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HP Customer Support - Knowledge Base

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  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information

    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP PCs - Wireless Keyboard and Mouse Troubleshooting

This document is for HP PCs using a wireless keyboard and/or mouse with a USB receiver.
Use these advanced steps and methods when a wireless input device is unresponsive or does not work as expected.

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Country/Region: Flag United States

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