hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c05949322

Version: 2

HPSBPI03580 rev. 2 - Cross Site Request Forgery Vulnerability for Certain HP Enterprise and PageWide Printers

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 12-Sep-2019

Last updated : 12-Sep-2019

Potential Security Impact:
Elevation of Privilege.
Reported by: Mohamed Abdelbaset Elnoby

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP Enterprise and PageWide printers and MFPs. This vulnerability is known as Cross Site Request Forgery and could potentially be exploited remotely to allow elevation of privilege.
Reference Number
CVE-2018-5921 , SSRT102170
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for a list of potentially impacted products.
BACKGROUND
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com.
CVSS 3.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2018-5921
CVSS:3.0/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:N/A:H
6.8
Information on CVSS is documented in HP Customer Notice: HPSN­2008­002.
RESOLUTION
HP has provided firmware updates for potentially impacted printers in the table below.
To obtain the updated firmware, go to HP Software and Driver Downloads and search for your printer model.
note:
Some FutureSmart printers have multiple firmware platforms - FutureSmart 3 (FS3) and FutureSmart 4 (FS4). Select the appropriate firmware version for the required FutureSmart platform.
note:
For firmware marked with *, please Contact HP Support to obtain the firmware update.
Product Name
Model Number
Firmware Revision
HP Color LaserJet 500 Color Flow MFP M575
CD646A
FS3: 2308974_579774 (or higher)
FS4: 2405135_000409 (or higher)
HP Color LaserJet CM4540 MFP
CC419A, CC420A, CC421A
FS3: 2308974_579754 (or higher)
HP Color LaserJet CP5525
CE707A, CE708A, CE709A
FS3: 2308974_579753 (or higher)
HP Color LaserJet Enterprise Flow MFP M577
B5L48A, B5L54A
FS3: 2308974_579760 (or higher)
FS4: 2405129_000038 (or higher)
HP Color LaserJet Enterprise Flow MFP M680
CZ250A, CA251A
FS3: 2308974_579771 (or higher)
FS4: 2405129_000042 (or higher)
HP Color LaserJet Enterprise Flow MFP M681f
J8A12A, J8A13A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Enterprise Flow MFP M682
J8A17A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Enterprise Flow MFP M880
A2W76A, A2W75A, D7P70A, D7P71A, D7P68A
FS3: 2308974_579767 (or higher)
FS4: 2405129_000054 (or higher)
HP Color LaserJet Enterprise M552
B5L23A
FS3: 2308974_579763 (or higher)
HP Color LaserJet Enterprise M553
B5L24A, B5L25A, B5L26A
FS3: 2308974_579763 (or higher)
FS4: 2405129_000056 (or higher) *
HP Color LaserJet Enterprise M652
J7Z98A, J7Z99A
FS4: 2405130_000068 (or higher)
HP Color LaserJet Enterprise M653
J8A04A, J8A05A, J8A06A
FS4: 2405130_000068 (or higher)
HP Color LaserJet Enterprise M750
D3L08A, D3L09A, D3L10A
FS3: 2308974_579776 (or higher)
HP Color LaserJet Enterprise M855
A2W77A, A2W78A, A2W79A, D7P73A
FS3: 2308974_579768 (or higher)
FS4: 2405129_000057 (or higher)
HP Color LaserJet Enterprise MFP M577
