This document contains the following information:
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How to load paper in Tray 2 and the 550-sheet trays
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How to install the Tray 2 extension for printing on Legal-size paper
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How to orient the paper in Tray 2 and the 550-sheet trays when printing on letterhead or prepunched paper
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How to use Alternative Letterhead Mode for printing on letterhead
Click a section heading below to expand that section and then follow the steps provided.
Load paper to Tray 2 and the 550-sheet trays
The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
In addition to the instructions provided below, you can view the following video of how to how to load paper in Tray 2 and the 550-sheet trays:

note:The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here.
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Open the tray.
note:
Do not open this tray while it is in use.Figure : Open the tray -
Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.Figure : Expand the paper guides in the tray
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Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. For information about how to orient the paper, see the "Tray 2 and the 550-sheet trays paper orientation" section below.
note:
To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.note:
If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.Figure : Load paper and adjust the paper guides -
Close the tray.Figure : Close the tray
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The tray configuration message displays on the printer control panel.
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Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type.For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.Figure : X and Y dimensions
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Select the correct type and size, and then touch the OK button.
Install the Tray 2 Extension Cover for printing on Legal-size paper
Follow the steps below to install the Tray 2 Extension Cover accessory. This accessory can be purchased and installed on the printer to expand Tray 2 to hold Legal-size paper.
note:Install the extension only when printing on Legal-size paper from Tray 2.The extension accessory can only be installed on Tray 2. It cannot be used on the other 550-sheet trays.
Part number
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Part name
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L0H22A
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Tray 2 Extension Cover
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Take the Tray 2 Extension Cover accessory out of the box and verify that the contents match this illustration:Figure : Contents of the box (accessory and install guide)
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Press the Power button to turn off the printer.Figure : Turn OFF the printer
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Open Tray 2.Figure : Open Tray 2
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Press the clip inside the top-front edge of the tray to unlock the tray extension, and then pull outward to extend the tray.Figure : Unlock and extend Tray 2
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Hold the tray extension cover over the open tray with the flat surface facing up and the two pegs facing the front of the tray (as shown in the figure below).Figure : Position the extension cover accessory
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Place the tray extension cover so it fits over the open tray and then push it inward toward the printer.Figure : Install the extension cover on the tray
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Make sure the tray extension cover is securely installed. When installed properly, the extension will click into place.Figure : Make sure the tray extension cover clicks into place
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Close Tray 2. The extended portion of the tray will be covered by the tray extension cover.Figure : Close Tray 2
Tray 2 and the 550-sheet trays paper orientation
Refer to the information in the following tables to determine how to orient the paper in the tray when printing on letterhead (preprinted) or prepunched paper:
Duplex mode
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Paper size
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How to load paper
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1-sided printing, no HP Stapling Mailbox
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Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))
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Face-up
Top edge at the back of the tray
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Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox
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Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm
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Face-down
Bottom edge at the back of the tray
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1-sided printing, with HP Stapling Mailbox
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Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))
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Face-down
Top edge at the back of the tray
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Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox
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Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm
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Face-up
Bottom edge at the back of the tray
![]() |
Duplex mode
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Paper size
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How to load paper
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1-sided printing, no HP Stapling Mailbox
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Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))
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Face-down
Holes toward the left side of the printer
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Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox
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Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm
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Face-up
Holes toward the left side of the printer
![]() |
1-sided printing, with HP Stapling Mailbox
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Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))
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Face-down
Holes toward the right side of the printer
![]() |
Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox
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Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm
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Face-up
Holes toward the right side of the printer
![]() |
Use Alternative Letterhead Mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode using the printer control-panel menus
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From the Home screen on the printer control panel, open the Settings menu.
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Open the following menus:
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Copy/Print
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Manage Trays
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Alternative Letterhead Mode
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Select On to enable the feature.