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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Elite x3 - Performing a Reset (Windows 10 Mobile)

This document is for the HP Elite x3 with Windows 10 Mobile.
Resetting your phone can restore it to its factory settings (out-of-box state), or, it can restore it to an earlier point.
Restoring your phone to factory settings erases all data, including photos, videos, texts, apps, and settings. This gives you a completely fresh start with the phone.
Restoring your phone to an earlier point can help get the phone back to the state you want, with the corresponding data and settings. In order to do this, you want to make sure your data is backed up before performing a reset.
This document describes how to create backups of your data and how to reset your phone (and restore your data and settings in the process).

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