To clear a paper jam, complete these steps:
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Remove any pages from the input tray.
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Pull forward on the latch to open the document feeder hatch.
2000 s1 and 3000 s3 Models
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5000 s4 and 7000 s3 Models
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Remove the originals or any obstructions from the paper path.
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Remove any visible debris (for example, paper, staples, or clips) from the paper path.
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Inspect the four rollers on the front and five rollers on the rear of the document feeder hatch, and remove any visible debris.
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Press firmly on both sides of the document feeder hatch at the same time to close the hatch.
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Reload all originals in the input tray and scan again.