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HP 14x, 15x, 17x, Pavilion 15, Pavilion 15 x360, HP 24x G6 and 25x G6 Notebook PCs - AMD Driver Name is Displayed Incorrectly in Device Manager and AMD Control Panel

The AMD Radeon driver description is displayed incorrectly in Device Manager and the AMD Catalyst Control Center user interface. The device is identified as Radeon (TM) R7 M520 (R17M-30).
The correct driver name should be displayed as one of the following:
  • Radeon(TM) 520
  • Radeon(TM) 530
  • AMD Radeon(TM) 520
  • AMD Radeon(TM) 530
  • AMD Radeon(TM) 535DX
Figure 1: AMD Radeon incorrect driver description:
Figure 2: AMD Radeon user interface incorrect hardware description:
The information in this document applies to the following:
Computers:
  • HP 14-bs000 Laptop PC
  • HP 14-bs500 Laptop PC
  • HP 14-bw000 Laptop PC
  • HP 14g-br000 Laptop PC
  • HP 14g-bx000 Laptop PC
  • HP 14q-bu000 Laptop PC
  • HP 14q-by000 Laptop PC
  • HP 15-bs000 Laptop PC
  • HP 15-bs500 Laptop PC
  • HP 15-bs600 Laptop PC
  • HP 15-bw000 Laptop PC
  • HP 15-bw500 Laptop PC
  • HP 15g-br000 Laptop PC
  • HP 15g-bx000 Laptop PC
  • HP 15q-bu000 Laptop PC
  • HP 15q-by000 Laptop PC
  • HP 17-ak000 Laptop PC
  • HP 17-bs000 Laptop PC
  • HP 17g-br000 Laptop PC
  • HP 17q-bu000 Laptop PC
  • HP 240 G6 Notebook PC
  • HP 245 G6 Notebook PC
  • HP 246 G6 Notebook PC
  • HP 250 G6 Notebook PC
  • HP 255 G6 Notebook PC
  • HP 256 G6 Notebook PC
  • HP 258 G6 Notebook PC
  • HP Pavilion 15-br000 x360 Convertible PC
  • HP Pavilion 15-cd000 Laptop PC
Operating Systems:
  • Microsoft Windows 10 Home (64-bit)
  • Microsoft Windows 10 Pro (64-bit)
To resolve this issue, download the driver from Windows Updates or manually check for driver updates from Device Manager.
To update the driver with Windows Updates:
  1. Connect the computer to the internet.
  2. Click on Start.
  3. Select Settings.
  4. Select Update & security.
  5. Select Windows Updates.
  6. Select Check for updates.
  7. Windows Update will download and install the drivers automatically.
To update the driver in Device Manager:
  1. Open Device Manager.
  2. Locate the AMD Radeon device.
  3. Right click on the AMD Radeon device.
  4. Select Update Driver Software.
  5. Follow the onscreen instructions to update the driver.
  6. Close Device Manager when the driver update is complete.

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