Advisory: OMEN by HP, OMEN X by HP Desktop PCs - HP Recovery Manager May Not Work After BIOS Update

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 09-Aug-2018

Last updated : 09-Aug-2018

DESCRIPTION

There is a possibility HP Recovery Manager may not work properly after an image recovery is performed then the BIOS is updated. This occurs due to a BIOS conflict with the HP Software and Services, and the OMEN Software and Services drivers.

Figure 1. HP Software and Services, and OMEN Software and Services drivers.

SCOPE

The information in this document applies to the following:

Computers:

Models Affected	Affected BIOS version (or later)
OMEN by HP - 15-ce100 CTO series OMEN by HP - 15-ce100xx series OMEN by HP - 15t-ce100 CTO series	F.16
OMEN by HP - 17-an000 CTO series OMEN by HP - 17-an000xx series OMEN by HP - 17-an000xxx series OMEN by HP - 17t-an000 CTO series	F.16
OMEN by HP 880-000 Desktop PC series OMEN by HP 880-100 Desktop PC series	F.12 F.20
OMEN by HP 880-000 Desktop PC series OMEN by HP 880-100 Desktop PC series	F.10 F.21
OMEN X by HP - 17-ap000 CTO series OMEN X by HP - 17t-ap000 CTO series	F.16
OMEN X by HP 900-200 Desktop PC series	F.21
OMEN X by HP P1000-000 Desktop PC series	F.12

Operating Systems:

Microsoft Windows 10 Home (64-bit)

RESOLUTION

To prevent this issue from occurring, perform one of the options listed below:

Option 1: Download and install the SoftPaq to update HP Recovery Manager.

SoftPaq Description	Release Notes	Download SoftPaq
HP Recovery Manager Update Version: 18.10 Revision: A	SP88108 release notes	SP88108 File Download

Option 2: Download and install HP Recovery Manager from HP Support Assistant.

Open HP Support Assistant.
Select Check for updates and messages.
Locate and select HP Recovery Manager Update.
Follow the on screen instructions.

NOTE: If the computer has encountered the recovery failure before one of the options listed above is installed, please contact HP Support to get the latest recovery media to restore the image.

A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers.

