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Welcome to HP Customer Support

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  • Information
    Welcome Samsung Printer Customers

    Need support for your Samsung Printer?  HP is here to help!  Learn More

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Welcome to HP Support for Samsung Printers

HP product support pages for Samsung branded printers are currently being populated with support documents and drivers. Your product support page may or may not be available at this time. Service Applications (SPD, SPDS, Print Installer, Smart Service, and Smart Update) may have limited availability initially, and will be fully functional soon.
Click here to search for your product and see if your product support page is available, or see below the Supported Drivers for a list of available printer drivers and software.
For urgent support, please contact HP at the phone numbers listed in the following regions:
Supported Drivers
Download your printer driver and firmware files from the "Software and Drivers FTP links" column. The driver installer file automatically installs a print driver for your printer.
HP recommends downloading and reviewing the "Firmware Release Notes" file before installing the firmware file.
Samsung Color Laser Printers or Multifunction Printers
Printer Model
Software and Drivers FTP links
Samsung Xpress SL-C430 Color Laser Printer
Samsung Xpress SL-C432 Color Laser Printer
Samsung Xpress SL-C433 Color Laser Printer
Samsung Xpress SL-C480 Color Laser Multifunction Printer
Samsung Xpress SL-C482 Color Laser Multifunction Printer
Samsung Xpress SL-C483 Color Laser Multifunction Printer
Samsung CLX-4195 Color Laser Multifunction Printer
(CLX-4195FN, CLX-4195FW)
CLX-4195FN Firmware: CLX4195FN_V4.00.03.16.zip
CLX-4195FW Firmware: CLX4195FW_V4.00.02.34.zip
Software Solution Post Script Print Driver: CLX-4190_Series_WIN_PS_V2.01.09.24_CDV1.24.exe
Samsung CLX-6260 Color Laser Multifunction Printer
(CLX-6260FD, CLX-6260FR, CLX-6260FW, CLX-6260ND)
CLX-6260FD, CLX-6260FR, and CLX-6260ND Firmware: CLX6260FR_V4.00.02.35.zip
CLX-6260FW Firmware: CLX-6260FW_V4.00.04.05.zip
Software Solution Post Script Print Driver: CLX-6260_Series_WIN_PS_V2.01.09.25_CDV1.24.exe
Samsung MultiXpress SL-X400 Color Laser Multifunction Printer
Samsung MultiXpress SL-X4220 Color Laser Multifunction Printer
Samsung MultiXpress SL-X4250 Color Laser Multifunction Printer
Samsung MultiXpress SL-X4300 Color Laser Multifunction Printer
Software Solution Print Driver, PCL 6: X4300_Series_WIN_PCL_V3.13.14.08.36_CDV1.37.exe
Samsung MultiXpress SL-X7400 Color Laser Multifunction Printer
Samsung MultiXpress SL-X7500, SL-X7600 Color Laser Multifunction Printer
Samsung MultiXpress SL-X7600 Color Laser Multifunction Printer
Software Solution Print Driver, PCL 6: X7600_Series_WIN_PCL_V3.13.14.08.51_CDV1.47.exe
Samsung Laser Printers or Multifunction Printers
Printer Model
Software and Drivers FTP links
Samsung ML-1671 Laser Printer
Samsung ML-1676 Laser Printer
Samsung ML-3750 Laser Printer
Software Solution Print Driver, PCL 6: ML-375x_Series_WIN_PCL_V3.12.29.00.11_CDV1.13.exe
Software Solution Post Script Print Driver: ML-375x_Series_WIN_PS_V2.00.97.09_CDV1.13.exe
Samsung SCX-3401 Laser Multifunction Printer
(SCX-3401F, SCX-3401FH)
Samsung SCX-3406F Laser Multifunction Printer
SCX-3401F, SCX-3401FH, and SCX-3406F Firmware: SCX3401F_3406F_XIL_V3.07.01.21.zip
Samsung SCX-4521 Laser Multifunction Printer
(SCX-4521FS and SCX-4521HS )
SCX-4521FS and SCX-4521HS Firmware: 4521FS_HS_V3.07.01.28.zip
Samsung SCX-4600 Laser Multifunction Printer
Samsung SCX-4622 Laser Multifunction Printer
Samsung SCX-4623 Laser Multifunction Printer
SCX-4622 and SCX-4623 Software Solution Print Driver: SCX-4623_Print.exe
Samsung SCX-4821HN Laser Multifunction Printer
Samsung MultiXpress SL-K2200 Laser Multifunction Printer
Samsung MultiXpress SL-K7400 Laser Multifunction Printer
Samsung MultiXpress SL-K7500 Laser Multifunction Printer
Samsung MultiXpress SL-K7600 Laser Multifunction Printer
SL-K705 and SL-7600 Software Solution Print Driver: K7600_Series_WIN_PCL_V3.13.14.08.51_CDV1.47.exe
Samsung Xpress SL-M2020 Laser Printer
SL-M2020 Firmware: M2020_V3.00.01.12.zip
SL-M2020W Firmware: M2020W_V3.00.01.12.zip
