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HP Customer Support - Knowledge Base

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HP OMEN 15-5000 Notebook PCs - HP OMEN Control Panel Cannot Change LED Lighting

The LED light scheme cannot be changed with the HP OMEN Control Panel. This issue occurs after the OS has been upgraded to Windows 10.
The computer may exhibit one or more of the following symptoms:
  • When choosing LED color and selecting Apply, the color does not change.
  • The LED lights do not work correctly with the hot keys.
To resolve this issue, download and install the following SoftPaq:
SoftPaq Description
Release Notes
Download SoftPaq
HP System Event Utility
Version: 1.40
Revision: A

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Country/Region: Flag United States

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