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HP Customer Support - Knowledge Base

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  • Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP JetAdvantage On Demand - Solution specific Printer, MFP, and Scanner device requirements

HP JetAdvantage On Demand solution-specific device requirements are as follows:
Private Print
Secure Print
Insights
Udocx for Office 365
Device Class
HP Enterprise Series
HP Pro Series
Via QR Code: All printers
Via control panel app: HP Enterprise Series
All network printers
HP Enterprise Series MFP
HP Pro Series MFPs with scanner
Capability
HP Print Engine
HP Touchscreen 4.3” up to 8” CP
Print Engine
Via control panel app: HP Touchscreen 4.3” up to 8” CP
Print Engine
HP Scanner
Firmware version
HP Enterprise Series: FutureSmart 3.6
HP Pro Series: All HP Pro Device firmware
Via control panel app: FutureSmart 3.8
N/A
FutureSmart 3.8
note:

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Country/Region: Flag United States

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