Software Solution Print Driver: M2020_Series_WIN_UPD_V3.00.05.03.02_CDV1.35.exe
Samsung Xpress SL-M2070 Laser Multifunction Printer
SL-M2070 Firmware: M2070_3in1_V3.00.01.30.zip
SL-M2070F Firmware: SL-M2070F_4in1_V3.00.01.27.zip
Software Solution Print Driver: M2070_Series_WIN_SPL_V3.13.12.05.21_CDV1.27.exe
Samsung Xpress SL-M2825 Laser Printer
SL-M2825ND Firmware: M2875ND_V3.00.01.38.zip
Samsung Xpress SL-M2875 Laser Multifunction Printer
(SL-M2875FW, SL-M2875ND)
SL-M2875FW Firmware: M2875FW_V3.00.01.38.zip
SL-M2875ND Firmware: M2875ND_V3.00.01.38.zip
Samsung ProXpress SL-M4020 Laser Printer
Samsung ProXpress SL-M4070 Laser Multifunction Printer
Samsung ProXpress SL-M4530 Laser Printer
Software Solution PCL6 Print Driver: M453x_Series_WIN_PCL_V3.13.12.03.11_CDV1.06.exe
Samsung ProXpress SL-M4580 Laser Multifunction Printer
Software Solution PCL6 Print Driver: M4580_WIN_PCL_V3.13.14.08.33_CDV1.36.exe
Samsung MultiXpress SL-M4370 Laser Multifunction Printer
Samsung MultiXpress SL-M5370 Laser Multifunction Printer
Software Solution PCL6 Print Driver: M4370_5370_Series_WIN_PCL_V3.13.14.08.40_CDV1.36.exe
Contact Customer Service
North, Central, and South America (AMS)
Language
Country/Region
Service Hours
Phone Number
English
Anguilla
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
Antigua and Barbuda
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
#1 then dial 1800-7112884
Aruba
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
800-8000 then 800-7112884
Bahamas
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 1800-8722881 then 1800-7112884
Barbados
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
Belize
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
811 then 800-7112884
Bermuda
Cayman Islands
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
Canada
(Canadian French)
Days: Monday - Friday
Time: 8:00 - 20:00, Eastern (EST)
1855-7092202
Curaçao
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
001800-8722881 then 1800-7112884
Dominica
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
French Antilles
French Guiana
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0800-990011 then 1800-7112884
Grenada
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
Guadeloupe
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0800-990011 then 1800-7112884
Guyana
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
159 then 1800-7112884
Haiti
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
183 then 800-7112884
Jamaica
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 1800-8722881 then 1800-7112884
Martinique
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0800-990011 then 800-7112884
OR
0800-990011 then 8772198671
Montserrat
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
Netherlands Antilles
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
001800-8722881 then 1800-7112884
Puerto Rico
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
San Juan 7874748570
Any other location: 18772320589
Saint Kitts and Nevis
Saint Vincent and the Grenadines
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
Saint Lucia
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-4784602
Sint Maarten
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0800-990011 then 1800-7112884
Suriname
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
156 then 1800-7112884
Trinidad and Tobago
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-8722881 then 1800-7112884
Turks and Caicos Islands
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-2255288 then 1800-7112884
USA
Days: Monday - Friday
Time: 8:00 - 18:00 (Eastern time)
1855-7092202
Virgin Islands, British
Virgin Islands, US
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-8722881 then 1800-7112884
Virgin Islands, US
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-7112884
Spanish (LA Spanish)
Argentina
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Buenos Aires 48967200
Any other location: 0800-5555000
Bolivia
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
800-100193
Chile
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Santiago 227055299
Any other location 800-360999
Colombia
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
01800-0514746
Costa Rica
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0800-0110524
Dominica
Dominican Republic
