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HP PCs - Copying Photos from a Camera or Smartphone to Your Computer (Windows 10)

This document pertains to HP and Compaq computers with Windows 10.
Copy the photos from your camera, smartphone, or memory card into the Photos app in Windows 10 so you can view, organize, and share them.

Video overview

Connecting your device and importing photos

Use the following steps to copy photos from a camera or smartphone to your computer:
  1. Before you can transfer photos from your device to your computer, you must connect the device with the digital photos to your computer. Use one of the following options:
    • USB connection - Make sure the computer is turned on and Windows is open. Connect the camera or smartphone to the computer using the USB cable supplied with the device, then turn on the device.
      Cable between camera and computer
    • Memory card - Most cameras and some smartphones use a removable memory card to store digital photos. If your computer has a memory card reader or you have an external card reader, and it supports the same type of card used by your device, you can use your computer to access the photos on the card.
      Remove the memory card from your camera and insert it in the appropriate slot in the memory card reader.
      note:
      Although your smartphone might have a memory card (usually Micro SD), it might be easier to connect the device to the computer with a USB cable, since some memory cards must be accessed by removing the back and the battery from the device.
      Memory card in a PC
  2. A message displays in the lower-right corner of the computer screen showing the name of the device.
    Click the message to open the AutoPlay window.
  3. In the AutoPlay window, click Import photos and videos.
    Selecting to import into Photos
  4. The Photos app opens and looks for new photos and videos on your device.
    Photo app looking for new photos and videos
  5. When the Photos app reports the results of the search, click Import.
    Importing all photos and videos
    The Photos app copies the photos on your device into the Pictures library on your computer.
    Importing photos

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