Hardware platforms affected : OMEN X by HP - 17-ap000 CTO, OMEN X by HP - 17-ap000na, OMEN X by HP - 17-ap000nb, OMEN X by HP - 17-ap000nd, OMEN X by HP - 17-ap000ne, OMEN X by HP - 17-ap000nf, OMEN X by HP - 17-ap000ng, OMEN X by HP - 17-ap000ni, OMEN X by HP - 17-ap000nj, OMEN X by HP - 17-ap000no, OMEN X by HP - 17-ap000np, OMEN X by HP - 17-ap000ns, OMEN X by HP - 17-ap000nt, OMEN X by HP - 17-ap000nw, OMEN X by HP - 17-ap000nx, OMEN X by HP - 17-ap000ur, OMEN X by HP - 17-ap001nb, OMEN X by HP - 17-ap001ne, OMEN X by HP - 17-ap001nf, OMEN X by HP - 17-ap001ni, OMEN X by HP - 17-ap001nl, OMEN X by HP - 17-ap001nn, OMEN X by HP - 17-ap001no, OMEN X by HP - 17-ap001np, OMEN X by HP - 17-ap001ns, OMEN X by HP - 17-ap001tx, OMEN X by HP - 17-ap001ur, OMEN X by HP - 17-ap002nb, OMEN X by HP - 17-ap002nf, OMEN X by HP - 17-ap002ng, OMEN X by HP - 17-ap002ni, OMEN X by HP - 17-ap002no, OMEN X by HP - 17-ap002np, OMEN X by HP - 17-ap002tx, OMEN X by HP - 17-ap002ur, OMEN X by HP - 17-ap003na, OMEN X by HP - 17-ap003nb, OMEN X by HP - 17-ap003ne, OMEN X by HP - 17-ap003nf, OMEN X by HP - 17-ap003nn, OMEN X by HP - 17-ap003no, OMEN X by HP - 17-ap003ns, OMEN X by HP - 17-ap003tx, OMEN X by HP - 17-ap003ur, OMEN X by HP - 17-ap004nf, OMEN X by HP - 17-ap004nl, OMEN X by HP - 17-ap004no, OMEN X by HP - 17-ap004tx, OMEN X by HP - 17-ap004ur, OMEN X by HP - 17-ap005nb, OMEN X by HP - 17-ap005nf, OMEN X by HP - 17-ap005ng, OMEN X by HP - 17-ap005tx, OMEN X by HP - 17-ap005ur, OMEN X by HP - 17-ap006nc, OMEN X by HP - 17-ap006nf, OMEN X by HP - 17-ap006ng, OMEN X by HP - 17-ap006nl, OMEN X by HP - 17-ap006no, OMEN X by HP - 17-ap006tx, OMEN X by HP - 17-ap006ur, OMEN X by HP - 17-ap007nf, OMEN X by HP - 17-ap007ng, OMEN X by HP - 17-ap007tx, OMEN X by HP - 17-ap007ur, OMEN X by HP - 17-ap008nf, OMEN X by HP - 17-ap008nn, OMEN X by HP - 17-ap008no, OMEN X by HP - 17-ap008tx, OMEN X by HP - 17-ap008ur, OMEN X by HP - 17-ap009tx, OMEN X by HP - 17-ap009ur, OMEN X by HP - 17-ap010nd, OMEN X by HP - 17-ap010nr, OMEN X by HP - 17-ap010tx, OMEN X by HP - 17-ap010ur, OMEN X by HP - 17-ap011tx, OMEN X by HP - 17-ap012tx, OMEN X by HP - 17-ap013nf, OMEN X by HP - 17-ap013tx, OMEN X by HP - 17-ap014nn, OMEN X by HP - 17-ap014tx, OMEN X by HP - 17-ap015tx, OMEN X by HP - 17-ap016tx, OMEN X by HP - 17-ap017tx, OMEN X by HP - 17-ap018tx, OMEN X by HP - 17-ap019tx, OMEN X by HP - 17-ap020nr, OMEN X by HP - 17-ap020tx, OMEN X by HP - 17-ap021tx, OMEN X by HP - 17-ap022tx, OMEN X by HP - 17-ap023tx, OMEN X by HP - 17-ap024tx, OMEN X by HP - 17-ap025tx, OMEN X by HP - 17-ap026tx, OMEN X by HP - 17-ap027tx, OMEN X by HP - 17-ap028tx, OMEN X by HP - 17-ap029tx, OMEN X by HP - 17-ap030nd, OMEN X by HP - 17-ap030ng, OMEN X by HP - 17-ap030tx, OMEN X by HP - 17-ap031ng, OMEN X by HP - 17-ap031tx, OMEN X by HP - 17-ap032ng, OMEN X by HP - 17-ap032tx, OMEN X by HP - 17-ap033ng, OMEN X by HP - 17-ap033tx, OMEN X by HP - 17-ap034ng, OMEN X by HP - 17-ap034tx, OMEN X by HP - 