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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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Sprout by HP - The Capture Failed Message Appears When Capturing Images with Spruzzle

The following message is displayed when capturing images in Spruzzle:
The capture failed. Please check that the touch mat is securely connected and that Sprout is calibrated.
After clicking OK, the following message appears
Microsoft Windows
Close programs to prevent information loss
Your computer is low on memory. Save your files and close these programs
Spruzzle
The issue occurs after Spruzzle captures several consecutive images using the downward facing camera.
In the Windows dialog choose "Close program", restart Spruzzle to begin capturing images again.

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Country/Region: Flag United States

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