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HP SmartTracker for PageWide XL printers - FULL VERSION

To install a licensed HP SmartTracker version follow these steps:

note:
You need a valid HP SmartTracker license to install it, contact your HP partner to order it. It is required one license per printer.
  • Step 1: Upgrade PageWide XL printer to the latest available Firmware version
  • Step 2: Install the License Manager
  • Step 3: Install HP SmartTracker Server and Client
  • Step 4: Add licenses to the License Manager
  • Step 5: Continue with the full printer configuration in HP SmartTracker Client
1- Upgrade HP PageWide XL printer to the latest available Firmware version. The firmware file can be downloaded from here The minimum HP PageWide XL printer firmware compatible with HP SmartTracker is 8.36.1.12.
note:
Check the Installation Guide for more details on preliminary printer configuration.
2- Install the License Manager (if you already have the license manager installed in your local network move to step 3)
Where to install the License Manager? The License Manager is a software that will give the right to use HP SmartTracker to all the computers in your local network. License Manager can be installed on any Windows OS PC, but only one License Manager should be installed on a network, in order to have all the licenses in the same License Manager. HP SmartTracker Server needs to be connected to the License Manager at all times, so it should be installed on a PC that is reachable by the PC or server where the HP SmartTracker server is installed. It is recommended to have them both installed in the same machine.
note:
The License Manager can also be installed in a Virtual Machine.
note:
The License Manager needs to be reachable by at least the HP SmartTracker client from where the License Activation will be done.
note:
The License Manager needs to be the same both for HP SmartTracker and for HP SmartStream (only one License Manager is supported per network). The License Manager can support licenses from both software.
License manager installation.Download License Manager and execute the installation package on the computer where you have decided to install it. Follow the screen instructions. After that write down the computer Hostname or IP address where you have installed the License Manager.
3- Install HP SmartTracker Server and Client.Download HP SmartTracker Server and Client and
  • Execute the installation package of the HP SmartTracker Server on a PC or server
  • Execute the installation package of the HP SmartTracker Client on a PC (an administrator account will be needed when installing the client)
note:
Check the Installation Guide for more details, such as:
  • Minimum System Requirements
  • Installation of HP SmartStream, HP Click and drivers
4- Add licenses to the License Manager. Once you have your EON (Entitlement Order Number) you can then activate your licenses in HP SmartTracker. Simply do as follows:
  • Open HP SmartTracker Client.
  • Click on the three-line icon on the top right side of the window and go to Licensing.
  • Introduce the hostname or IP address of the PC where the License Manager is installed (normally this step is performed automatically by the software). If you are installing HP SmartTracker Client in the same computer where the License Manager is running you can type “localhost”.
  • Then select “Add license” and enter your Entitlement Order Number (EON) and the email address of your HP partner.
  • Check the EON clicking on the right arrow.
  • After selecting “activate”, your HP SmartTracker will be licensed. If you don’t have internet connection at this point, when clicking on the right EON activation arrow you will get an exclamation mark; in this case, the license will have to be installed following the offline licensing activation process described in the Installation Guide.
5- Continue with the full printer configuration in HP SmartTracker Client. Check the User's Guide to add printers and fully configure the software.
note:
If instead of an EON licenses you have a Dongle License, skip steps 2 and 4. Simply plug the Dongle License to the printer, follow the instructions in the front panel of the printer and proceed with step 5.

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