B5L46A, B5L47A
FS3: 2308974_579760 (or higher)
FS4: 2405129_000038 (or higher)
HP Color LaserJet Enterprise MFP M680
CZ248A, CZ249A
FS3: 2308974_579771 (or higher)
FS4: 2405129_000042 (or higher)
HP Color LaserJet Enterprise MFP M681
J8A10A, J8A11A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Enterprise MFP M682
J8A16A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Managed E65050
L3U55A
FS4: 2405130_000068 (or higher)
HP Color LaserJet Managed E65060
L3U56A, L3U57A
FS4: 2405130_000068 (or higher)
HP Color LaserJet Managed Flow MFP E67550
L3U67A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Managed Flow MFP E67560
L3U70A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Managed Flow MFP M575
L3U45A
FS3: 2308974_579774 (or higher)
FS4: 2405135_000409 (or higher)
HP Color LaserJet Managed Flow MFP M577
B5L50A
FS3: 2308974_579760 (or higher)
FS4: 2405129_000038 (or higher)
HP Color LaserJet Managed Flow MFP M680
L3U48A
FS3: 2308974_579771 (or higher)
FS4: 2405129_000042 (or higher)
HP Color LaserJet Managed M553
B5L39A
FS3: 2308974_579763 (or higher)
FS4: 2405129_000056 (or higher) *
HP Color LaserJet Managed M651
H0DC9A, L8Z07A
FS3: 2308974_579770 (or higher)
FS4: 2405129_000047 (or higher)
HP Color LaserJet Managed MFP E67550d
L3U66A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Managed MFP E67560d
L3U69A
FS4: 2405129_000037 (or higher)
HP Color LaserJet Managed MFP E77822
X3A78A, X3A77A, Z8Z00A, Z8Z01A
FS4: 2405347_024820 (or higher)
HP Color LaserJet Managed MFP E77825
X3A81A, X3A80A, Z8Z02A, Z8Z03A
FS4: 2405347_024820 (or higher)
HP Color LaserJet Managed MFP E77830
X3A84A, X3A83A, Z8Z05A, Z8Z04A
FS4: 2405347_024820 (or higher)
HP Color LaserJet Managed MFP E87640
X3A87A, X3A86A, Z8Z12A, Z8Z13A
FS4: 2405347_024814 (or higher)
HP Color LaserJet Managed MFP E87650
X3A90A, X3A89A, Z8Z14A, Z8Z15A
FS4: 2405347_024814 (or higher)
HP Color LaserJet Managed MFP E87660
X3A92A, X3A93A, Z8Z16A, Z8Z17A
FS4: 2405347_024814 (or higher)
HP Color LaserJet Managed MFP M577
B5L49A
FS3: 2308974_579760 (or higher)
FS4: 2405129_000038 (or higher)
HP Color LaserJet Managed MFP M680
L3U47A
FS3: 2308974_579771 (or higher)
FS4: 2405129_000042 (or higher)
HP Color LaserJet Managed MFP M775
L3U49A, L3U50A
FS3: 2308974_579779 (or higher)
FS4: 2405135_000405 (or higher)
HP Color LaserJet Managed MFP M880
L3U51A, L3U52A, L3U65A
FS3: 2308974_579767 (or higher)
FS4: 2405129_000054 (or higher)
HP Digital Sender Flow 8500 fn2 Document Capture Workstation
L2762A
FS4: 2405087_018553 (or higher)
HP LaserJet Enterprise 600 M601
CE989A, CE990A
FS3: 2308974_579777 (or higher)
HP LaserJet Enterprise 600 M602
CE991A, CE992A, CE993A
FS3: 2308974_579777 (or higher)
HP LaserJet Enterprise 600 M603xh
CE994A, CE995A, CE996A
FS3: 2308974_579777 (or higher)
HP LaserJet Enterprise 700 color MFP M775
CC522A, CC523A, CC524A
FS3: 2308974_579779 (or higher)
FS4: 2405135_000405 (or higher)
HP LaserJet Enterprise Color MFP M575
CD644A, CD645A
FS3: 2308974_579774 (or higher)
FS4: 2405135_000409 (or higher)