17-ap035tx, OMEN X by HP - 17-ap036tx, OMEN X by HP - 17-ap037tx, OMEN X by HP - 17-ap038tx, OMEN X by HP - 17-ap039tx, OMEN X by HP - 17-ap040tx, OMEN X by HP - 17-ap041tx, OMEN X by HP - 17-ap042tx, OMEN X by HP - 17-ap043tx, OMEN X by HP - 17-ap044tx, OMEN X by HP - 17-ap045tx, OMEN X by HP - 17-ap046tx, OMEN X by HP - 17-ap047tx, OMEN X by HP - 17-ap050na, OMEN X by HP - 17-ap050nz, OMEN X by HP - 17-ap051nr, OMEN X by HP - 17-ap052nr, OMEN X by HP - 17-ap053na, OMEN X by HP - 17-ap090nz, OMEN X by HP - 17-ap092ms, OMEN X by HP - 17t-ap000 CTO, OMEN X by HP 17-ap000 Laptop PC, OMEN X by HP 900-200 Desktop PC, OMEN X by HP P1000-000, OMEN by HP - 15-ce100 CTO, OMEN by HP - 15-ce198wm, OMEN by HP - 15-ce199nr, OMEN by HP - 15t-ce100 CTO, OMEN by HP - 17-an000 CTO, OMEN by HP - 17-an000nb, OMEN by HP - 17-an000nf, OMEN by HP - 17-an000ng, OMEN by HP - 17-an000no, OMEN by HP - 17-an000nu, OMEN by HP - 17-an000ur, OMEN by HP - 17-an001ca, OMEN by HP - 17-an001la, OMEN by HP - 17-an001nd, OMEN by HP - 17-an001nf, OMEN by HP - 17-an001ni, OMEN by HP - 17-an001nia, OMEN by HP - 17-an001nj, OMEN by HP - 17-an001nk, OMEN by HP - 17-an001nm, OMEN by HP - 17-an001nq, OMEN by HP - 17-an001nt, OMEN by HP - 17-an001tx, OMEN by HP - 17-an002na, OMEN by HP - 17-an002ne, OMEN by HP - 17-an002nf, OMEN by HP - 17-an002ni, OMEN by HP - 17-an002nia, OMEN by HP - 17-an002nk, OMEN by HP - 17-an002nl, OMEN by HP - 17-an002nm, OMEN by HP - 17-an002no, OMEN by HP - 17-an002nq, OMEN by HP - 17-an002ns, OMEN by HP - 17-an002nt, OMEN by HP - 17-an002tx, OMEN by HP - 17-an003la, OMEN by HP - 17-an003na, OMEN by HP - 17-an003ne, OMEN by HP - 17-an003nf, OMEN by HP - 17-an003ni, OMEN by HP - 17-an003nia, OMEN by HP - 17-an003nk, OMEN by HP - 17-an003nl, OMEN by HP - 17-an003nm, OMEN by HP - 17-an003no, OMEN by HP - 17-an003nq, OMEN by HP - 17-an003ns, OMEN by HP - 17-an003nt, OMEN by HP - 17-an003tx, OMEN by HP - 17-an003ur, OMEN by HP - 17-an004nb, OMEN by HP - 17-an004nc, OMEN by HP - 17-an004ne, OMEN by HP - 17-an004nf, OMEN by HP - 17-an004ng, OMEN by HP - 17-an004ni, OMEN by HP - 17-an004nk, OMEN by HP - 17-an004no, OMEN by HP - 17-an004nq, OMEN by HP - 17-an004ns, OMEN by HP - 17-an004nt, OMEN by HP - 17-an004nw, OMEN by HP - 17-an004tx, OMEN by HP - 17-an004ur, OMEN by HP - 17-an005na, OMEN by HP - 17-an005nc, OMEN by HP - 17-an005ne, OMEN by HP - 17-an005nf, OMEN by HP - 17-an005ni, OMEN by HP - 17-an005nm, OMEN by HP - 17-an005no, OMEN by HP - 17-an005nq, OMEN by HP - 17-an005ns, OMEN by HP - 17-an005nt, OMEN by HP - 17-an005nv, OMEN by HP - 17-an005tx, OMEN by HP - 17-an005ur, OMEN by HP - 17-an006nb, OMEN by HP - 17-an006ne, OMEN by HP - 17-an006ni, OMEN by HP - 17-an006nk, OMEN by HP - 17-an006nl, OMEN by HP - 17-an006nm, OMEN by HP - 17-an006no, OMEN by HP - 17-an006nq, OMEN by HP - 17-an006nt, OMEN by HP - 17-an006nu, OMEN by HP - 17-an006nv, OMEN by HP - 17-an006tx, OMEN by HP - 17-an006ur, OMEN by HP - 17-an007na, OMEN by HP - 17-an007ne, OMEN by HP - 17-an007nm, OMEN