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HP Customer Support - Knowledge Base

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  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP 15-f337wm Notebook PC Product Specifications

Hardware

Product Name
15-f337wm
Product Number
L0Q20UA
Microprocessor
2.0GHz up to 2.4GHz AMD Quad-Core A8-6410 APU
Microprocessor Cache
2MB L2 Cache
Memory
4GB DDR3L SDRAM (1 DIMM)
Memory Slots
2 user accessible
Video Graphics
AMD Radeon R5 graphics
Display
15.6-inch diagonal HD WLED-backlit touchscreen display (1366x768)
Hard Drive
500GB 5400RPM hard drive
Multimedia Drive
SuperMulti DVD burner
Network Card
Integrated 10/100 BASE-T Ethernet LAN
Wireless Connectivity
1x1 802.11b/g/n WLAN
Sound
HD Audio with stereo speakers
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
Touchpad supporting multi-touch gestures without on/off button
External Ports
Multi-Format Digital Media Card Reader
2 SuperSpeed USB 3.0, 1 supporting USB Boost
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
0.97 in (H) x 15.18 in (W) x 10.16 in (D)
Weight
5.67 lb
Power
45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery
Camera
Front facing VGA Webcam with integrated digital microphone

Software

Operating System:
Windows 10 Home (64-bit)
Games:
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies and preloaded with a free game Farm Frenzy.
HP Help Support:
HP Support Assistant: Enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
HP ePrint: Wirelessly print from anywhere, anytime, on any HP ePrint-enabled printer.
Shopping Services:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos:
Netflix: Watch movies and TV online or via DVDs with subscription.
CyberLink PhotoDirector and PowerDirector: Create picture-perfect portraits and pro-quality videos with powerful and dynamic photo and video editing tools.
CyberLink Power Media Player: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
CyberLink YouCam: Take pictures, record video, and get creative with special photo editing and video effects.
Snapfish: Enjoy your photos with access from any device, all in one place. Celebrate your memories with photo gifts and prints for delivery by mail, in-store pick-up, or print to any printer anywhere.
Productivity Tools:
Dropbox: Get 25GB of free online storage for six months with Dropbox.
Three months of Evernote Premium included: Keep your life on track and set reminders with Evernote.
Meet the new Office: The most powerful Office yet. Your content when and where you need it.
WPS Office: View, edit and create office documents anywhere.
Security Protection:
McAfee: Protect your PC from malicious software and dangerous online threats with a free 30-day McAfee LiveSafe trial.
HP CoolSense: Keep your notebook cool and comfortable automatically with HP CoolSense.

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Country/Region: Flag United States

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