HP LaserJet Enterprise flow MFP M525
CF118A
FS3: 2308974_579765 (or higher)
FS4: 2405129_000048 (or higher)
HP LaserJet Enterprise Flow MFP M527
F2A78V
FS3: 2308974_579761 (or higher)
FS4: 2405129_000039 (or higher)
HP LaserJet Enterprise Flow MFP M630
P7Z47A, B3G86A
FS3: 2308974_579755 (or higher)
FS4: 2405129_000040 (or higher)
HP LaserJet Enterprise Flow MFP M830z
CF367A, D7P68A
FS3: 2308974_579769 (or higher)
FS4: 2405129_000060 (or higher)
HP LaserJet Enterprise M4555 MFP
CE503A, CE504A, CE738A
FS3: 2308974_579757 (or higher)
HP LaserJet Enterprise M506
F2A70A, F2A71A
FS3: 2308974_579764 (or higher)
FS4: 2405129_000052 (or higher) *
HP LaserJet Enterprise M604
E6B67A, E6B68A
FS3: 2308974_579762 (or higher)
FS4: 2405129_000046 (or higher) *
HP LaserJet Enterprise M605
E6B69A, E6B70A. E6B71A
FS3: 2308974_579762 (or higher)
FS4: 2405129_000046 (or higher) *
HP LaserJet Enterprise M606
E6B72A, E6B73A
FS3: 2308974_579762 (or higher)
FS4: 2405129_000046 (or higher) *
HP LaserJet Enterprise M607
K0Q14A, K0Q15A          
FS4: 2405130_000069 (or higher)
HP LaserJet Enterprise M608
K0Q17A, K0Q18A, M0P32A, K0Q19A     
FS4: 2405130_000069 (or higher)
HP LaserJet Enterprise M609
K0Q20A, K0Q21A, K0Q22A          
FS4: 2405130_000069 (or higher)
HP LaserJet Enterprise M806
CZ244A, CZ245A
FS3: 2308974_579772 (or higher)
FS4: 2405129_000059 (or higher)
HP LaserJet Enterprise Managed Flow MFP M527
F2A80A
FS3: 2308974_579761 (or higher)
FS4: 2405129_000039 (or higher)
HP LaserJet Enterprise Managed MFP M527
F2A79A
FS3: 2308974_579761 (or higher)
FS4: 2405129_000039 (or higher)
HP LaserJet Enterprise Managed MFP M575
L3U46A
FS3: 2308974_579774 (or higher)
FS4: 2405135_000409 (or higher)
HP LaserJet Enterprise MFP M525
CF116A, CF117A
FS3: 2308974_579765 (or higher)
FS4: 2405129_000048 (or higher)
HP LaserJet Enterprise MFP M527
F2A76A, F2A77A, F2A81A
FS3: 2308974_579761 (or higher)
FS4: 2405129_000039 (or higher)
HP LaserJet Enterprise MFP M630
B3G85A, J7X28A, B3G84A
FS3: 2308974_579755 (or higher)
FS4: 2405129_000040 (or higher)
HP LaserJet Enterprise MFP M631
J8J64A, J8J63A, J8J65A 
FS4: 2405129_000041 (or higher)
HP LaserJet Enterprise MFP M632
J8J70A, J8J71A, J8J72A        
FS4: 2405129_000041 (or higher)
HP LaserJet Enterprise MFP M633
J8J76A, J8J78A         
FS4: 2405129_000041 (or higher)
HP LaserJet Enterprise MFP M725
CF066A, CF067A, CF068A, CF069A
FS3: 2308974_579773 (or higher)
FS4: 2405129_000058 (or higher)
HP LaserJet Managed E60055
M0P33A
FS4: 2405130_000069 (or higher)
HP LaserJet Managed E60065
M0P35A, M0P36A    
FS4: 2405130_000069 (or higher)
HP LaserJet Managed E60075
M0P39A, M0P40A   
FS4: 2405130_000069 (or higher)
HP LaserJet Managed Flow MFP E62555dn
J8J67A   
FS4: 2405129_000041 (or higher)
HP LaserJet Managed Flow MFP E62565h, z
J8J74A, J8J79A           
FS4: 2405129_000041 (or higher)
HP LaserJet Managed Flow MFP E62575z
J8J80A       
FS4: 2405129_000041 (or higher)
HP LaserJet Managed Flow MFP M630
L3U62A, P7Z48A
FS3: 2308974_579755 (or higher)