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 1800-2255288 then 1800-7112884
Ecuador
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 1800-225528 then 800-7112884
OR
Dial 1999119 then 800-7112884
El Salvador
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 800-6160 then 800-7112884
Guatemala
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
1800-9995105
Honduras
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 800-0123 then 1800-7112884
Mexico
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
01800-0630231
Nicaragua
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 1800-0164 then 1800-7112884
OR
1800-0174 then 1800-7112884
Panama
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Dial 800-0109 then 800-7112884
OR
Dial 800-2288 then 800-7112884
Paraguay
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
009 then 800-5410006
Peru
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
080010111
Puerto Rico
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
San Juan: 7874748570
Any other location: 18772320589
Uruguay
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0004054177
Venezuela
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
Caracas: 2122878099
Any other location 0800-47468368
Portuguese
(Brazilian Portuguese)
Brazil
Days: Monday - Friday
Time: 8:00 - 18:00 (Local time)
0800 707 7235 para todas as regiões exceto a região metropolitana de São Paulo
+55 11 2103 9753 para a região metropolitana de São Paulo
Asia Pacific and Japan (APJ)
Language
Country/Region
Service Hours
Phone Number
Bahasa
Indonesia
Days: Monday - Friday
Time: 8:00 - 17:00 (Local time)
0212-975-9210
OR
001-803-440320
Malaysia
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
1-800-88-8588
Cantonese
Hong Kong SAR
Days: Monday - Friday
Time: 9:00 -17:30 (Local time)
2802-4098
Macau SAR
Days: Monday - Friday
Time: 9:00 -17:30 (Local time)
0800-366
English
Australia
Days: Monday - Friday
Time: 8:30 -17:30 (Local time)
1300721147
India
Days: Monday - Friday
Time: 9:00 - 21:00 (Local time)
1800-200-0047
Indonesia
Days: Monday - Friday
Time: 8:00 - 17:00 (Local time)
0212-975-9210
OR
001-803-440320
Malaysia
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
1-800-88-8588
New Zealand
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
0800-441147
Philippines
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
6323953329
1-800-1441-94
Singapore
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
62725300
Vietnam
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
1800-588-868
Mandarin
China
Days: Monday - Sunday
Time: 9:00 - 18:00 (Local time)
800-8206616
OR
400-8856616
Taiwan
Days: Monday - Saturday
Time: 9:00 - 18:00 (Local time)
0800-010-055
Thai
Thailand
Days: Monday - Friday
Time: 8:30 - 17:30 (Local time)
1800-294207
027873344
Europe, Middle East and Africa (EMEA)
To see the contact information for the Samsung Printing Service partners for your country, please visit the Samsung Printing Service Partners page.
Language
Country/Region
Phone Number
Arabic
Bahrain
+97316198304
Jordan
+442035646398
Kuwait
Lebanon
Oman
Saudi Arabia
0800-8500405
OR
0800-8440785
UAE
80004441483
Czech
Czech Republic
+420239016398
Danish
Denmark
35158058
Dutch/ French
Belgium
026200088
Dutch
Netherlands
+31205040646
Dutch/ French
Luxembourg
+35227302080
Egyptian
Egypt
0800–0000813
Estonian
Estonia
+3726868880
English
Botswana
+27214273240
Ghana
+27214273240
Ireland
+35314118932
Kenya
+27214273240
Namibia
+27214273240
Nigeria
+23412711999
South Africa
+27216724036
Tanzania
+27214273240
Uganda
+27214273240
UK
+442076600403
Zambia
+27214273240
Finnish
Finland
+358981710031
French
Algeria
+212520480307
Morocco
Tunisia
+21623926000
France
+33170485319
German
Austria
+4313602773907
Germany
+4969380789060
German/French/Italian
Switzerland
+41442004121
Greek
Cyprus
+35722008700
Greece
+30 211 181 3848; 801 11 22 55 47
Hungarian
Hungary
+3617777545
Italian
Italy
+390238591308
Lithuanian
Lithuania
+37052051195
Latvian
Lativia
+37167852188
Norwegian
Norway
+4723500353
Polish
Poland
(22)5666000
Portuguese
Portugal
+351210608062
Russian
Belarus
+375173285621
Kazakhstan
+77273495119
Ukraine
0800502734
Russia
+74952213244
Spanish
Spain
+34913754770
Slovak
Slovakia
0268622071
Swedish
Sweden
+46851993363
Turkish
Turkey
0(212) 4447171

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