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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Stream 11-r020nr Notebook PC Product Specifications

Hardware
Software

Hardware

Product Name
11-r020nr
Product Number
N5X87UA
Microprocessor
1.6GHz Intel Celeron N3050 Processor with Turbo Boost Technology up to 2.16GHz Dual Core
Memory
On-board 2GB DDR3L SDRAM
Video Graphics
Intel HD graphics
Display
11.6" diagonal HD anti-glare WLED-backlit (1366 x 768)
Hard Drive
32GB eMMC
Wireless Connectivity
1x1 802.11b/g/n WLAN and Bluetooth
External Ports
Multi-Format Digital Media Card Reader
1 SuperSpeed USB 3.0
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
1 micro SD slot
Sound
DTS Studio Sound
Keyboard
Full-size island-style keyboard
Pointing Device
HP Imagepad with multi-touch gesture support
Dimensions
11.81 in (W) x 8.1 in (D) x 0.72 in (H)
Weight
2.6 lb
Power
45W AC adapter
2-cell 37.69WHr lithium-ion polymer battery
Camera
Front facing HP TrueVision HD Webcam with integrated dual array digital microphones

Software

Operating System:
Windows 10 Home (64-bit)
Communication Chat:
Skype minutes included: Stay in touch with friends and family with 60 minutes of Skype each month for one-year.
HP Help Support:
HP Support Assistant: Enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
Shopping Service:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos
Netflix: Watch movies and TV online or via DVDs with subscription.
Productivity Tools:
Office 365 Personal included: Keep up with business anywhere with a one-year subscription.
Cloud storage included: Get 1TB of Microsoft OneDrive so you can store all you want for one-year.
Security Protection:
McAfee: Protect your PC from malicious software and dangerous online threats with a free 30-day McAfee LiveSafe trial.

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Country/Region: Flag United States

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