308974_579762 (or higher)
HP LaserJet Enterprise M607n, dn	K0Q14A, K0Q15A	FS4: 2406048_029638 (or higher)
HP LaserJet Enterprise M608n, dn, dh, x	K0Q17A, K0Q18A, M0P32A, K0Q19A	FS4: 2406048_029638 (or higher)
HP LaserJet Enterprise M609dh, dn, x	K0Q20A, K0Q21A, K0Q22A	FS4: 2406048_029638 (or higher)
HP LaserJet Enterprise M806	CZ244A, CZ245A	FS3: 2308974_579772 (or higher) FS4: 2406048_029646 (or higher)
HP LaserJet Enterprise MFP M527	F2A76A, F2A77A, F2A81A	FS3: 2308974_579761 (or higher) FS4: 2406048_029628 (or higher)
HP LaserJet Enterprise MFP M630	J7X28A, B3G84A, B3G86A	FS3: 2308974_579755 (or higher) FS4: 2406048_029631 (or higher)
HP LaserJet Enterprise MFP M631dn, z	J8J63A, J8J65A	FS4: 2406048_029629 (or higher)
HP LaserJet Enterprise MFP M632h, fht	J8J70A, J8J71A	FS4: 2406048_029629 (or higher)
HP LaserJet Enterprise MFP M633fh	J8J76A	FS4: 2406048_029629 (or higher)
HP LaserJet Enterprise MFP M725	CF066A, CF067A, CF068A, CF069A	FS3: 2308974_579773 (or higher) FS4: 2406048_029644 (or higher)
HP LaserJet Managed E50045dw	3GN19A	FS4: 2406048_029640 (or higher)
HP LaserJet Managed E60055dn	M0P33A	FS4: 2406048_029638 (or higher)
HP LaserJet Managed E60065dn, x	M0P35A, M0P36A	FS4: 2406048_029638 (or higher)
HP LaserJet Managed E60075dn, x	M0P39A, M0P40A	FS4: 2406048_029638 (or higher)
HP LaserJet Managed Flow MFP E52545c	3GY20A	FS4: 2406048_029628 (or higher)
HP LaserJet Managed Flow MFP E62555dn	J8J67A	FS4: 2406048_029629 (or higher)
HP LaserJet Managed Flow MFP E62565h, z	J8J74A, J8J79A	FS4: 2406048_029629 (or higher)
HP LaserJet Managed Flow MFP E62575z	J8J80A	FS4: 2406048_029629 (or higher)
HP LaserJet Managed Flow MFP E72525/30/35z	X3A59A, X3A62A, X3A65A	FS4: 2406048_029614 (or higher)
HP LaserJet Managed Flow MFP E82540/50/60z	X3A68A, X3A71A, X3A74A	FS4: 2406048_029617 (or higher)
HP LaserJet Managed MFP E52545dn	3GY19A	FS4: 2406048_029628 (or higher)
HP LaserJet Managed MFP E62555dn	J8J66A	FS4: 2406048_029629 (or higher)
HP LaserJet Managed MFP E62565hs	J8J73A	FS4: 2406048_029629 (or higher)
HP LaserJet Managed MFP E72525/30/35dn	X3A60A, X3A63A, X3A66A	FS4: 2406048_029614 (or higher)
HP LaserJet Managed MFP E82540/50/60dn	X3A69A, X3A72A, X3A75A	FS4: 2406048_029617 (or higher)
HP OfficeJet Enterprise Color Flow MFP X585	B5L06A, B5L06V,B5L07A	FS3: 2308974_579759 (or higher) FS4: 2406048_029636 (or higher)
HP OfficeJet Enterprise Color MFP X585	B5L04A, B5L04V, B5L05A, B5L05V, L3U40A, L3U41A	FS3: 2308974_579759 (or higher) FS4: 2406048_029636 (or higher)
HP OfficeJet Enterprise Color X555dn, xh	C2S11A, C2S11V, C2S12A, C2S12V, L1H45A	FS3: 2308974_579758 (or higher) FS4: 2406048_029642 (or higher)
HP PageWide Enterprise Color 765dn	J7Z04A	FS4: 2406048_029619 (or higher)
HP PageWide Enterprise Color MFP 586dn, f	G1W39A, G1W39V, G1W40A, G1W40V	FS3: 2308974_579780 (or higher) FS4: 2406048_029624 (or higher)
HP PageWide Enterprise Color MPF 780f, dn	J7Z09A, J7Z10A	FS4: 2406048_029621 (or higher)
HP PageWide Enterprise Color MPF 785f, zs	J7Z11A, J7Z12A	FS4: 2406048_029621 (or higher)
HP PageWide Enterprise Color X556dn, xh	G1W46A, G1W46V, G1W47A, G1W47V, L3U44A	FS3: 2308974_579766 (or higher) FS4: 2406048_029637 (or higher)
HP PageWide Managed Color E55650dn	L3U44A	FS3: 2308974_579766 (or higher) FS4: 2406048_029637 (or higher)
HP PageWide Managed Color E75160dn	J7Z06A	FS4: 2406048_029619 (or higher)
HP PageWide Enterprise Color Flow MFP 586z	G1W41A, G1W41V	FS3: 2308974_579780 (or higher) FS4: 2406048_029624 (or higher)
HP PageWide Managed Color Flow MFP E58650z	L3U43A	FS3: 2308974_579780 (or higher) FS4: 2406048_029624 (or higher)
HP PageWide Managed Color Flow MFP E77650z, zs	J7Z08A, J7Z14A	FS4: 2406048_029621 (or higher)
HP PageWide Managed Color Flow MFP E77660dn, z, zs, zts	Z5G77A, J7Z03A, J7Z07A, J7Z05A	FS4: 2406048_029621 (or higher)
HP PageWide Managed Color MFP E58650dn	L3U42A	FS3: 2308974_579780 (or higher) FS4: 2406048_029624 (or higher)
HP PageWide Managed Color MFP E77650dn, dns	J7Z13A, Z5G79A	FS4: 2406048_029621 (or higher)
HP Scanjet Enterprise 8500 Document Capture Workstation	L2717A	FS3: 2308974_579756 (or higher)
HP ScanJet Enterprise Flow N9120 Document Flatbed Scanner	L2683A	FS4: 2406048_029625 (or higher)

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, visit https://www.hp.com/go/contacthp to learn about your HP support options.

Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://www.hp.com/go/alerts.

Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

PI	HP Printing and Imaging
HF	HP Hardware and Firmware
GN	HP General Software

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

To get the security-alert PGP key, please send an e-mail message as follows:

To: hp-security-alert@hp.com

Subject: get key

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."

REVISION HISTORY : Version 1 - 15 October 2018: Initial release; Version 2 - 19 October 2018: Updated product firmware table.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.