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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Laser Printers - How to Setup a Samsung Google Cloud Printer

Google Cloud-Ready printers make wireless printing from your PC, Mac or Chromebook, fast and convenient. By connecting your computer and printer to the same Wi-Fi network, you can print from anywhere in your home or business.
  note:
Before starting the setup, make sure you have completed the following:
  • The printer must be Google Cloud compatible. To see if your printer is Google Cloud compatible, go to https://support.hp.com, type in your printer model, and then go to the printer model's specification document.
  • Chrome browser must be installed, since Google Cloud Print works through Chrome browser. If you are using a PC or Mac and have never installed Chrome browser, go to Google Chrome Download Website to download and install.
  • The printer and the computer must be connected to the same Wi-Fi network. If the printer is not already connected to the network and you have a traditional PC available, go to Software and Driver Downloads and enter your model printer into the search text box to download the latest driver, and then follow the prompts to connect the printer to the Wi-Fi network. If you are using a Chromebook, check the owner's manual for instructions on Wi-Fi connection for the specific printer model.
How to set up Google Cloud Print
Use these steps to setup Google Cloud Print for your PC or Mac.
  1. Open Chrome browser and enter the printer's IP address into the Chrome URL bar (omnibox).
    Figure : Example of the Chrome URL bar
    Example of the Chrome URL bar (omnibox)
      note:
    If you do not know what your printer's IP address, you can print out a Network Configuration Report that lists details such as your printer's IP address and Mac address. The method for printing a Network Configuration Report varies depending on the printer model. Go to https://support.hp.com, type in your printer model, and then go to the printer model's support options.
  2. Click login on the top-right hand of the screen.
    Figure : Example of the login option
    Image shows arrow pointing to login
  3. Enter your ID and Password.
      note:
    The default user ID is Admin, and the default password is sec00000. If the ID and/or password has been forgotten, then reset the printer network settings to set them back to default.
    Figure : Example of SyncThru ID and Password window
    Image shows SyncThru login and password prompt
  4. A pop-up window appears, asking you to change your ID and password. Though you are given the option to change or update your ID and password, you are not required to do so. Click No, if you wish to leave your ID and password as the default you just entered.
    Figure : Example of changing the login or password
    Image shows an option to update your login and password
  5. Click on Settings, and then select Network Settings from the drop-down option.
    Figure : Example of selecting Settings
    Image shows selecting settings, and then Network settings
  6. Click Google Cloud Print on the left-hand frame. If Google Cloud Print is not available, go to https://support.hp.com, type in your printer model, and then go to the printer model's support options to see if it is a Google Cloud supported printer.
    Figure : Example of the SyncThru Google Cloud Settings
    Image shows Google Cloud Print under settings
  7. Click Ok if you get a popup window, and then click the URL below the Printer Description to be directed to Google Cloud's confirmation page.
      note:
    If the Claim URL does not show, click the refresh icon (the two circling arrows) above the Undo button.
    Figure : Example of the Claim URL
    Image shows the refresh arrows highlighted and the Claim URL
  8. If not already signed in, sign in with the same Google/Gmail account that you first used to sign into your Chromebook.
    Figure : Example of signing into Google/Gmail prompt
    Image shows example of the Google/Gmail login prompt
  9. Click Finish printer registration where prompted.
    Figure : Example of clicking to Finish printer registration prompt
    Image shows where to click to finish printer registration
  10. After registration is complete, a message displays similar to the example graphic. It might take a few minutes for the newly added printer to show in the printer list. Once the printer is available, you can print. If you wish to view available printers, click Manage your printers.
    Figure : Example of Thank you message
    Image shows a Google Cloud print thank you message
You are now ready to print. For example, if you would like to print a Google Document (shortcut: https://docs.google.com/), simply click the print icon. If the printer is off or asleep, be sure to power on or wake up the printer so it will print.
Figure : Example of the printer icon for printing a Google doc
Image shows the printer icon from a Google doc tool bar
You can always access your Google Cloud Print settings by signing into Google's Cloud Print website, https://www.google.com/cloudprint#printers.
If you experience problems with your computer not detecting your printer or not printing successfully, ensure your printer is updated to the latest firmware. For help, go to https://support.hp.com, type in your printer model, and then go to the printer model's support options. Under Software and Drivers, locate your printer's latest firmware version and run the firmware update.

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Country/Region: Flag United States

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