FS4: 2405129_000040 (or higher)
HP LaserJet Managed Flow MFP M830
L3U65A
FS3: 2308974_579769 (or higher)
FS4: 2405129_000060 (or higher)
HP LaserJet Managed M506
F2A67A
FS3: 2308974_579764 (or higher)
FS4: 2405129_000052 (or higher) *
HP LaserJet Managed MFP 725
L3U63A, L3U64A
FS3: 2308974_579773 (or higher)
FS4: 2405129_000058 (or higher)
HP LaserJet Managed MFP E62555dn
J8J66A         
FS4: 2405129_000041 (or higher)
HP LaserJet Managed MFP E62565hs
J8J73A         
FS4: 2405129_000041 (or higher)
HP LaserJet Managed MFP E72525
X3A59A, X3A60A, Z8Z06A, Z8Z07A
FS4: 2405347_024821 (or higher)
HP LaserJet Managed MFP E72530
X3A62A, X3A63, Z8Z09A, Z8Z08A
FS4: 2405347_024821 (or higher)
HP LaserJet Managed MFP E72535
X3A65, X3A66A, Z8Z11A, Z8Z10A
FS4: 2405347_024821 (or higher)
HP LaserJet Managed MFP E82540
X3A69A, X3A68A, Z8Z19A, Z8Z18A
FS4: 2405347_024815 (or higher)
HP LaserJet Managed MFP E82550
X3A72A, X3A71A, Z8Z21A, Z8Z20A
FS4: 2405347_024815 (or higher)
HP LaserJet Managed MFP E82560
X3A79A, Z8Z23A, Z8Z22A, X3A75A, X3A74A
FS4: 2405347_024815 (or higher)
HP LaserJet Managed MFP M525
L3U59A , L3U60A
FS3: 2308974_579765 (or higher)
FS4: 2405129_000048 (or higher)
HP LaserJet Managed MFP M630
L3U61A
FS3: 2308974_579755 (or higher)
FS4: 2405129_000040 (or higher)
HP OfficeJet Enterprise Color Flow MFP X585
B5L06A, B5L07A
FS3: 2308974_579759 (or higher)
FS4: 2405129_000050 (or higher)
HP OfficeJet Enterprise Color MFP X585
B5L04A, B5L05A
FS3: 2308974_579759 (or higher)
FS4: 2405129_000050 (or higher)
HP OfficeJet Enterprise Color X555
C2S11A, C2S11V, C2S12A, C2S12V, L1H45A
FS3: 2308974_579758 (or higher)
FS4: 2405129_000055 (or higher)
HP OfficeJet Managed Color MFP X585
L3U40A, L3U41A
FS3: 2308974_579759 (or higher)
FS4: 2405129_000050 (or higher)
HP PageWide Enterprise Color 556
G1W46A, G1W46V, G1W47A, G1W47V, L3U44A
FS3: 2308974_579766 (or higher)
FS4: 2405129_000051 (or higher)
HP PageWide Enterprise Color 765
J7Z04A
FS4: 2405087_018564 (or higher)
HP PageWide Enterprise Color Flow MFP 586
G1W41A, G1W41V
FS3: 2308974_579780 (or higher)
FS4: 2405129_000066 (or higher)
HP PageWide Enterprise Color MFP 586
G1W39A, G1W39V, G1W40A, G1W40V
FS3: 2308974_579780 (or higher)
FS4: 2405129_000066 (or higher)
HP PageWide Managed Color E55650
L3U44A
FS3: 2308974_579766 (or higher)
FS4: 2405135_000394 (or higher)
HP PageWide Managed Color E75160
J7Z06A
FS4: 2405087_018564 (or higher)
HP PageWide Managed Color MFP E58650
L3U42A
FS3: 2308974_579780 (or higher)
FS4: 2405129_000066 (or higher)
HP PageWide Managed Color MFP Flow E58650
L3U43A
FS3: 2308974_579780 (or higher)
FS4: 2405129_000066 (or higher)
HP Scanjet Enterprise 8500 Document Capture Workstation
L2717A
FS3: 2308974_579756 (or higher)
HP Scanjet N9120 fn2 Digital Sender
L2683A
FS4: 2405087_018552 (or higher)
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version 1: 21 March 2018 Initial release; Version 2: 12 September 2019 Updated products and firmware revisions.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...