by HP - 17-an007no, OMEN by HP - 17-an007np, OMEN by HP - 17-an007ns, OMEN by HP - 17-an007nt, OMEN by HP - 17-an007nv, OMEN by HP - 17-an007nw, OMEN by HP - 17-an007tx, OMEN by HP - 17-an007ur, OMEN by HP - 17-an008ca, OMEN by HP - 17-an008nc, OMEN by HP - 17-an008ne, OMEN by HP - 17-an008nf, OMEN by HP - 17-an008nl, OMEN by HP - 17-an008nm, OMEN by HP - 17-an008no, OMEN by HP - 17-an008np, OMEN by HP - 17-an008ns, OMEN by HP - 17-an008nt, OMEN by HP - 17-an008nv, OMEN by HP - 17-an008tx, OMEN by HP - 17-an008ur, OMEN by HP - 17-an009nb, OMEN by HP - 17-an009nf, OMEN by HP - 17-an009ng, OMEN by HP - 17-an009ni, OMEN by HP - 17-an009nl, OMEN by HP - 17-an009nm, OMEN by HP - 17-an009no, OMEN by HP - 17-an009np, OMEN by HP - 17-an009nq, OMEN by HP - 17-an009ns, OMEN by HP - 17-an009nv, OMEN by HP - 17-an009nw, OMEN by HP - 17-an009tx, OMEN by HP - 17-an009ur, OMEN by HP - 17-an010ca, OMEN by HP - 17-an010nb, OMEN by HP - 17-an010ng, OMEN by HP - 17-an010nh, OMEN by HP - 17-an010ni, OMEN by HP - 17-an010nm, OMEN by HP - 17-an010no, OMEN by HP - 17-an010np, OMEN by HP - 17-an010ns, OMEN by HP - 17-an010nv, OMEN by HP - 17-an010nw, OMEN by HP - 17-an010tx, OMEN by HP - 17-an010ur, OMEN by HP - 17-an011dx, OMEN by HP - 17-an011na, OMEN by HP - 17-an011nc, OMEN by HP - 17-an011ng, OMEN by HP - 17-an011nm, OMEN by HP - 17-an011no, OMEN by HP - 17-an011nu, OMEN by HP - 17-an011nv, OMEN by HP - 17-an011nw, OMEN by HP - 17-an011tx, OMEN by HP - 17-an011ur, OMEN by HP - 17-an012dx, OMEN by HP - 17-an012na, OMEN by HP - 17-an012nc, OMEN by HP - 17-an012nf, OMEN by HP - 17-an012nl, OMEN by HP - 17-an012nm, OMEN by HP - 17-an012no, OMEN by HP - 17-an012np, OMEN by HP - 17-an012nu, OMEN by HP - 17-an012nw, OMEN by HP - 17-an012tx, OMEN by HP - 17-an012ur, OMEN by HP - 17-an013dx, OMEN by HP - 17-an013na, OMEN by HP - 17-an013nb, OMEN by HP - 17-an013nf, OMEN by HP - 17-an013ng, OMEN by HP - 17-an013nl, OMEN by HP - 17-an013nm, OMEN by HP - 17-an013np, OMEN by HP - 17-an013tx, OMEN by HP - 17-an013ur, OMEN by HP - 17-an014na, OMEN by HP - 17-an014nb, OMEN by HP - 17-an014nf, OMEN by HP - 17-an014ng, OMEN by HP - 17-an014nh, OMEN by HP - 17-an014nm, OMEN by HP - 17-an014np, OMEN by HP - 17-an014nu, OMEN by HP - 17-an014nv, OMEN by HP - 17-an014tx, OMEN by HP - 17-an014ur, OMEN by HP - 17-an015na, OMEN by HP - 17-an015nf, OMEN by HP - 17-an015ng, OMEN by HP - 17-an015nm, OMEN by HP - 17-an015np, OMEN by HP - 17-an015tx, OMEN by HP - 17-an015ur, OMEN by HP - 17-an016na, OMEN by HP - 17-an016nb, OMEN by HP - 17-an016nc, OMEN by HP - 17-an016nf, OMEN by HP - 17-an016ng, OMEN by HP - 17-an016nm, OMEN by HP - 17-an016no, OMEN by HP - 17-an016tx, OMEN by HP - 17-an016ur, OMEN by HP - 17-an017na, OMEN by HP - 17-an017nb, OMEN by HP - 17-an017nf, OMEN by HP - 17-an017nl, OMEN by HP - 17-an017nm, OMEN by HP - 17-an017no, OMEN by HP - 17-an017np, OMEN by HP - 17-an017tx, OMEN by HP - 17-an017ur, OMEN by HP - 17-an018na, OMEN by HP - 17-an018nb, OMEN by HP - 