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HP PCs - Backing Up Your Files Using HP Recovery Manager When Windows Does Not Start Correctly (Windows 10, 8)

This document pertains to HP and Compaq desktop and notebook computers that came with Windows 10 or Windows 8.
Use this document to learn how you can back up your files using HP Recovery Manager.
To learn how to restore the files that you backed up using HP Recovery Manager, please refer to the support document: Restoring Files that Were Backed Up Using HP Recovery Manager (Windows 10, 8).
If your system has suffered some kind of damage, total or partial, some of the functions mentioned in this document might not be available or might be affected.
HP Recovery Manager was discontinued in 2018. Use Windows 10 File History to backup and restore your files. For more information, go to Backup and Restore in Windows 10.

Backing up your files using HP Recovery Manager

This section describe how to back up your files on an HP computer.
  1. Shut the computer down completely, and then connect the AC adaptor.
    If you do not connect the AC adapter to the computer before backing up your files, you are not able to proceed until you connect the AC adapter.
  2. Press the power button to turn on the computer, and then immediately press the F11 key simultaneously.
  3. When the Choose an option screen opens, select Troubleshoot.
    Figure : Choose an option screen
    Choose an option screen with Troubleshoot selected
  4. On the Troubleshoot screen, select Recovery Manager.
    Figure : Troubleshoot screen
    Troubleshoot screen with Recovery Manager selected
  5. On the Recovery Manager screen, select File Backup.
    Figure : Select File Backup
    Image: Select File Backup
  6. Select your chosen method from the following options, and then follow the steps for that option:
    • Auto Selection
      Select this option to identify the categories of files to back up. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files.
    • User Selection
      Select this option to select individual files to back up, and then click Next.
    Figure : File Backup
    Image: File Backup
  7. Select the storage device to save the backup, and then click Next.
    Depending on the media selected to store the backup files, the computer prompts you to insert a blank disc or a USB flash drive.
    Make sure that you use a storage device with sufficient space for your files; otherwise, you cannot continue with the backup process. Compare the size of the selected files (Size of Backup) with space available (Free space) on the storage device.
    Figure : Choose a location to save the backup
     Choose a location to save the backup
  8. Insert the media into the computer, and then click Next again to confirm the backup.
    Recovery Manager indicates both that it is ready for backup and where your files are stored.
  9. Click Next to continue.
    Figure : File Backup is ready
     File Backup is ready
  10. Recovery Manager displays the progress in backing up and burning the files to the backup media.
    Figure : Creating the backup
     Creating the backup
  11. When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue the recovery process.
    Figure : Backup complete
     Backup complete
  12. The Recovery Manager screen displays again, click the X on the top right corner, and select Shut down or Reboot.
    The computer shuts down or reboots as selected.
    Figure : Shut down
    Image: Shut down






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