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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Sprocket App - Reveal is Retired

This document is for the HP sprocket app.
One of the best ways for HP Sprocket to improve and grow is by listening to feedback from Sprocket customers! With this in mind, HP has decided to remove the Reveal feature from our HP sprocket app starting mid-March 2020. Without Reveal, the app is no longer able to scan printed photos or the top of your printer. You might also see a Reveal no longer available message in the app.

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Country/Region: Flag United States

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