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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP ScanJet Enterprise Flow 5000 s4, 5000 s5, 7000 s3 - Control-panel messages

Control-panel messages

The control-panel messages indicate the current product status or situations that might require action.
Error
Description
Hardware Error
A hardware failure occurred.
Hatch Open
The document feeder hatch is open or not securely latched.
Lamp Error
The product lamp failed.
Paper Error
  • No document was detected in the document feeder input tray.
  • The product has detected a document feeder page mispick (for example, no pages fed through the product).
  • The product has detected a multiple-page feed error.
Paper Jam
The product has detected a paper jam.
USB Error
A scanner communication failure occurred.

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Country/Region: Flag United States

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