17-an018nf, OMEN by HP - 17-an018no, OMEN by HP - 17-an018tx, OMEN by HP - 17-an018ur, OMEN by HP - 17-an019na, OMEN by HP - 17-an019nf, OMEN by HP - 17-an019nl, OMEN by HP - 17-an019nm, OMEN by HP - 17-an019no, OMEN by HP - 17-an019np, OMEN by HP - 17-an019tx, OMEN by HP - 17-an020ca, OMEN by HP - 17-an020nb, OMEN by HP - 17-an020nf, OMEN by HP - 17-an020nh, OMEN by HP - 17-an020nm, OMEN by HP - 17-an020no, OMEN by HP - 17-an020np, OMEN by HP - 17-an020tx, OMEN by HP - 17-an020ur, OMEN by HP - 17-an021na, OMEN by HP - 17-an021nb, OMEN by HP - 17-an021nf, OMEN by HP - 17-an021nm, OMEN by HP - 17-an021no, OMEN by HP - 17-an021np, OMEN by HP - 17-an021tx, OMEN by HP - 17-an022na, OMEN by HP - 17-an022nf, OMEN by HP - 17-an022no, OMEN by HP - 17-an022np, OMEN by HP - 17-an022tx, OMEN by HP - 17-an023na, OMEN by HP - 17-an023nf, OMEN by HP - 17-an023ng, OMEN by HP - 17-an023nm, OMEN by HP - 17-an023tx, OMEN by HP - 17-an024na, OMEN by HP - 17-an024nb, OMEN by HP - 17-an024nf, OMEN by HP - 17-an024ng, OMEN by HP - 17-an024tx, OMEN by HP - 17-an025nf, OMEN by HP - 17-an025ng, OMEN by HP - 17-an025nm, OMEN by HP - 17-an025ns, OMEN by HP - 17-an025tx, OMEN by HP - 17-an025ur, OMEN by HP - 17-an026na, OMEN by HP - 17-an026nf, OMEN by HP - 17-an026ng, OMEN by HP - 17-an026nm, OMEN by HP - 17-an026ns, OMEN by HP - 17-an026tx, OMEN by HP - 17-an027ng, OMEN by HP - 17-an027nm, OMEN by HP - 17-an027tx, OMEN by HP - 17-an027ur, OMEN by HP - 17-an028ng, OMEN by HP - 17-an028tx, OMEN by HP - 17-an029nf, OMEN by HP - 17-an029ng, OMEN by HP - 17-an029tx, OMEN by HP - 17-an030ca, OMEN by HP - 17-an030nf, OMEN by HP - 17-an030ng, OMEN by HP - 17-an030tx, OMEN by HP - 17-an030ur, OMEN by HP - 17-an031nd, OMEN by HP - 17-an031nf, OMEN by HP - 17-an031ng, OMEN by HP - 17-an031tx, OMEN by HP - 17-an031ur, OMEN by HP - 17-an032nf, OMEN by HP - 17-an032ng, OMEN by HP - 17-an032tx, OMEN by HP - 17-an033nf, OMEN by HP - 17-an033ng, OMEN by HP - 17-an033tx, OMEN by HP - 17-an033ur, OMEN by HP - 17-an034ng, OMEN by HP - 17-an034tx, OMEN by HP - 17-an035nd, OMEN by HP - 17-an035ng, OMEN by HP - 17-an035tx, OMEN by HP - 17-an036nd, OMEN by HP - 17-an036tx, OMEN by HP - 17-an037nf, OMEN by HP - 17-an037ng, OMEN by HP - 17-an037tx, OMEN by HP - 17-an038nf, OMEN by HP - 17-an038ng, OMEN by HP - 17-an038tx, OMEN by HP - 17-an039nf, OMEN by HP - 17-an039ng, OMEN by HP - 17-an039tx, OMEN by HP - 17-an039ur, OMEN by HP - 17-an040nd, OMEN by HP - 17-an040nf, OMEN by HP - 17-an040ng, OMEN by HP - 17-an040tx, OMEN by HP - 17-an040ur, OMEN by HP - 17-an041ng, OMEN by HP - 17-an041tx, OMEN by HP - 17-an041ur, OMEN by HP - 17-an042nf, OMEN by HP - 17-an042ng, OMEN by HP - 17-an042tx, OMEN by HP - 17-an043nf, OMEN by HP - 17-an043ng, OMEN by HP - 17-an043tx, OMEN by HP - 17-an044nf, OMEN by HP - 17-an044ng, OMEN by HP - 17-an044tx, OMEN by HP - 17-an044ur, OMEN by HP - 17-an045tx, OMEN by HP - 17-an046ng, OMEN by HP - 17-an046tx, OMEN by HP - 17-an047tx, OMEN by HP - 17-an048ng, OMEN by HP - 