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HP LaserJet Enterprise M607, M608, M609 - 13.B2, 13.B9 rear door and fuser area paper jam

13.B2, 13.B9 rear door and fuser area paper jam
Use the following procedure to clear paper jams in the rear door and fuser area. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam.
  • 13.B2.XX Jam in <cover or door>
  • 13.B9.XX Jam in Fuser
  caution:
The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.
  1. Open the rear door.
    Figure : Open the rear door
  2. Remove any jammed paper.
    Figure : Remove the jammed paper
  3. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer.
    CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
    Figure : Remove the fuser
  4. Remove any jammed paper from the fuser opening.
    Figure : Remove any jammed paper
  5. Reinstall the fuser.
    Figure : Reinstall the fuser
  6. Close the rear door
    Figure : Close the rear door

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