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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Spectre - 13-af009ur Product Specifications

Hardware

Product number
2PT12EA
Product name
HP Spectre - 13-af009ur
Microprocessor
Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Memory, standard
16 GB LPDDR3-2133 SDRAM (onboard)
Video graphics
Intel® UHD Graphics 620
Hard drive
1 TB PCIe® NVMe™ M.2 SSD
Display
33.8 cm (13.3") diagonal 4K IPS micro-edge WLED-backlit touch screen with Corning® Gorilla® Glass NBT™ (3840 x 2160)
Keyboard
Full-size island-style backlit keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
External ports
2 Thunderbolt™ 3 (Data Transfer up to 40 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge); 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge); 1 headphone/microphone combo
Dimensions (W x D x H)
30.82 x 22.42 x 1.04 cm
Weight
1.11 kg
Power supply type
65 W AC power adapter
Battery type
4-cell, 43.7 Wh Li-ion
Webcam
HP Wide Vision HD IR Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP Cool Control; HP JumpStart
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Flag United States

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