17-an048tx, OMEN by HP - 17-an048ur, OMEN by HP - 17-an049ng, OMEN by HP - 17-an049tx, OMEN by HP - 17-an049ur, OMEN by HP - 17-an050tx, OMEN by HP - 17-an050ur, OMEN by HP - 17-an051na, OMEN by HP - 17-an051nd, OMEN by HP - 17-an051ng, OMEN by HP - 17-an051tx, OMEN by HP - 17-an051ur, OMEN by HP - 17-an052ng, OMEN by HP - 17-an052tx, OMEN by HP - 17-an052ur, OMEN by HP - 17-an053ng, OMEN by HP - 17-an053nr, OMEN by HP - 17-an053tx, OMEN by HP - 17-an053ur, OMEN by HP - 17-an054na, OMEN by HP - 17-an054tx, OMEN by HP - 17-an054ur, OMEN by HP - 17-an055tx, OMEN by HP - 17-an055ur, OMEN by HP - 17-an056na, OMEN by HP - 17-an056tx, OMEN by HP - 17-an056ur, OMEN by HP - 17-an057na, OMEN by HP - 17-an057tx, OMEN by HP - 17-an057ur, OMEN by HP - 17-an058tx, OMEN by HP - 17-an058ur, OMEN by HP - 17-an059tx, OMEN by HP - 17-an059ur, OMEN by HP - 17-an060tx, OMEN by HP - 17-an060ur, OMEN by HP - 17-an061tx, OMEN by HP - 17-an061ur, OMEN by HP - 17-an062tx, OMEN by HP - 17-an063tx, OMEN by HP - 17-an063ur, OMEN by HP - 17-an064nz, OMEN by HP - 17-an064tx, OMEN by HP - 17-an064ur, OMEN by HP - 17-an065tx, OMEN by HP - 17-an065ur, OMEN by HP - 17-an066tx, OMEN by HP - 17-an066ur, OMEN by HP - 17-an067nz, OMEN by HP - 17-an067tx, OMEN by HP - 17-an067ur, OMEN by HP - 17-an068tx, OMEN by HP - 17-an068ur, OMEN by HP - 17-an069tx, OMEN by HP - 17-an069ur, OMEN by HP - 17-an070nz, OMEN by HP - 17-an070tx, OMEN by HP - 17-an071tx, OMEN by HP - 17-an072ng, OMEN by HP - 17-an072tx, OMEN by HP - 17-an073tx, OMEN by HP - 17-an074nz, OMEN by HP - 17-an074tx, OMEN by HP - 17-an075tx, OMEN by HP - 17-an076tx, OMEN by HP - 17-an077tx, OMEN by HP - 17-an078tx, OMEN by HP - 17-an079tx, OMEN by HP - 17-an080no, OMEN by HP - 17-an080nz, OMEN by HP - 17-an080tx, OMEN by HP - 17-an081no, OMEN by HP - 17-an081tx, OMEN by HP - 17-an082tx, OMEN by HP - 17-an083ng, OMEN by HP - 17-an083tx, OMEN by HP - 17-an084ng, OMEN by HP - 17-an084nz, OMEN by HP - 17-an084tx, OMEN by HP - 17-an085ng, OMEN by HP - 17-an085nz, OMEN by HP - 17-an085tx, OMEN by HP - 17-an086ng, OMEN by HP - 17-an086tx, OMEN by HP - 17-an087ng, OMEN by HP - 17-an087nz, OMEN by HP - 17-an089ng, OMEN by HP - 17-an090ng, OMEN by HP - 17-an090nz, OMEN by HP - 17-an091ng, OMEN by HP - 17-an094nz, OMEN by HP - 17-an096nd, OMEN by HP - 17-an097nb, OMEN by HP - 17-an097nf, OMEN by HP - 17-an098nb, OMEN by HP - 17-an098nf, OMEN by HP - 17-an098nx, OMEN by HP - 17-an098nz, OMEN by HP - 17-an099nb, OMEN by HP - 17-an099nf, OMEN by HP - 17-an099nia, OMEN by HP - 17-an099nx, OMEN by HP - 17-an099nz, OMEN by HP - 17t-an000 CTO, OMEN by HP 15-ce100 Laptop PC, OMEN by HP 17-an000 Laptop PC, OMEN by HP 880-000 Desktop PC series, OMEN by HP 880-100 Desktop PC series

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06111257

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Advisory: OMEN by HP, OMEN X by HP Desktop PCs - HP Recovery Manager May Not Work After BIOS Update

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